NUSHUN MARTIN

** * ****** **., ** Paso, TX *****

Phone: 915-***-****

Email: adxalx@r.postjobfree.com

Objective

To find an opportunity that will allow me to demonstrate that I am a hard working individual who is anxious to increase my knowledge, thereby becoming an asset to the company.

Ability Summary

Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.

Employment History

08/2021 - 12/2022

Receptionist Clerk

Reynolds Homes, El Paso, TX

·Perform duties like answering central telephone systems and directed calls accordingly.

·Answer inquiries and provide information to the public, customers, visitors, and other interested parties regarding activities.

·Conducted at establishment and location of departments, offices, and employees within the organization.

·Receptionists do tasks such as answering phones, receiving visitors, and providing information about their organization to the public.

·Managed multiple task and met time sensitive deadline.

·Received and routed business correspondence to correct department.

·Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

02/2014 - 05/2016

Customer Service Representative

Data Xport, EL PASO, TX

·Provided information to all calls coming in and answered complaint calls.

·Explained products and uses.

·Researched product information based on customer needs.

·Preformed QA (Quality Assurance) when requested.

·Supervised 13 -20 employees in the organizations.

·Recommended products to customers thoroughly explaining details

·Leveraged sales expertise to promote products and capitalize on sell opportunities.

·Offered advised and assistance to customers paying attention to specific needs.

06/2010 - 01/2014

Customer Service Representative

Cigna Healthcare Kankakee, IL

·Provided information to all calls coming in and answered complaint calls.

·Aided customers regarding medical billing and procedures.

·Data entry for medical claims.

·Review patient bills and correct any missing or inaccurate information.

·Verify coverage and eligibility for medical services.

·Use a billing software to prepare and transmit claims.

Education History

High School Diploma

Hershall Metropolitan High School, Chicago, IL

Business' Administrations

Bachelor's Degree

Martin Luther King Community College, Chicago, IL

Occupational Licenses, Certificates and Training

Honors & Activities

Additional Information

Detailed References

Mary Akengdowan

915-***-****

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