Customer Service Pharmacy Technician

A proud US Navy veteran and accomplished health care provider devoted to serving, protecting, and improving the lives of his fellow Americans. Accomplished entrepreneur experienced in home renovations and repairs, property management, customer service, financing and regulatory compliance.

EDUCATION & CERTIFICATIONS

Associate Degree: Business Administration from Centura College, Newport News, VA, 2019 EPA Certified: 105********** since Feb 2020, Centura College, Newport News,, VA, 2020

Diploma East Stroudsburg North High School, East Stroudsburg, PA, 2003

PROFESSIONAL EXPERIENCE

B&G MultiFamily, Newport News, VA March 2019 - Present

Maintenance (Make Ready) Technician

Assisted residents in identifying, diagnosing, repairing, and resolving the issues related to electrical, plumbing, A/C and heating systems, appliances, stairs, railings, gas fixtures, carpet, tiles, flooring, etc.

Replacement and installation of faucets

Light plumbing and electrical work

Exterior/Interior painting, caulking, and light drywall repair

Operated within OSHA guidelines

Identified and reported safety hazards to public and staff

Changed out dishwashers & toilet

Performed basic maintenance procedures as related to above duties

Van Kust LLC. Property Investments, Newport News, VA September 2015 - Present

CEO

Experience in flipping homes

Conduct in-depth analysis of properties in comparison to competitors

Maintain strong ties with existing clients to create a solid base of customer loyalty

Develop and nourish relations with peers from all company branches and professional networks to reach other properties

Maintain ledgers and record petty cash management systems.

Riverside Hospital, Newport News, VA March 2020 - March 2021 Phlebotomy (COVID-19 assisting)

Drew labs in a timely fashion

Explained the process of drawing blood clearly to patients

Applied dressings to wounds created by drawing blood.

Maintained a safe, secure, and healthy work environment by following professional and legal standards and procedures

Confirmed test requisitions with nursing station logs and reported discrepancies

Initialed and recorded blood and urine specimen dates on laboratory requisition forms

Noted timely specimen collections (i.e., glucose, isoenzymes, drugs, blood cultures, hemograms).

United States Navy (Honorably Discharged)

Hospital Corpsman:

Phlebotomist Technician (NAS Oceana, VA) August 2014 - August 2016

Treated Navy personnel in combat and emergency situations

Extracted blood in accordance with lab procedures and care guidelines

Organized patient specimens and records for accuracy and quality assurance

Reviewed lab test orders with physicians, pathologists, and nurses

Maintained clean work environments in compliance with regulations applicable to the disposal of biohazards, contaminated items, syringes, and the elimination of blood borne pathogens

provided quality customer service in a stress-free experience

Facilitated immunization programs

Safe keeper of personally identifiable information (PII) and sensitive information in accordance with federal policies.

United States Navy

Pharmacy Technician (NAS Jacksonville, Fl) October 2011- August 2014

Reviewed and verified all new patient orders and other documents

Communicated and collaborated with physicians, nurses, patients, families, and other team members to provide quality patient care

Assessed inventory needs and collaborated with nursing and pharmacy teams

Replenished purchase orders and restocked inventory

Verified, maintained, and filled prescription orders

Documented and updated patient records in a timely and accurate manner

Coordinated patient care and followed up with patients 24 hours after procedures period

Prepared sterile admixtures and dispensed pharmaceutical related supplies and equipment

Maintained OSHA regulatory compliance in sterile preparations

Efficiently employed patient information systems

Maintained pharmacy records in accordance with applicable laws and regulations

Adhered to federal regulations to ensure departmental financial viability and prevent loss.

References are available.

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