Telecommunications, data entry, clerical, 10 key.
Resume:
NUSHUN MARTIN
** * ****** **., ** Paso, TX *****
Phone: 915-***-****
Email: ****************@*****.***
Objective
To find an opportunity that will allow me to demonstrate that I am a hard working individual who is anxious to increase my knowledge, thereby becoming an asset to the company.
Ability Summary
Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.
Employment History
08/2021 - 12/2022
Receptionist Clerk
Reynolds Homes, El Paso, TX
·Perform duties like answering central telephone systems and directed calls accordingly.
·Answer inquiries and provide information to the public, customers, visitors, and other interested parties regarding activities.
·Conducted at establishment and location of departments, offices, and employees within the organization.
·Receptionists do tasks such as answering phones, receiving visitors, and providing information about their organization to the public.
·Managed multiple task and met time sensitive deadline.
·Received and routed business correspondence to correct department.
·Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
02/2014 - 05/2016
Customer Service Representative
Data Xport, EL PASO, TX
·Provided information to all calls coming in and answered complaint calls.
·Explained products and uses.
·Researched product information based on customer needs.
·Preformed QA (Quality Assurance) when requested.
·Supervised 13 -20 employees in the organizations.
·Recommended products to customers thoroughly explaining details
·Leveraged sales expertise to promote products and capitalize on sell opportunities.
·Offered advised and assistance to customers paying attention to specific needs.
06/2010 - 01/2014
Customer Service Representative
Cigna Healthcare Kankakee, IL
·Provided information to all calls coming in and answered complaint calls.
·Aided customers regarding medical billing and procedures.
·Data entry for medical claims.
·Review patient bills and correct any missing or inaccurate information.
·Verify coverage and eligibility for medical services.
·Use a billing software to prepare and transmit claims.
Education History
High School Diploma
Hershall Metropolitan High School, Chicago, IL
Business' Administrations
Bachelor's Degree
Martin Luther King Community College, Chicago, IL
Occupational Licenses, Certificates and Training
Honors & Activities
Additional Information
Detailed References
Mary Akengdowan
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