PROFESSIONAL SUMMARY

Motivated customer service professional with 10 years’ experience within the Aerospace industry. I have exceptional skills in customer service with a commitment to positive guest relations. I am a dedicated professional who can work with little oversight, works well independently, and enjoys collaborative teams.

SKILLS

Microsoft Office - Excel, WORD & PowerPoint

Customer service

Training

Supervisory

Presentation abilities

Resource management

Client relationship management

Highly organized

Database management

Attention to detail

Strong and in-depth research capabilities

Adaptability

WORK EXPERIENCE

Quality Assurance Technician; Red Dot Corp; Tukwila, Washington – May 2022 – Present

•Dimensionally inspect per drawings, specifications, and other online informational platforms.

•Perform quality assurance duties per client standards.

•Read customer blueprints and specifications.

•Organize, plan and sequence work efficiently.

•Lead team of inspectors in the FAI process.

•Inspect and prepare parts for assembly and/ or shipping to customers.

Quality Assurance Supervisor, Parker Hannifin Exotics Division; Kent, WA – August 2017 – April 2020

• Dimensionally inspect per drawing specifications & additional online information platforms.

• Perform quality assurance duties per customer standards.

• Read customer’s blueprints and specifications.

• Organize, plan and sequence work efficiently.

• Lead team of inspectors in FAI process.

• Inspect and prepare parts for assembly and/or shipping to customer.

• Provide constructive feedback to improve quality and efficiency.

• Determine strategies for reducing quality escapes to customers.

• Provide mentorship and counsel new employees.

Quality Assurance Inspection Supervisor; Skills Inc.; Auburn, WA - September 2016 – August 2017

•Supervise the received goods of supplier product.

•Assist in troubleshooting to improve and complete product production.

•Perform company presentations to help improve processes.

• Perform quality assurance duties per customer standards.

•Act as a liaison between customer and supplier in non-conformance issues.

•Create schedule to assist production and customer demand.

•Solve problems with internal engineers and/or external customers.

Quality Assurance Inspector; AIM Aerospace; Kent, WA - August 2012 – September 2016

•Provide guidance and act as a liaison between the Quality Department and other departments

•Supervise assist in the training of inspectors in GD&T and Lean Six Sigma.

•Prep and train for AS9100, Nadcap, and customer Audits

•Assign inspection staff work schedules and track attendance.

•Develop training for inspectors and other employees.

•Issue and control of delegated verification stamps.

•Disciplinary counseling including documentation.

•Develop work performance review.

•Maintain, issue, and complete Corrective and Preventive Actions

Quality Assurance Inspector; Exotic Metals Forming Co; Kent, WA - January 2008 - August 2012

·Dimensionally inspect per drawings, specifications, and other online information systems.

·Perform quality assurance duties per customer standards.

·Product acceptance per BAC and PWA specifications.

·Inspect welding and forming per customer standards.

·Read customer blueprints and specifications.

·Organize, plan, and sequence work efficiently.

·Lead team of inspectors in FAI process.

·Inspect and prepare parts for assembly and/or shipping to customers.

.

EDUCATION

Business Computer Training Institute

CONTACT

adxamw@r.postjobfree.com

253-***-****

HAMPTON LEWIS III

adxamw@r.postjobfree.com

adxamw@r.postjobfree.com

Contact this candidate