Administrative Assistant Data Entry

KIM D. WEIHMULLER

*** ******* ****** – Trlr **

Unity, WI 54488

Ph: 480-***-****

E-mail: ******@***.***

SUMMARY:

• Dependable and professional with extensive experience in Office Administration and Service Coordination

• Outstanding customer service, office management, and coordinating skills

• Superior ability to complete tasks of high visibility and responsibility, using initiative and without supervision

• Excellent coordinating, communication skills, and ability to adapt to new computer applications quickly

COMPUTER TRAINING: (Word Processing 70 WPM)

• MS Windows ‘07, ‘10

• Microsoft Office ‘07,’10

• Outlook, Word

• Excel, PowerPoint

• Sage Timeslips

• Access /Publisher

• MS Internet Explorer

• OnBase

• Remedy

• ADP

• ACT

• Focus

• OfficeVision

• NightVision (Hotel Software)

• QuickBooks Pro

• MAXIMO, CICS/IFPS

• Transcription software /eqpt.

• Redtail

• Google Chrome

• Adobe Acrobat

• Sharefile

• Facebook Ads

PROFESSIONAL EXPERIENCE:

CFR Financial Group with H&R Block Scottsdale, AZ 480-***-**** (Seasonal) 01/2019– 05/2021

Administrative Assistant

Opened & closed office, receptionist, maintained client files, scheduled appointments, processed payments for (tax) services

The PM Group-Arizona Scottsdale, AZ 480-***-**** 03/2017 – 05/2018

Receptionist/Administrative Assistant (Financial Svcs., Tax Resolution/ Acctg.)

• Front desk receptionist, answered and screened calls; monitored President’s email, paid invoices, coordinated calendar/meetings

• Responsible for social media refresh, marketing campaigns; Sent /received confidential documents to Clients on behalf of President

• Updated and maintained computer files and data entry in financial planning and tax resolution software

Contract Assignments and Part-time UBER / LYFT Driver ) 05/2016 – 03/2017

Best Western Hotels / Aerotek - Reservations Customer Service Call Center

AzDES – Div.of Developmental Disabilities / AppleOne Phoenix, AZ 602-***-**** 06/2015 – 05/2016

Administrative Assistant

• Monitored Division mailbox for Quality of Care concerns received from the State (AHCCCS), to begin the process of

responding by creating case files, calendar spreadsheets for tracking, determine location and update /send templates with

information needed by Division personnel to complete investigation and respond to meet State mandated due dates

Brookfield Relocation Services (Prudential) / AppleOne Scottsdale, AZ 602-***-**** 10/2014 – 12/2014

Payment Analyst (Client Acctg.)

• Analyzed employee expense items ‘on-hold’ for reimbursement with respective company (client) relocation benefits, advise

Client Support Rep. what is needed for approval, monitor progress and process items needed to complete reimbursement

Choice Hotels International Phoenix, AZ 602-***-**** 08/2010 – 04/2013

Property Support Coordinator (Info. Technology Div.)

• Provided technical support for functionality of computer software, hardware, and proprietary applications to

Choice Hotels franchise staff in a 24/7 help desk/ call center environment

• Received inbound calls, initiate corrective actions & assistance for problem resolution and to insure minimal property downtime

Arizona Supreme Court /Superior Staffing Phoenix, AZ 602-***-**** 06/2007 – 11/2008

Administrative Assistant /(Project Coordinator)

• Administrative Assistant to the IT Project Manager with added duties of the Project Coordinator for a IT' project deploying

new computers (and software) to all Superior, Justice, Municipal Courts, County Juvenile Probation sites statewide

• Contacted each Court sites (210+) and Juvenile Probation sites (15) by phone and e-mail to distribute forms to collect information

needed for each site deployment

• Advised schedules, took and published minutes for planning and information meetings with department Managers

• Prepared contact information, equipment inventory labels/tags, needed by the IT Techs to deploy PC’s at each site

• Maintained inventory and data entry of approximately 4,000 pieces of equipment for the project

