Crew Member Dairy Queen

Julia M. Bosco

**** ****** ****** **** ******, PA 15632

(Email) *********@*****.*** (Contact number) 724-***-****

EDUCATION

Robert Morris University Moon Township, PA

Bachelor of Science in Engineering (ABET Accredited ) Graduation May 2021

Concentration: Biomedical Engineering with a Sales Certificate GPA: 3.8

PROJECTS

ENGR4950 Integrated Engineering Design Spring 2021

●Objectives - Surveyed user needs, invented an idea for a new medical device, developed criteria, created a report, generated Solidworks model, initiated simulations, implemented prototyping

ENGR4900 Engineering Practice Fall 2020

●Objective 1 - Mechanical properties and bioavailability of cross-linked TS-HA/PVA Hydrogels

●Objective 2 - Experimented with laser welding at Mecco with a UV laser

●Objective 3 - Target testing for the artificial fingertip project with the Rotrics DexArm

ENGR2510 Biomedical Engineering Principles Spring 2019

●Objectives - Researched, designed and 3D printed prototype created circuit board, and tested vein finder

ENGR2140 Circuits Spring 2019

●Objectives - Generated a Bode plot, designed a low pass, high pass, band pass, and reject filter

SKILLS

Engineering: AutoCAD, Solidworks, Matlab, ImageJ, 3D Printing, Rotrics Studio, Multisim

Laboratory: Cell Culture, PH Testing, Compressive Testing, Pull Testing, Fluorescent Microscopy, Spectrophotometer, UV Laser, Molecular Biology, Oscilloscopes

Desktop Applications: MS Excel, Word, Power Point, Quickbooks, Outlook, Graphic Design, Java Coding

RELEVANT COURSES

Sales: Psychology of Sales, Consultative Selling, Managing and Selling Brands, Advanced Professional Selling

Engineering: Engineering Graphics, Statics, Biomedical Engineering Principles, Thermodynamics, Dynamics, Materials, Fluid Mechanics, Introduction to Biomaterials, Design of Biomedical Devices

Mathematics and Science: Physics II, Chemistry II, Calculus II, Anatomy I, Biology, Medical Terminology

WORK EXPERIENCE

Customer Success Engineer, Leybold USA, Export, PA November 2022-February 2023

●Provides first line technical expertise, prepares customer quotations with SAP in a fast pace

Developer, Intervala, Mount Pleasant, PA June 2022-November 2022

●Utilize ESD safety certification works on a solder machine, coating machine, study schematic diagrams

Server, Ginny’s Neighborhood Pizza Joint, Export, PA July 2021-June 2022

●Delivered top-notch service for a small family run business, carefully caring for customer’s needs

Intern, Robert Morris University, Moon Township PA March 2020-December 2020

●Worked on multiple projects including laser printing, PVA pull testing, rotrics robotic arm

Secretary, Mount Hope Cemetery, Penn Hills June 2019-May 2021

●Administered phone calls, filed, organized meetings, provided sales, and executed all billing

Supervisor/Crew Member, Dairy Queen, Harrison City, PA June 2015-August 2018

●Supervised 20 crewmembers; provided excellent service to customers in a high traffic restaurant

Utility, Major Stokes, Greensburg PA May 2019-Present Day

●Provides excellent service and great people skills. Resolved complaints efficiently.

Retailer, Gather, Sewickley PA August 2019-May 2021

●Key holder who managed register, calls, and assisted customers for the needs of a local business

COMMUNITY SERVICE

CUMC, Community United Methodist Church Mission trip to Puerto Rico July 8, 2017- July 15, 2017

●Volunteered 10 hours a day totaling 70 hours teaching Vacation Bible School

ACTIVITIES

Electronic Media Secretary, Society of Women Engineering Fall 2017 – Spring 2021

Member, Biomedical Engineering Society Fall 2017 – Spring 2021

SGA REP, Engineering Research Club Fall 2019 – Spring 2021

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