Management Specialist Service

GUADALUPE PIÑON

*** ***** ** ***#**** * El Paso, Texas 79928 * 915-***-**** * ******@*****.***

PROFESSIONAL EXPERIENCE

AMAZON

Jan 2021- May 2023

El Paso, Texas

Associate – Tier 1/Tier 7 Jan 2021 – 2 May 2023

Operations – Vendor Returns (7 Jan 2021-10 Feb 2023); Human Resources (10 Feb – 02 May 2023) HR Partner/ESL

AMAZON

Sept 2019-May 2021

Salt Lake City

Associate – Tier 1 Sept 2019 – May 2021

Operations-Picking/Packing/Vendor Returns & COVID-19 Task Force Team

EURIODIOMAS ENGLISH INSTITUTE April 2014 – April 2019

LIMA, PERU

Corporate - English Instructor

•Taught English evening classes to Adult Professionals as well as University and High School Students.

•English classes taught at Camacho Branch: Basic Starter, Intermediate, Advanced

•Special classes (called PACKS – 1 to 1 student instruction) taught at: Euroidiomas branch institute, residences, and student’s working office (mining offices)

*Recruited into Euroidiomas Corporation and taught Corporation CEO’s, VP’s, Section directors.

RETIRED - SABBATICAL LEAVE 2012 – 2014

Lima, PERU

•Personal Investigative research on the cultural environment and history of the geographic landscape of Peru.

•Peru is rich on cultural history and had a strong desire to learn more of

•Peru is rich in minerals and resources from the Amazonia jungles, the mountains, and coastline.

GOVERNMENT OF THE UNITED STATES OF AMERICA

US Veteran Locally Hired (Short contract)

U.S. EMBASSY, Lima Peru 2011 - 2012

NIV Consular Clerk and Cashier

• Knowledge of immigration laws, regulations and local procedures under pressure situations.

U.S. EMBASSY, (US Dept of State) Gaborone, Botswana 2008-2010

US Foreign Service Specialist

Information Management Specialist

• Program Manager information management including Communications Security (COMSEC), communication systems classified, free email, telephone equipment and insurance fax (STE), cryptographic systems, modems, MUX operations, INMARSAT, Network (E-Net), Electric Terminal Replacement for Telecommunications (TERP).

• Trained technician for satellite / global communications.

EDUCATION AND TRAINING

•University of Texas at El Paso Texas Tech – Communications

•Trained Relationship Customer Service and Communication courses - U.S. Embassy Tbilisi, Republic of Georgia.

•U.S. Foreign Service Institute (FSI), Alexandria, VA – While in the employment with U.S. State Department,

•Plan in continuing my education taking night school classes in the areas of my employment

SKILLS AND CERTIFICATIONS

•Software: Microsoft Office (Word, Excel, PowerPoint, Outlook)

•Creative problem solver (think outside of the box) fast learner, team oriented

•Results-driven work ethic and great time management and multitasking skills

•Excellent writing, proofreading, project management, and organizational skills

•Relationship-building, community engagement, and public speaking

•CompTIA: A Plus certified, CompTIA Network Plus certified; Microsoft Windows XP Admin certified, Microsoft Office 2010: Word, Excel, and PowerPoint expert.

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