Heavy Equipment Customer Service
Resume:
Jason Vercillo
Senior Executive Operations Development & Sales
Bull Valley, IL 60098
******************@***********.***
• please note: Currently enrolled in Industrial psychology. Furthering growth in BUS. C-Level Operations Executive Professional with 28+ years entrepreneurial leadership responsibilities Operations expert, with a proven record of meeting financial and KPI objectives Seasoned strategic/change manager with multi-million dollar private equity transactions experience Dynamic leader with unusual stamina and strong, positive outlook Confident, take-charge executive with exceptional follow-through commitment Articulate communicator, building rapport at all levels Energetic professional who thrives in a high stress, high-expectation environment Vertical expertise includes: senior project management, Infrastructure, AI subsequence development, commercial/industrial realestate/Landscape development, site development, Engineering, utilities infrastructure development over-site, Asset management, government, defense contracting. Consulting: Process and change management of - IT middleware, mesh operation agnostics, Quarry
& Open Pit Mining, Under Ground Mining development, Aggregate development, heavy equipment, construction, facilities operations, manufacturing, industrial, coaching/mentoring, Franchise Automotive Dealerships, healthcare, retail, oil & gas, real estate and travel/hospitality, international business.
Authorized to work in the US for any employer
Work Experience
Senior Liaison catastrophic Infrastructure Engineer Department of Energy contracted through United States Infrastructure Company - Chicago, IL October 2020 to Present
Executive of catastrophic operation of infrastructure service and operational nationwide Senior Executive Asset Management & Operations
Proxy - Chicago, IL
September 2019 to September 2020
Contracted to create a marketplace establishment & impact of Asset management in the Mining and Construction Industry (fleet servicing).
Senior Executive of Asset Management & site Operation/Training - Sept/2019 - Sept/2021 2 year contract - Creating a business plan based on Market analysis and industry impact determination. Created/implemented SOP & SWOT Analysis in operations, marketing, and sales. Researched, Evaluated, Created, and implemented a 1, 3, 5, 9 corporate business plans. Established a Fluently diverse Corporate office. Hired staff, created Executive Sales Team and Business Operations Team with established Protocol within created sector and regions. Maintain sale metrics that set guidelines and expectation in generating new financial resources. Oversaw the training and determination of placement of staff regionally that fits needed skill set. Oversaw the staff re-certification in training of new product, process and CRM management of clients that inspires growth and stability. During Covid 19 Lockdown, established new Administrative staff and sales protocol that safeguard and maintain employment. Help motivate and maintain necessary KPI's without merit and in corporate expectation. Helped motivate and encourage existing staff. Oversaw National Fleet and Asset of Corporate and sister company reporting (2300 pieces of heavy equipment - 645 Med. Duty units - 11,400 registered small equipment. Implemented Aggregate production protocols to facilitate anticipated growth and development. Constituted relationship internationally to help develop and create first international headquarters in Australia.
Director of Operation / Field Supervisor
Colorado Industries - Cañon City, CO
August 2013 to July 2019
Canon City, Co
Operation Director & Management: working directly with the 3500 acre WARY dynamics of production, Dairy industry of Juniper Valley. Oversaw the day to day operation & project management of Fleet Services - 1200 bovine milking line production - 1680 Goat milking line production - 280 Water Buffalo milking line production - Harvesting of 1400 acres for silage feed. Not limited to oversight and hands on approach of all care and maintenance of animals and facilities. Combine site of 6200 acres. Director of Operation / Field Supervisor - Aug/2013 - July/2019 Total over site: Day to day operation, 6200 acer milking production and feed harvesting operation. Worked directly with Fleet services Division, the maintenance of 240 vehicles and trucks including, maintaining annual certification of hybrid and Electric vehicles servicing and heavy duty/farming equipment. Oversaw and performed when necessary site operations: Landscape Development & operations, on all Fleet equipment and onsite facilities, Electrical - electronic - pneumatic - hydraulic
- mechanical - welding - semi hauling/spreading. Not limited to P&L - Human Resource responsibility. Utilized past skill experience to find or resolve growth challenges and implement/execute change. Oversaw the growth and production of Granit, sand production development of 1500 acre site with government over site and private equitable tie. 74 pieces of Heavy equipment, 3 process plants and self- developed and implement conveyor set up to alleviate time on hauling from production to retail. P&L - $ 380M with growth YOY 28% - 34% average each year. MJ Acquisitions Group LLC Denver, CO
Startup consulting firm providing comprehensive; Merger & Acquisition Advisory, financial modeling, Due Diligence, Change Management, B2B/B2C sales, marketing, and operational management solutions services to outsourced, call handling, and customer management firms of all sizes. Offerings include business development, strategic finance, and executive coaching services to industries including Automotive Franchise Dealerships, Mining, IT development, DOD, Bio Space, Aerospace, Sea Container LVL, Oil & Gas EOR, Hydro, Standard Cap. Global relationships: Canada, Europe, EAU of Dubai, Australia, South America/Latin America and Asia.
