Sheree P. Farrell
Tarpon Springs, FL 34689
OBJECTIVE
To obtain a position with an organization where I can offer my extensive strategic management experience and training in regulatory and safety compliance, environmental sustainability, and account management of multitude of employees, to improve business operations. WORK HISTORY
Saint Louis University, St. Louis, Missouri 2013 to 2020 Custodial Assistant Director 2016 to 2020
Managed over thirty custodial staff and directly supervised custodial services supervisors and assistant supervisors.
Prepared standard operating procedures and job descriptions for all positions in custodial services department and implemented appropriate training and evaluations on all employees.
Devised inspection program to be used as a specific measurement tool.
Created tier level incentive program designed to encourage consistent accuracy and efficiency in the cleaning process.
Managed the South Medical Campus with all employees and supervisors. I also managed the North Campus when my pier was out, which included another thirty-two employees and ten supervisors. Custodial Services Supervisor 2013 to 2016
Managed over twenty custodial staff and directly supervised and evaluated custodial services assistant supervisors.
Prepared standard operating procedures and job descriptions for all positions in custodial services department and implemented appropriate training.
Devised inspection program to be used as a specific measurement tool.
Created tier level incentive program designed to encourage consistent accuracy and efficiency in the cleaning process.
Interpreted union contract and coordinated university response to custodial member grievances.
Coordinated with the purchasing department to procure materials and services; monitored purchases within budgetary constraints.
Reviewed maintenance requirements and project proposals; monitored results of projects and programs; oversaw contractors’ performance and monitored work scheduled to ensure timely completion.
Monitored and reviewed policies and procedures and productivity standards for staff; took action to amend, correct or improve performance.
Generated and maintained an internal work order system (FAMIS).
Coordinated custodial activities and developed relationships with all departments University-wide and actively communicated with faculty, staff, department management teams, and executives.
Conducted facility quality assurance walk-throughs with department heads and supervisors. Guiney Home Delivery 2012 to 2013
Account Manager
Managed two divisions of Guiney Home Delivery.
Hired, trained, and conducted orientation for appropriate staff.
Developed procedures on proper handling and delivery of consumer products.
Purchased equipment and supplies within budget requirements.
Ensured excellent customer service.
Managed all contractors and their teams.
Scheduled routes, and managed billing.
Developed and implemented accident reporting system for all personal injuries, product recalls, equipment failures, property damage, and security incidents.
Created spreadsheets for managing routes, billing and accident reporting.
Followed-up on all deliveries to ensure customer satisfaction. Joseph C. Sansone Company 2011 to 2012
Inside Sales Manager
Prospects, identifies and develops sales leads by region for tax abatements and tax appellate procedures.
Met with customers to discuss contracts, property descriptions and the appeal process.
Conduct customer assessments and provide comparisons for appeals. EDUCATION
High School Diploma – General Studies
Terre Haute South Vigo - 1974
REFERENCES AVAILABLE UPON REQUEST