Service Technician Piping

JARROD INGRAM

Phoenix, AZ *****· 623-***-****

**************@*****.***

I've worked in the Residential Plumbing industry for over eight years, which I feel bolsters my skills in other fields of work, outside of the Industry. I am an overachiever, that manages a healthy level of care, and desire to do the best within any work environment. I pride myself in doing my best and trying to outshine my peers. I enjoy doing physical work, and I do not shy away from hard work at all. I want to always be an asset to the company I work for, striving to improve operations of the company or at least follow the established procedures to the best of my ability. I have a positive, focused attitude and am willing to be a blank template in which to instill expectations.

EXPERIENCE

August 2022 – Current TRENCHLESS SEWER TECHNICIAN, ROOTER HERO PLUMBING INC.

●Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.

●Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

●Developed and implemented strategies for optimal performance and reliability of installed systems.

●Arrived to jobsite on time

●Excavated areas for access to plumbing issues

●Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.

August 2021 – July 2022 SERVICE TECHNICIAN, ASAP PLUMBING AND ROOTER

●Installed, repaired and maintained water, gas and sewer systems.

●Kept detailed job records using Service Titan

●Documented cost of plumbing repairs and kept precise records of time and material.

●Established and maintained positive working relationships with supervisors, co-workers and customers.

●Assisted with repairs to drainage and sewer lines.

●Maintained, installed, repaired and altered piping systems, fixtures, traps and soil waste and vent pipes.

●Inspected sewers and piping systems to assess quality and condition.

●Filled pipe systems with water and air to determine location of leaks.

●Eliminated risks by correctly identifying potential safety hazards.

●Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.

●Worked non-standard and on-call hours and weekends on a rotational basis and patiently focused on customer needs.

January 2019 – August 2021 INSTALLER, ROOTER RANGER

●On call 24/7 to assist the various teams in replacing broken pipe lines.

●Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operations.

●Accessed problematic piping by hand or with excavation equipment

●Document process from start to finish for insurance and company liability

●Managed jobsites and overlooked multiple crews with operations

●Maintained OSHA standards on jobsites

SKILLS

●Fast Paced

●Self-Motivated

●Industry Standards

●Project Cost Estimation

●Equipment Use

●Hand and Power Tools

●Construction Operations Knowledge

●Cost Savings

●Attentive to Detail

●Parts Replacement

●Reliable and Available 24/7

●Efficiency Seeking

●Goal Orientated

●Emergency Situations

●Truck Loading and Unloading

●Service Quality

●Team Meetings

●Safety Practices

●Client Communication

REFERENCES

PLUMBING TECHNICIAN

FERNANDO MEJIA 602-***-****

PLUMBING INSTALLER

JESSE DARREN 623-***-****

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