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Administrative Assistant Customer Service

Location:
Farmingdale, NY
Posted:
May 23, 2023

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Resume:

SHARON P. WILLIAMS, BSC

PROFILE

Respected professional with extensive

lexperience in different positions in a wide

range of business processes relating to:

* Financial management

© Financial Planning

* Quality assurance

* Business solutions

* Educating Clients on the products

and services

iCONTACT

IPHONE: 561-***-****

EMAIL: Tapsharl @hotmail.com

SKILLS

* Leadership/Management

* Critical thinking

* Analytical/Research

* Teamwork

* Efficiency/Time Management

* Consultative and solution oriented

© Written and verbal communication

* Business process improvement

AFFILIATIONS AND

CERTIFICATIONS

Certificate in Jamaican Securities

(2017)

Certificate in Basic Sales Managers

Training (2014)

Certificate in Advertising

Management (2005)

* Certificate in Event Planning (2005)

Certificate in Leadership &

Supervisory Skills (2004)

* Certificate in Customer Service

(2003)

+ Certificate in Public Relations(2002)

IWORK EXPERIENCE

AVIS BUDGET GROUP

Zipcar (December 2021 to Present)

Fleet Coordinator

Responsible for managing the day-to-day operations of a

company’s fleet of vehicles.

Ensures that all vehicles are properly maintained, they

schedule regular maintenance appointments,

(Coordinates emergency repairs if any of the vehicles in

their fleet encounter problems on the road.

Supervises the Fleet Associates by ensuring that all issues}

fare resolved or escalated to be resolved by the vendors

Works closely with other members of a company’s

imanagement team to develop strategies for improving

efficiency or reducing costs.

Assist in developing new policies or procedures related to]

vehicle usage within the organization.

Sagicor Life Jamaica Limited (August 2011 to November

The Sale of Life Insurance and Annuities Products offered by

ithe Company by providing clients with specialist advice on

how to manage their money.

Researching the marketplace and recommending the most

appropriate products and services available

Ensuring clients are aware of products that best meet their

ineeds and the securing the sale.

[Developed and presented financial planning and investment

seminars for clients and prospects.

Capital & Credit Merchant Bank Ltd (June1998 -

July2008)

Public Relations/Marketing Officer

Planning publicity strategies and campaigns

Writing and producing presentations and press releases,

dealing with enquires from the public, the press and related

organisations.

Organising and attending promotional events such as press

conferences, open days, launches.

Caribbean Home NCB Insurance Ltd — 1994 — 1997

Administrative Assistant

EDUCATION

Bachelor of Science, The University of Technology, Jamaica

- June 1996 — July 1997 Administrative Management

Diploma in Administrative Management — University of

Technology 1990 - 1993



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