Jessica Adams
*************@*****.*** 205-***-**** 3316 Blue Bell Lane Birmingham, AL
OBJECTIVE
Experienced medical assistant with 5+ years maintaining efficient operations, completing all assigned tasks accurately and with a high level of efficiency and performance, and striving for perfection. Exceptional leadership skills, with a proven track record of ethics and strong integrity., Seeking a full-time position that leverages my background in healthcare and legal dealings, including problem-solving, and data entry skills to help the team reach their goals. Experienced in cash handling, multitasking, and reporting, as well as interpersonal communication and time management. Ready to take on added responsibilities and excel in fast-paced, deadline-driven environments.
WORK EXPERIENCE
Outreach Agent Remote, AL
Ciox Health April 2021 - November 2022
●Demonstrated proficiency in data entry, analysis and reporting while adhering to HIPAA regulations.
●Applied strong organizational, problem-solving and multitasking skills to complete projects on tight deadlines.
●Expertly adapted to new technologies, software applications and complex tasks.
●Developed professional relationships to build a network for future opportunities.
●Gained extensive knowledge in data entry, analysis, and reporting and adapted quickly to new technology and software applications.
Chart Retrieval Specialist Birmingham, AL
Ciox Health June 2020 - April 2021
●Uploaded confidential patient information to secure digital storage platforms.
●Conducted filing and transmission of documents, ensuring compliance with applicable procedures.
●Monitored regulatory and audit support requirements, ensuring data confidentiality.
Brand Ambassador Hoover, AL
Five Guys December 2020 - April 2021
●Developed strong customer relations and provided excellent customer service.
●Managed inventory levels to maximize sales and customer satisfaction.
●Demonstrated leadership and managed operations in a fast-paced environment.
●Enhanced loyalty and retention initiatives.
Home Health Aide Fort Payne, AL
Self-employed January 2014 - May 2016
●Delivered direct care, including hygiene, mobility, and vitals monitoring.
●Administered medications and treatments in accordance with healthcare protocols.
●Recorded care activities in compliance with established standards..
Paralegal Birmingham, AL
Liddon Law Firm January 2010 - May 2020
●Streamlined office operations and improved processes for recordkeeping.
●Coordinated travel and facilitated client meetings.
●Prepared, printed, and filed legal documents and transcribed conversations..
Legal Secretary Mountain Brook, AL
Jim Sandefer Law. July 2017 - November 2017
●Obtained signatures for documents and filed with courts.
●Organized files and prepared trial materials.
●Performed data entry into electronic filing systems.
Nursing Assistant Hoover, AL
Rocky Ridge Retirement January 2017 - August 2017
●Developed individual care plans for residents based on specific needs and maintained accurate documentation and reported patient progress.
●Completed shift change duties to ensure smooth operations.
●Adhered to health and safety protocols for a safe work environment..
Manager Florence, AL
Sbarro Pizza January 2010 - January 2012
●Managed day-to-day operations, including customer service, cash handling, and inventory management.
●Ensured efficient product stocking and organization.
●Demonstrated sound problem-solving and financial accuracy.
Medical Assistant Mobile, AL
USA Neurosurgery October 2006 - December 2009
●Comprehensively supported neurosurgeons in administrative and clinical capacities.
●Assisted with medical procedures and examinations, recorded patient histories and administered lab tests.
●Monitored patient medical records and documented any changes in status.
●Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus, EKG and other tests based on patient presentation, and prepared lab specimens for diagnostic evaluation.
Debt Collector Mobile, AL
Asset Care April 2005 - Jun 2006
●Experienced in debt collection and negotiation, with successes in recovering overdue accounts.
●Proven track record of meeting collection targets in high-volume environment.
●Developed successful strategies to collect on past due accounts.
EDUCATION
SM School of Opportunity Birmingham, AL
Completed Coursework, Nursing Assistant November 2021-December 2021
Penn Foster Career School Scranton, PA
Career Diploma, Medical Transcription June 2007-January 2009
University of Phoenix Phoenix, AZ
No Degree, Business May2008-January 2009
Anthem College Phoenix, AZ
No Degree, Medical Billing And Coding May 2006-May 2007
SKILLS
Triage • Data Entry • Scheduling • Current Procedural Terminology (CPT) • Time Management • Management • Multitasking • Communications • Office Management • Auditing • Customer Relationships • Attention to Detail • Microsoft Office • Typing 50+ wpm • Patient Assessments • Database Management • Conflict Resolution • Administrative Support • Leadership • Inventory Management • Compassionate • Dedicated • Driven • Medical Terminology • Specimen Collection • Electronic Medical Records (EMR) • Electronic.Health Records (EHR) • Billing • Release of Information (ROI)