• Contacted vendors to procure travel accommodations and public storage facilities for computers throughout the state

• Created and submitted Invoices (Purchase Requisitions) for billing /payment for expenses following State DOA guidelines

Contract Assignments and Part-time - TACWorldwide/(ADOT), Diversified Staffing/(APS) 09/2006 – 06/2007

Adecco/(Cintas) Long-term assignments for special projects and office administration

Office Manager, Admin. Asst., Project Specialist, Apt. Leasing Consultant, Delivery Driver

• Assigned to client projects of high responsibility to catalog, inventory, data entry and/or scanning documents converting paper files

to create a computer based file system

• Performed accounting, clerical, administrative functions to provide needed support in departments that were short-staffed

• Maintained company websites, inventories, member records, Reconciled company accounts receivable/accounts to General Ledger

• Delivery Driver for flower delivery companies

Nirvana, Inc. Phoenix, AZ 602-***-**** 11/2005 – 09/2006

Office Coordinator (Financial Svcs. (Life Insurance)

• Prepared client proposals/presentations for the President of the company

• Coordinated and scheduled appointments with clients; Updated client policy information

• Opened office and made bank deposits in Owners absence

•, Office Receptionist, opened and processed mail, ordered supplies

Flow Dynamics Inc. Scottsdale, AZ 480-***-**** 11/2003 – 11/2005

Administrative Assistant (Manufacturing/Meter Calibration Svcs.)

• Created and maintained computer data and paper Customer Job Order file(s) for all manufacturing services provided by the company

and assist Sales Manager in providing the status of job completion to customers

• Drafted and finalized letters and reports for the President and CEO of the Company

• Prepared agenda, materials, catering, registered and billing attendees for (Training) Certification Classes

• Processed credit cards and assisted Accounting Manager in Accounts Receivable/Payable

• Verified invoices to insure correct billing and reconciliation of checks/payments in General Ledger

• Receptionist duties including opening and sorting company mail, setting up company phone directory, and more.

S R P (Salt River Project) Phoenix, AZ 602-***-**** 07/1995 – 07/2003

Secretary (Water/Power Utility)

• Timekeeper /(payroll) data entry & verification for Groundwater Division (42 employees)

• Scheduled and coordinated meetings with " e. City Water Managers, ADWR, SRPMIC, etc.

• Wrote checks for purchases, reimbursements, membership fees for staff; ordered supplies and contacted vendors for

building maintenance and approved invoices for accounts payable

• Composed Division Staff weekly reports to Executive Dept Managers, format contracts and finalized correspondence for signature(s)

• Made travel arrangements and process Expense Reports for Division staff (4 Supervisors/ 8 Staff )

• Maintained Division files and documents (SRP well sites, contracts) and Personnel (employee) files

• Front Desk greeting visitors; Receptionist -Answer /transferred phone calls to staff and sort Mail for the Division

• Supervised C.O.E. students; Public Notary, • United Way, Canned Food Drive, and SRP Volunteers Coordinator for Division

Various contract assignments - (Intel, SRP, Tierney Turbines) 07/1993 – 07/1995

Uni-Copy Corp. Tempe, AZ 480-***-**** 12/1989 – 07/1993

Equipment Movement Coordinator (Copier/Facsimile Sales)

• Coordinated and interfaced between Purchasing, Sales, Service, the availability & status of equipment to meet due dates

• Routed /scheduled (3) trucks (w/drivers) daily for new deliveries, pick ups, moves, and demos

• Maintained and tracked inventory of equipment from warehouse to all locations

EDUCATION: Ball State University Muncie, IN Major/Study: Business Administration

DEVELOPMENTAL CLASSES:

Professionalism in the Office

Speedwriting

Customer Relations

Records Management

Win-Win Negotiations

Business Writing Grammar

How to Handle Difficult People

Medical Transcription

The Take Charge Assistant

CSI (Apartment) Leasing Training

Handling People with Tact and Diplomacy

Color Me On–Reactive Styles/Team Building

2 .8 yrs

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