Marketing & Communications

ROFIAT AYEOLA

Winnipeg, Manitoba 431-***-**** ******.*.******@*****.*** rofiatayeola.wordpress.com PROFILE

Marketing and Communications Graduate with 4 years of Administrative support experience.

Detail-oriented individual with good interpersonal skills, proven reliability and resourcefulness.

Comfortable working independently and in a team.

Flexible and focused self-starter with a strong work ethic seeking a full-time work opportunity with room for career growth and professional development.

SKILLS

Engage with customers by asking relevant probing questions, actively listening, and offering suitable suggestions and recommendations over the phone, on Zoom, via email, and in-person to provide superior customer service.

Strong oral and written communication skills to engage with clients and colleagues through various channels.

Maintain positive business relationships to achieve business objectives.

Eager learner capable of learning, determining, and establishing office procedures and routines.

Respond to emails, prepare documents, and create compelling presentations

Collaborate with colleagues to achieve objectives and improve the team’s performance.

Update and keep all information accurate, current, and relevant.

Maintain the confidentiality of clients’ private information.

Establish and maintain an effective relationship with customers and colleagues by being reliable and building trust when responding to their needs.

Use Wave Accounting to research outstanding invoices, track payments, send receipts and reconcile accounts.

Use Canva, Adobe Photoshop, Illustrator, and InDesign to create marketing communication documents such as social media graphics, newsletters, business cards and brochures.

Manage and maintain the website with regular updates to ensure information remains accurate, current, and relevant.

Research, develop, create, and publish content on WordPress.

Use MS Word, PowerPoint, Excel, and Outlook to create and format documents, present data, deliver presentations and communicate.

WORK EXPERIENCE

Customer Care Representative

Teleperformance Toronto, Ontario October 2022 – Present Sales Associate

Bath and Body Works Winnipeg, Manitoba October 2022 – January 2023 Election Officer

Winnipeg Election Office Winnipeg, Manitoba October 2022 Social Media Intern

Nava Fusion Lagos, Nigeria June 2021 – September 2021 Communications Intern

The Addit Force Lagos, Nigeria April 2021 – June 2021 Social Media Intern

Dinma Health Lagos, Nigeria December 2020 – January 2021 Customer Service & Administrative Representative

Roffydee Fabrics Lagos, Nigeria September 2016 – December 2020 Rofiat Ayeola Winnipeg, MB Cell: 431-***-**** E-mail: ******.*.******@*****.*** Media Intern

Mumspring Lagos, Nigeria December 2018 – June 2019 VOLUNTEER EXPERIENCE

Event Coordinator 2023

Manitoba Islamic Association Winnipeg, Manitoba EDUCATION

Post-degree Diploma: Public Relations, Marketing and Strategic Communications 2022

The University of Winnipeg Winnipeg, MB

Certificate: Management 2022

The University of Winnipeg Winnipeg, MB

Bachelor of Science: Zoology 2019

Lagos State University Lagos, Nigeria

CERTIFICATIONS

Increase SEO Traffic with WordPress 2022

Use Canva to Design Digital Course Collateral 2022 Indigenous Insights 2022

Google Tag Manager Fundamentals 2022

Google Analytics for Beginners 2022

Google Ads Search Certification 2022

Contact this candidate