TRENISE LEWIS

Experience

B E N E F I T S & HR O P E R A R A T I O N S P A R T N E R

MATTRESS FIRM, Houston, TX (Inspyr Solutions) 10/2021 – 11/2022

• Manage complex, high-touch processes within the Benefits & HR Operations space that require a high degree of sensitivity and expertise;

• Partner with the Manager, Benefits & HR Operations to identify, create, and deliver ongoing training/education initiatives to associates at all levels at the organization;

• Consult and partner with Benefits & HR leadership on report generation and interpretation;

• Diagnose problems and develop solutions to solve business problem within Workday, HRIS and policy implications;

• Respond to escalations and Partner with upper management for resolutions for HR and Benefits issues;

R E C R U I T E R / B E N E F I T S C O O R D I N A T O R TEXAS PIPE & SUPPLY, Houston, Texas 2017- 2020

• Conducted open enrollment for new employees.

• Encouraged 85% of employees to participate in total rewards programs.

• Resolved all issues related to 5-20 benefits issues monthly, including but not limited to health insurance, 401(k), worker's compensation, leaves of absence, and accounting- related responsibilities.

• Handled day-to-day benefits administration in an efficient and compliant manner

• Ensured compliant 401k and FSA administration.

• Responsible for reporting and compliance of for 5500s.

• Managed benefits enrollment.

• Administered FMLA and COBRA

• Managed the recruiting process exempt and non-exempt positions. Profile

High-performing human resources professional with 10 years’ experience in demonstrated expertise and proficiency in the following areas: employee relations, performance management, HRIS, State and Federal employment law, regulatory compliance, payroll, benefits, and compensation. Adept at managing all phases of full-cycle recruiting, from initial sourcing organization.

Contact

281-***-****

adxan3@r.postjobfree.com

Houston, TX

Education

MASTER OF BUSINESS

ADMINISTRATION

Texas Woman's University

2011

BACHELOR OF

BUSINESS

ADMINISTRATION HR

MANAGEMENT

University of Houston –

Downtown

2007

B E N E F I T S A D M I N I S T R A T O R ( C o n t r a c t / P r o j e c t ) ROBERT HALF (Texas Children’s Hospital)/Houston, Texas 2015- 2016

• Directed benefits related HRIS activities (e.g. eligibility, self-service, carrier feeds, funding). Developed ways to automate processes though appropriate software and/or third-party vendors.

• Educated HR team members on applicable compliance, procedures, and policies.

• Managed benefits enrollment.

• Assisted new hired employees with initial Total Rewards enrollment. H U M A N R E S O U R C E S C U S T O M E R A D V O C A T E ( S H A R E D S E R V I C E S )

AIG/Houston, Texas 2014 - 2015

• Defined, developed and monitored data audit reports against established definitions of business rules to ensure data accuracy.

• Collaborated with subject matter experts in Global HR, IT and HR Shared Services to identify and implement process and system enhancements to better govern HR data.

• Participated in special projects as they pertained to HR.

• Assisted in the preparation of data analysis presentations for Head of Global HR Master Data to be used in executive level read-outs.

G L O B A L M O B I L I T Y – HR A D V I S O R / B E N E F I T S D A T A A N A L Y S T

BP NORTH AMERICA, INC./Houston, Texas 2013 – 2014

• Ran various HR Metrics as needed.

• Analyzing our current remuneration and benefit structure

• Ran employee satisfaction surveys

• Provided support and participate in annual compensation planning and administration salary range and/or broad-band structure development, year-end performance management, merit increases market budget projections, bonus and STI processing

• Participated in relevant external benchmark surveys to ensure competitive pay practices S E N I O R G A R N I S H M E N T / B E N E F I T S S P E C I A L I S T WASTE MANAGEMENT/ Houston, Texas 2007 - 2013

• Investigated and triaged all benefit case concerns regarding health benefits for over 5,000 employees resulting in a 20% increase in case resolution and closure.

• Navigated initial onboarding and annual enrollment employee benefit questions by proving solutions for concerns with coverage and eligibility per plan guidelines and established organization policies.

• Collaborated with internal clients and external vendors ensuring each concern is thoroughly researched, investigated, and resolved resulting in fluid communication between the employee and the vendor.

• Administered and audited employee enrollment selections ensuring correct dependent selections, benefit premium adjustments for over-payment and under-payment of healthcare premiums.

Skills

Business Intelligence

Databases

Workday

PeopleSoft

Microsoft Office Suite

Pivot Tables

V-Lookup

CRM Software

HR Information Systems

Benefit Administration

Team Leadership

Organizational Change

Reporting

Analysis

Leading Initiatives

Compliance

Process Improvement

Employee Engagement

Workers Compensation

Negotiation

Manufacturing Exp.

Conditional Formatting

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