Managing Partner & Consultant
3D-p Aquisitions
November 2008 to August 2013
Total oversight of: M&A, Board Member, Senior Management, sales, operations, finance, HR, and quality assurance, Consulting. Leader of a team of 6 that specialize in the capture of key market service providers in the Retail/wholesale Franchise Automotive Dealerships - IT Middleware - Mesh - Agnostics companies. RE: (Doug Morland (JM&A), 3D-P / Rajent / Symboticware) Contracted by Doug Moreland Group to Consult, Evaluate and Implement change process in all Department of (9) Operating Dealership. Specifically, F&I to Learn, Master and Train JM&A Service Products and Selling techniques and process including training of proprietary CRM. TJ Group, Inc. Winfield, IL
A holding company, primarily in the consulting/management/business development and operations of private, commercial and government business industry, developing 18 divisions from 9 major and 25 minor acquisitions, in addition to initiating 6 additional start-ups. Chief Executive Officer
Heavy Equipment and Automotive Service Business
June 1993 to October 2008
Managing Partner/Owner, responsible for the development and management of new holding company, operating 9 separate service companies, 4 retail and providing visionary leadership and key future investment strategy, new acquisitions integration, day-to-day operations, and contract negotiations. With hands on involvement, education, and service.
Partnered in a Start-up and Franchise; Heavy Equipment and Automotive Service Business (Komatsu Equipment, Brakes Plus, Brake Place, and Elite Transmission (Ammco Franchise),
{Jason became ASE Certified, worked hands on to better understand industry and customer needs.}
Complete P&L responsibility. Managed tiered level management with direct reports and complete employee indirect reports.
From 1993 to 2004, made 8 major and 25 minor acquisitions.
Grew annual revenues 900% during first 3 years, 25% annually thereafter.
Developed investment processes and back office infrastructure to support and streamline deal flow.
Positioned company for franchise enticement through implementation of performance-based metrics.
Sold company for $215MM in 2004; as part of sale, led client transition (TJ Group LLC) and company model '04-'06.
Chairman, Board of Directors
TJ Group INC - West Chicago, IL
June 1993 to October 2008
A Venture Capital Group/holding company, managing an investment portfolio of more than $250MM. Holding controlling shares of stock, served as one of five acting Board of Directors for a Venture Capital Group specializing in commercial/residential real estate development and property management.
$250MM P&L responsibility; managed 30+ direct reports and 500 + indirect reports.
Drove Capital Assets to over $800MM.
Grew portfolio from $25MM to $500MM.
Implemented performance-based metrics, resulting in a 35% growth in the first 12 months; expanded globally within 36 months, delivering 3,000% growth.
Initiated and managed 25 different acquisitions, ranging between $12MM and $290MM.
Oversaw and evaluated internal audits to identify and resolve systemic problems.
Identified/qualified new investment opportunities based on market competitive analysis and investment criteria.
Responsible for due diligence/analysis of potential clients, including client technology, business model, financial health and strategic plan in preparation for potential transactions.
Extensive union contract negotiations and employee relations experience, including Electrical Union, Pipefitter's Union, Laborers Union, Operators Union, Mechanics Union, Landscapers Union, Plumbers Union; achieved 100% negotiations success rate, reaching agreements on issues, avoiding strike issues.
