Sales Manager Customer Service

Onnaliesa Chaney

727-***-**** ● *********@*****.***

linkedin.com/in/onnaliesa

AWARDS

• Winner Best of the Valley - New Home Community – Sol Palm Springs

• Winner for National Sales Team of the Year – Silver Award Nationals Sales & Marketing Council • Winner for SoCal Sales Team of the Year – Gold Award Sales & Marketing Council SoCal EDUCATION & AFFILIATIONS

Bachelor of Arts in Communications, University of Mount Union, Alliance OH CA Real Estate License Member of SAG-Aftra

PROFESSIONAL EXPERIENCE

Amazon Key for Business, National Enterprise Business Development Account Manager- 8/22-11/22 - Train, build, scale US travel team to transform controlled access residential deliveries. Deliver presentations and establish relationships with property managers, HOAs, owners and Real Estate developers to exceed quotas, negotiate contracts, maintain CRM, collaborate with cross-functional teams to develop marketing programs. Team Hope-Berkshire Hathaway, REALTOR, Palm Desert CA 03/21-present Providing guidance and assisting sellers and buyers in marketing and purchasing property for the best price under the best terms David Emerson & Associates/Windermere Director of Operations, Palm Desert, CA 01/20-04/20 Build, implement and manage all systems for clients, lead generation, database management, and back-office support. Assists as needed including customer service, buyer, seller, lead generation, tracking, and expansion systems

Rock Steady Boxing Coachella Valley CA - Project Manager, Coachella Valley, CA 08/18-09/19 Unique outreach programs and social media promotions contributed to fast paced growth of our company that dramatically improves the lives of people with Parkinson’s. Essential duties include managing marketing activities, creating strategies for promoting the company’s product, networking events, fundraisers, managing payment accounts, maintain relationships with business partners & most importantly Fighters Family Development Homes & Comstock Homes, Sales Manager, Villa Portofino & Sol 07/12-11/17 • Recruit, hire, & train sales teams, review FD desert communities providing front-line perspective and keep all activities fresh, efficient and effective. Motivate sales team to maintain and improve skills and hold them accountable for being/becoming experts of sales. Responsible for $38 Million Budget. Aid in the goal of making FD the preferred homebuilder to work for - RESULTS: Winner Best (Builder) of the Valley & Sol Palm Springs-Report to Builder Principal, maintained accurate records of all pricings, sales, project status reports, activity reports, and prospect and RE databases. Negotiate, conduct Property presentations, manage databases, phone calls, email communications, weekly builder conference calls, execute contracts, manage Real Estate escrow transactions, sales team scheduling, promote Clubhouse, host broker open houses, Weekly reports, competitor market analysis, order office supplies. Develop and foster relationships that translate into sales. Onnaliesa Chaney

727-***-**** ● *********@*****.***

linkedin.com/in/onnaliesa

City Ventures, Irvine, CA / Sales Manager-Alhambra, CA 02/11 – 11/11 Reported directly to the President while managing sales hybrid on site and WFH, responsible for $40 Million budget. Developed a business plan and sales strategy for the market to ensure attainment of company sales goals and profitability. Developed and executed sales procedures & guidelines for sales team, Realtor Programs, represented at networking events, and participated in community meetings. Maintained accurate records of all pricing, sales, activity reports, and prospect database • Conduct pre-construction research for DRE to obtain Project Approval and LEED certification • Organized and supervised special events to help promote community and company events. Attend city and industry events, HOA board member and liaison to management company,review competitors and market research in local market • Review Sales numbers for communities (pricing, inventory, backlog, etc.) to evaluate effectiveness • Interact with departments and function as third party consult and coordinator for Design Center, Architecture, Live /Work usage, Marketing, Construction and Quality Control and with company attorneys

The Ryness Company SoCal/Strategic Sales & Marketing New Home Sales Lead Los Angeles, CA 10/05 – 01/11 Reported to Vice President of Marketing, research, prepare and present Property presentations, maintain project status reports, execute contracts, manage Real Estate escrow transactions, host broker open houses, hire and train temps, organize office, order supplies, manage and follow up with database, make contact and represent project at local community events, meetings, seminars, assist in marketing, and liaison to HOA.

• The Burbank Collection-Sales Team - Burbank CA (3/09-2/11) - Sold 98 homes in less than 2 years totaling more than $40 Million in sales-highly successful in a down economy

• Colorado Commons- Community Sales Manager, Monrovia, CA (3/07-6/08)

• Addison Place- Community Sales Manager, Sherman Oaks, CA (8/06 – 11/06)

• Little Tokyo Lofts- Sales Team, Los Angeles, CA (10/05 – 4/06) sold lofts with net worth of $20 million in 6 weeks

Shell Vacations (now under Wyndham), Corporate-Chicago, IL /Timeshare Sales Executive 05/03 – 10/05

• Pasadena, West Hollywood, Anaheim, CA – Exit Program Manager, Corporate Sales Manager and Trainer. Product knowledge via research and presentation, execute contracts, customer service, anti-rescission. Supervise, train, and evaluate corporate sales staff.

• Anaheim & West Hollywood, CA –Sales Agent (10/02 – 05/04) In-House Sales (Account Management). First Generation Leads. Create urgency in 90 minutes to sell vacation real estate through personalized presentation of vacation ownership products to clients.

REFERENCES AVAILABLE UPON REQUEST

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