Erica Tyler

Miami, FL *****

adxb0y@r.postjobfree.com

+1-786-***-****

I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

McDonald's - Miramar, FL

February 2022 to Present

• Connect with customers to ensure they have a positive experience.

• Help customers order their favorite McDonald's meals.

• Partner with other Crew and Managers to meet daily goals and have fun. Processing Teller

GardaWorld - Miami Lakes, FL

October 2021 to June 2022

• Performs deposit processing functions including reconciling any out-of-balance conditions.

• Verifies cash settlements are accurate and transfers funds to appropriate vaults.

• Works independently without direct supervision or oversight. Amazon Warehouse Associate

Amazon - Miami, FL

June 2020 to January 2022

• Inventory tracking as products moves through the warehouse

• Unassisted heavy lifting up to 75 pounds

• Inventory tracking as products moves through the warehouse Cashier/Customer Service

Walmart - Hallandale Beach, FL

February 2019 to October 2021

• Greeting customers and answering to customers inquiries.

• Collecting all payments, using scanning devices, to check and change prices.

• Accepting customer returns, and counting the money in the cash drawer. Brand Specialist

Global Response - Margate, FL

October 2017 to February 2018

• Professionally responding to customer inquiries.

• Answering phones, emails, and live chat from customers.

• Setting up payment plans

Customer Service Representative

Teleperformance - North Lauderdale, FL

August 2016 to September 2017

• Respond to requests for assistance and/or possible processing payments

• Escalating interactions when necessary and appropriate.

• Calmly attempt to resolve and de-escalate any issues. Cahier/Customer Service

Target - North Miami, FL

October 2011 to February 2016

• Process merchandise returns and exchanges.

• Greet customers entering the establishment.

• Assist customers by providing information and resolving their complaints. Front End Assistant Manager

The Fresh Market - Aventura, FL

February 2007 to June 2011

• Prepared bank deposits.

• Trained new cashiers.

• Monitor sales activities to ensure that customers receive quality and satisfactory services. Medical Front Desk Receptionist

Sliver Lakes Family Medicine - Pembroke Pines, FL

October 2002 to June 2006

• Checked-in patients and properly documenting registration.

• Scheduled, canceled, and rescheduled patients appointments.

• Insurance verification and verification of patients demographics. Customer Service Representative

United Collection Bureau - Davie, FL

February 2003 to May 2004

• Contacting consumers informing them they have a delinquent account that needs to paid.

• Setting up payment plans with individuals that have outstanding bills.

• Maintaining a positive, problem-solving approach and positive relationships within a team environment. Cashier/Customer Service

Publix Super Market - Miramar, FL

October 1999 to September 2003

• Cashed checks for customers

• Issued receipts, refunds, credits, or change due to customers.

• Assisted customers by providing information and resolving their complaints calmly and quickly. Education

Bachelor of science in Criminal Justice

American InterContinental University - Weston, FL

April 2002 to June 2004

High school diploma

American Academy - Miami, FL

June 2002 to September 2002

Skills

• Sales (10+ years)

• Cash handling (10+ years)

• Customer service (10+ years)

• Warehouse experience (3 years)

• Shipping & receiving (5 years)

• Computer skills (10+ years)

• Heavy Lifting

• Insurance Verification

• Medical Scheduling

• Medical Records

• Medical Office Experience

• Banking

• HIPAA

• EMR Systems

• Medical Terminology

• Medical Receptionist

• Data Entry

• English

• Microsoft Powerpoint

• Basic math

• Epic

• Communication skills

• Microsoft Office

• Microsoft Excel

• Microsoft Word

• Cashiering

Languages

• English - Expert

Contact this candidate