Operations Manager Office Receptionist
Resume:
MARIA TCHERNOVA
Operations Manager
Needham, MA *2494
**********@*****.*** linkedin.com/in/mariatchernova
FUNCTIONAL SUMMARY:
●Business Operations Manager with over 15 years of relevant experience across a variety of industries specializing in Startups.
●Personnel Management.
●Skills: Google Calendar, Windows, Microsoft Office, Excel, PowerPoint, and Outlook; Peachtree; Beanworks; Lexis-Nexus; Internet research skills; WebEx; Zoom; Teams; Timeline; Expensify; Smartsheets; Concur; Bills.com; HiBob; Prendio; Paylocity; E-Verify; Motivosity; Greenhouse.
●HR and Event Management.
●Accounting and finance knowledge (A/P and A/R); Budget Planning; Invoice Tracking; Work Orders.
●Ability to work well with all levels of internal higher management and staff, as well as outside clients and vendors.
●A hands-on team player who brings enthusiasm, a sense of humor, openness, and a strong work ethic.
●Entrepreneurial spirit, love creatively solving problems and navigating obstacles.
●Strong written and oral communication skills, flexible, and adaptive.
●Ruthlessly organized with the ability to bring a detail-oriented approach to project management and big picture strategy.
●Fluent in Russian.
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EMPLOYMENT:
GentiBio, Cambridge, MA 2020 - 2022
Business Operations Manager
●Involved in construction/building/furnishing new office and lab facility.
●Managed 3 directs of the administrative team.
●Supervised the admins on: preparations for BOD meetings including arrangements for hotels, travel, meals, cars, etc.
●Created POs for multiple department purchases, including consultant fees.
●In charge of presenting on company wide monthly Forum meetings.
●Organized company wide Brunch & Learn meetings
●Leading weekly team meetings.
●Participate and assist in any business meetings as requested by the CEO.
●HR: Established office policies and procedures for smooth operations, employee efficiency and a positive work environment. Found best fit Health and Dental insurance with multiple providers. Created employee book.
●HR: Brought companies for Executives and Managers trainings.
●HR: In charge of the hiring and onboarding/offboarding process.
●Addressed employee queries regarding office management issues.
●Acted as key contact to facility managers.
●Managed outsourced IT provider.
●Supervised coordination of all corporate events.
●Responsible for corporate charity organization.
SOJOURNIX INC, Waltham, MA 2019 - 2020
Operations Manager
●Managed the day to day operations in newly established headquarters.
●Organized in-house and off-site meetings. Responsibilities include handling logistics, materials, correspondence with attendees and coordination of overall meeting/event.
●Responsible for travel arrangements for executive team and occasional support for other members of management team, Including meeting itineraries, flights, conference registrations, confirmations, hotel accommodations and transportation needs.
●Managed complex schedules and calendars.
●Acted as key contact while executives are traveling and/or out of office.
●Responsible for reparations for BoD meetings including arrangements for hotels, travel, meals, cars, etc. Materials to be prepared for meetings. Coordinated with IT that all equipment is ready for meeting. Managed logistics for Board dinners.
●Handled administrative duties as needed.
●Established office policies and procedures for smooth operations, employee efficiency and a positive work environment.
●Involved in the hiring and onboarding process.
●Addressed employee queries regarding office management issues.
●Act as key contact to facility and operations vendors.
●Managed outsourced IT provider.
●Coordinated corporate events.
●Responsible for corporate charity organization.
●Created POs for multiple department purchases, including consultant fees
●Prepared expense reports for C-suite associates.
CASEBIA THERAPEUTICS, Cambridge, MA 2018 – 2019
Operations Manager
●Provided support for CEO, CMO, COO, Head of Regulatory Affairs, and other VP and C-level executives.
●Managed and maintained an extremely busy schedules/Outlook calendars, making last-minute adjustments when required, including booking and rescheduling multiple meetings across multiple time zones.
●Prioritized meeting schedule based on understanding of the CMO’s, COO’s, and other priorities.
●Coordinated complex travel and transportation arrangements for domestic and international travel, creating detailed itineraries, including hotel reservations, conference preparations, and entertainment and car services.
●Implemented timelines for the project management team.
●Proof-read contracts for the Head of Regulatory Affairs.
●Took minutes at Ophthalmology meetings.
●Effectively managed deadlines and workload priorities.
●Prepared and submitted expense reports for C-suite according to company policies.
●Charity committee board member and event organizer.
●RightFind science journal library administrator.
●Created POs for multiple department purchases, including consultant fees.
ACRONIS, Burlington, MA 2014– 2018
Director of Front Office Operations
●Provided support for CEO, COS, CRO, and other C-level executives.
●Supervised office receptionist.
●Managed and maintained extremely busy schedules/Outlook calendars, making last-minute adjustments when required, including booking and rescheduling multiple meetings across multiple time zones.
●Prioritized meeting schedules based on understanding of the CEO’s priorities.
●Coordinated complex travel arrangements for domestic and international travel, creating detailed itineraries, including hotel reservations, visas, conference preparations and entertainment, private jets, helicopters, and car services.
●Scheduled and organized Board meetings in different countries.
●Collaborated and communicated with board members and senior executives on a daily basis to organize and coordinate meetings.
●Effectively managed deadlines and workload priorities.
●Prepared and submitted expense reports for all according company policies.
●Applied and processed visa applications.
●Provided personal support for CEO and CEO’s family.
EDUCATION:
Bachelor of Science in Business Administration, Mount Ida College, Newton, MA
Certified Public Notary
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