Customer Service Kitchen Staff

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

GRISCEALDA

CASTILLO

G

C

***** ******** *** *** **, CA 90717, 310-***-****, *******@******.*** Energetic [Job Title] versed in managing high-volume shifts with attention to detail and concise communication. Engages with guests to answer menu questions and resolve issues. Delivers top-quality service with timely food delivery and attentive table management.

• Food safety oversight • Menu item recommendation • Guest engagement

• Team member support • Order management

Server / Bartender October 2007 - Current

Torrance, California

• Demonstrated hospitality and customer service while greeting tables.

• Delivered food and beverages promptly to customers.

• Adhered to state liquor regulations to serve alcohol safely.

• Communicated professionally with customers, colleagues and supervisors.

• Assigned and arranged tables for large groups.

• Entered orders into computer system to coordinate with kitchen staff.

• Followed safety, sanitization and food handling guidelines.

• Supported bussers with table-cleaning during high-volume shifts.

• Trained new servers in company policies, guest service standards and best practices. Food Service Cashier January 2001 - September 2007 Mc Donalds Gardena, California

cashier

• Trained new cashiers on service strategies, cashier actions and institutional policies.

• Kept beverages, condiments and other items fresh for customers.

• Maintained neat drawer with correct amount of change to meet customer needs. High school diploma June 2003

Gardena High School, Gardena, CA

Contact this candidate