TRENISE LEWIS
Experience
B E N E F I T S & HR O P E R A R A T I O N S P A R T N E R
MATTRESS FIRM, Houston, TX (Inspyr Solutions) 10/2021 – 11/2022
• Manage complex, high-touch processes within the Benefits & HR Operations space that require a high degree of sensitivity and expertise;
• Partner with the Manager, Benefits & HR Operations to identify, create, and deliver ongoing training/education initiatives to associates at all levels at the organization;
• Consult and partner with Benefits & HR leadership on report generation and interpretation;
• Diagnose problems and develop solutions to solve business problem within Workday, HRIS and policy implications;
• Respond to escalations and Partner with upper management for resolutions for HR and Benefits issues;
R E C R U I T E R / B E N E F I T S C O O R D I N A T O R TEXAS PIPE & SUPPLY, Houston, Texas 2017- 2020
• Conducted open enrollment for new employees.
• Encouraged 85% of employees to participate in total rewards programs.
• Resolved all issues related to 5-20 benefits issues monthly, including but not limited to health insurance, 401(k), worker's compensation, leaves of absence, and accounting- related responsibilities.
• Handled day-to-day benefits administration in an efficient and compliant manner
• Ensured compliant 401k and FSA administration.
• Responsible for reporting and compliance of for 5500s.
• Managed benefits enrollment.
• Administered FMLA and COBRA
• Managed the recruiting process exempt and non-exempt positions. Profile
High-performing human resources professional with 10 years’ experience in demonstrated expertise and proficiency in the following areas: employee relations, performance management, HRIS, State and Federal employment law, regulatory compliance, payroll, benefits, and compensation. Adept at managing all phases of full-cycle recruiting, from initial sourcing organization.
Contact
*************@*****.***
Houston, TX
Education
MASTER OF BUSINESS
ADMINISTRATION
Texas Woman's University
2011
BACHELOR OF
BUSINESS
ADMINISTRATION HR
MANAGEMENT
University of Houston –
Downtown
2007
B E N E F I T S A D M I N I S T R A T O R ( C o n t r a c t / P r o j e c t ) ROBERT HALF (Texas Children’s Hospital)/Houston, Texas 2015- 2016
• Directed benefits related HRIS activities (e.g. eligibility, self-service, carrier feeds, funding). Developed ways to automate processes though appropriate software and/or third-party vendors.
• Educated HR team members on applicable compliance, procedures, and policies.
• Managed benefits enrollment.
• Assisted new hired employees with initial Total Rewards enrollment. H U M A N R E S O U R C E S C U S T O M E R A D V O C A T E ( S H A R E D S E R V I C E S )
AIG/Houston, Texas 2014 - 2015
• Defined, developed and monitored data audit reports against established definitions of business rules to ensure data accuracy.
• Collaborated with subject matter experts in Global HR, IT and HR Shared Services to identify and implement process and system enhancements to better govern HR data.
• Participated in special projects as they pertained to HR.
• Assisted in the preparation of data analysis presentations for Head of Global HR Master Data to be used in executive level read-outs.
G L O B A L M O B I L I T Y – HR A D V I S O R / B E N E F I T S D A T A A N A L Y S T
BP NORTH AMERICA, INC./Houston, Texas 2013 – 2014
• Ran various HR Metrics as needed.
• Analyzing our current remuneration and benefit structure
• Ran employee satisfaction surveys
• Provided support and participate in annual compensation planning and administration salary range and/or broad-band structure development, year-end performance management, merit increases market budget projections, bonus and STI processing
• Participated in relevant external benchmark surveys to ensure competitive pay practices S E N I O R G A R N I S H M E N T / B E N E F I T S S P E C I A L I S T WASTE MANAGEMENT/ Houston, Texas 2007 - 2013
• Investigated and triaged all benefit case concerns regarding health benefits for over 5,000 employees resulting in a 20% increase in case resolution and closure.
• Navigated initial onboarding and annual enrollment employee benefit questions by proving solutions for concerns with coverage and eligibility per plan guidelines and established organization policies.
• Collaborated with internal clients and external vendors ensuring each concern is thoroughly researched, investigated, and resolved resulting in fluid communication between the employee and the vendor.
• Administered and audited employee enrollment selections ensuring correct dependent selections, benefit premium adjustments for over-payment and under-payment of healthcare premiums.
Skills
Business Intelligence
Databases
Workday
PeopleSoft
Microsoft Office Suite
Pivot Tables
V-Lookup
CRM Software
HR Information Systems
Benefit Administration
Team Leadership
Organizational Change
Reporting
Analysis
Leading Initiatives
Compliance
Process Improvement
Employee Engagement
Workers Compensation
Negotiation
Manufacturing Exp.
Conditional Formatting
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