JANET DAY
1-510-***-**** ************@*****.***
SKILLS
● Advanced at data entry; type 65 wpm
● Advanced proficiency in Microsoft Office Suite
● Communicate clearly and concisely
● Proficiency with Google: docs, calendar, etc.
● Technologically savvy
● Adaptable to changing priorities and people
PROFESSIONAL EXPERIENCE
JP Morgan Chase (AppleOne) December 2022 - February 2023
Executive Assistant - San Francisco, CA (Contract)
●Heavy data entry
●Expense reports on Concur
●Upload receipts and other supporting documents
●Print up Expense reports
●Answer phones
Tenderloin Housing Center (AppleOne) July 2022 – Jan 2023
Desk Clerk
Answer phones
Check in visitors
Accept packages
Re-magnetize tenant’s security cards
City of Alameda Housing Authority (22nd Century Technology) August 2020– March 2021
Receptionist - Alameda, CA (Contract)
●Greet visitors
●Answer questions
●Research low cost housing for clients
●Accept mail and packages
●Give out forms
Blue Shield of California (Aditi) September 2019 – December 2019
Receptionist - San Francisco, CA (Contract)
●Answer phones
●Set up conference rooms
●Greet visitors
●Accept mail and packages
BDO (Accounting Principles) March 2019 – May 2019
Administrative Assistant – San Francisco, CA (Contract)
●Provided admin support including preparation and formatting of documents using Word, Excel and Adobe
●Provided data entry to support projects
Fisk Electric (Mindseekers) July 2017 – February 2019
Administrative Assistant – San Francisco, CA
●Heavy data entry doing punch reports for electrical contractor
●Performed data entry using Excel spreadsheets
●Inputted employee timesheets
●Heavy copy jobs
Southern California Edison (APR Consulting) January 2017 – April 2017
Administrative Assistant – San Francisco, CA
●Coordinated conference room booking for meetings
●Coordinated and scheduled conference calls and sent Outlook calendar invites ● Managed office supplies, vendors, organization and upkeep.
●Transported Advice Letters to the California Public Utilities Commission
●Answered and managed incoming and outgoing calls while recording accurate messages. Opened and properly distributed incoming mail.
●Helped distribute employee notices and mail around the office.
●Performed data entry to support projects
Center for Autism and Related Disorders (REMX) January 2016 – March 2016
Administrative Assistant – Walnut Creek, CA
●Promptly answered incoming calls in a profession manner and directed callers to appropriate staff member
●Managed the receptionist area, including greeting visitor and responding to telephone and in-person requests for information
●Scheduled therapist appointments with patients and kept track of therapist appoints ● Kept the kitchen clean, opened the office in the morning ● Opened and properly distributed incoming mail.
Bank of the West (REMX) March 2015 – August 2015
Administrative Assistant – San Francisco, CA
●Performed a full range of administrative services, including making appointments, scheduling meetings and invitations
●Managed the receptionist area, including greeting visitor and responding to telephone and in-person requests for information
●Performed clerical duties, including scanning, copying, mailing and faxing
●Organized and maintained filing systems, answered phones, contributed to building and working in a team of administrative professionals, and provided backup for one another, as needed ● Greeted visitors
Hornblower Cruises (Kelly Services) July 2014 – October 2014
Administrative Assistant – San Francisco, CA
●Managed heavy phone lines at a call center
●General clerical duties including photocopying, fax and mailing
●Performed clerical duties, including scanning, copying, mailing and faxing
●Handled requests for information and data
●Resolved administrative problems and inquires
●Performed heavy data entry
Westridge at Hilltop Apartments (The Job Shop) February 2014 – March 2014
Administrative Assistant – Richmond, CA
●Welcomed visitors by greeting them, in person or on the telephone
●Conducted tours of sample apartments for prospective tenants
●General clerical duties including photocopying, fax and mailing
●Took calls and messages for the Property manager when directed
●Responded to customer and tenant needs and informed maintenance or management of any tenant issuers/repairs
●Reviewed tenant accounts and tenant filing and ensured they were accurate, timely, and in accordance with the lease
●Collected payments for rent and utilities
Bank of the West (REMX) November 2013 – December 2013
Administrative Assistant – San Ramon, CA
Scanned and saved files to the system
● Ensured that a large number of electronic and papers files were organized and current
Environmental Sampling Supply March 2013 – Oct 2013
Customer Service Rep, San Leandro, CA
●Managed heavy phones
●Greeted customers in a warm and friendly manner
●Answered customer inquiries regarding products and service questions; suggested information about other products and services
●Resolved product or service problems by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem
●Data entry: entered orders in system
●Coordinated all filing
Citigroup (Axelon) Oct 2012 – February 2013
Administrative Assistant – San Francisco, CA
●Managed heavy calendars for 1 Vice President and 3 C-level executives
●Processed expense reports on Concur
●Took minutes at meetings
●Coordinated travel arrangements
●Scheduled conference rooms
●Set up meetings
Bank of the West (REMX) February 2012 – December 2013
Administrative Assistant – San Francisco, CA
●Scanned and saved files to the system
●Ensured that a large number of electronic and papers files were organized and current
IKON (REMX)
Administrative Assistant – San Francisco, CA
●Mailroom duties
●Heavy copying/scanning
●Receptionist backup
Nov 2011 – December 2011
PG&E (Global Insight)
July 2010 – Apr 2011
Administrative Assistant – San Francisco, CA
●Heavy use of SAP, keeping track of employee absences
●Ordered office supplies and equipment
●Performed clerical duties, including scanning, copying, mailing and faxing
●Processed expense reports on Concur
●Set up meetings
●Handled employee transfers
Hornblower cruises (Kelly Services) Apr 2010 – Jun 2010
Administrative Assistant – San Francisco, CA
●Managed heavy phone lines at a call center
●Handled requests for information and data
●Resolved administrative problems and inquiries
Performed heavy data entry
Union Bank of California March 2006 – Oct 2009
Administrative Assistant III - San Francisco, CA
•Updated filing system
•Took minutes at Board of Directors meetings
•Screened and prioritized mail
•Assembled and prepared documents for Board meetings / mail-out
•Filed Good Faith documents with the State of California
•Heavy excel spreadsheet reports
•Processed in a timely manner all Directors’ expense reports and check requests
EDUCATION