SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth

ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

EXPERIENCE

STARS of CA - Behavior Technician

Pasadena, CA • 10/2021 - 12/2021

Casa Treatment Center - Program Assistant

Pasadena, CA • 08/2014 - 10/2021

California Bank and Trust - Loan Specialist

CONTACT

adxaz6@r.postjobfree.com

Ventura, CA 93004

SKILLS

EDUCATION AND TRAINING

Associate of Arts: Child

Development

Oxnard College

Oxnard, CA • Expected in

06/2025

High School Diploma

Covina High School

Covina, CA • 06/1978

Some College (No Degree):

General Studies

Glendale Community College

Glendale, CA

Michelle Welch

Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.

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Understood autism spectrum disorder, associated behaviors and optimum treatments.

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Assisted with building life and social skills useful for everyday activities and interactions.

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Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.

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Reviewed data and progress reports with management and specialists to strategize program improvements.

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• Influenced patients' behavior with interaction, counseling or instruction. Handled incoming calls and directed callers to appropriate department or employee.

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• Assisted with set up for social events and food deliveries. Measured vital signs and took medical histories to prepare patients for examination.

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• Scheduled appointments for patients via phone and in person.

• Educated patients about medications, procedures and physician's instructions.

• Contacted pharmacies to submit and refill patients' prescriptions.

• Incorporated outside records into charts and EHR. Administered rapid tests for COVID and strep to help clinical staff assess conditions.

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• Report writing

• Behavioral conditions

Positive and negative

reinforcements

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• Data collection

• Behavior management

• Conflict resolution

• Flexible schedule

La Habra, CA • 08/2006 - 08/2014

Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.

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• Reviewed loan agreements to confirm completeness and accuracy.

• Performed daily maintenance of loan applicant database. Managed document processes through scanning, filing and transmitting while following all standard procedures.

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• Identified errors and suggested appropriate edits. Submitted project documentation to management for approval, transmitting approved documents to customer.

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