Approached by several different unions after sale to do contract consulting for them.
Established and maintained strong ongoing relationships with C-Level executives at major investment banks, venture capitalists and start-up companies.
Provided in-house facilities and engineering operations management/services for hospitals, Assisted Living facilities, mine operations and commercial/industrial facilities (Navistar, Soldiers Field, Cellular Stadium, United Stadium, Allstate Arena, O'Hare Airport).
In December 2009, stepped down from Chairman of advisors to seek new challenges. President
Merrimac Construction & Building Maintenance - Roselle, IL July 1991 to June 1993
Roselle, IL
A local provider of construction services for Multiple Health Care Systems, Searle Labs, Navistar President - Jul/1991 - Jun/1993
Responsible for marketing, business development, Fortune 100 account management and overall operations. At 19 years old, purchased the company for $25MM; sold it for $223MM.
$75MM P&L responsibility; managed 145 FTEs and 42 sub-contractors.
Marquee clients included 14 Alexian Brother Medical Facilities, Ravenswood Hospital and Navistar.
Grew annual revenues 600%, from $12MM to $75MM.
Increased profitability from 18% to 40%.
Grew head count from 35 to 145.
Implemented performance-based metrics and employee-owned business structure.
Raised $25MM initial funding capital through Government bonding programs; increased to $90MM.
Redeveloped entire company's operation, repaying all investors in 12 months. Senior Development Consultant
Toronto Capital Investment - Toronto, ON
February 1991 to April 1993
Toronto, Ontario
A $100 capital investment company, acquiring distressed businesses to restructure and redevelop or sell. Senior Development Consultant - Feb/1991 - Apr/1993 Reported directly to COO and CEO. Responsible for analyzing companies for potential purchase, funds allocation and return on investments.
Evaluated companies' financial health and viability of potential acquisitions.
Responsible for creating base value and managing the "cradle-to-grave" purchase and restructure. Education
Bachelor's in Agribusiness
Illinois College
January 2019 to Present
Bachelor's in Industrial/Organizational Psychology Chicago School of Professional Psychology at Chicago Present
Master's in Business International
Western Governors University
January 2010 to May 2013
Skills
• Executive operations implementation with day to day correlation
• Extensive P&L Management Financial Business Management in correlation with DEEP Capital budgets
($600M)
• Deep M&A experience
• Fortune 500/100 business development
• Government and Union contract negotiations SME
• Skilled Board of Directors and private investors leadership
• Client relationship SME, driving expansion
• Talent selection and development
• Exceptionally high level of persistence
• Change management/process reengineering
• Benchmarking and performance metrics
• Short and long-term goal development
• Committed to exceeding Corporate and customer expectations
• Meticulous about quality control
• Passionate about hands-on leadership by example
• Facilitator for 7 Habits and MRT with Superior time-management and organizational skills with strong attention to detail
• Forecasting
• Bilingual (English/Spanish)
• RFP and private bid process
• ASE Certification with Komatsu Diesel Recognition
• B2B Sales
• Middleware
• Financial Modeling
• CRM Software
• Facilities Management
• Farming Experience
• Operations Management
• Executive Management
• Juniper
• Budgeting
• Acquisitions
• Computer Networking
• Asset Management
• Transmissions
• Market Analysis
• Microsoft Windows
• Business Analysis
• Portfolio Management
• Oracle
• Salesforce
• AWS
• Financial Analysis
• Pricing
• Strategic Planning
• User Acceptance Testing
• Project management
• Snow plowing
• Microsoft Excel
• Landscape maintenance
• Spanish
• Horticulture
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Outlook
• Customer service
• Senior leadership
• Supervising experience
• Construction management
• Management
• Profit & loss
• Financial Report Writing
• Analytics
• Financial acumen
• Analysis skills
• Contracts
• Management
• Process Improvement
• Management
• OSHA
• Management
• CAD
• Management
• Sales management
• Landscaping
• Management
• Leadership
• Public speaking
• Housekeeping management
• Microsoft Office
• P&L Management
• Growing experience
• Sales
• Change management
• Corporate finance
• English
• Negotiation
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