DAIVA SUMSKITE
********@*****.*** 443-***-**** Aventura, FL 33180
PROFESSIONAL
SUMMARY
Industrious Assistant Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.
SKILLS Decision Making
Problem Solving
Team-building
Research & Market Analysis
Ability to Multitask
Communication Leadership
Housing Regulations/Code
Compliance
Effective Time Management
Customer Service
Microsoft Office: PowerPoint,
Excel, Word
TOPS Software
Keyscan Aurora Control
Software
Customer Service/Client
Satisfaction
Budgeting/Forecasting/Reportin
g
Mediation/Contract
Negotiations
Effective Conflict Resolution
Terms Explanation and
Enforcement
Creative and Adaptable
WORK HISTORY Assistant Property Manager Turnberry on the Green Aventura, FL 03/2020 - CURRENT
Provide administrative support to ensure efficient operation of the office
Support managers and employees through a variety of tasks related to organization and communication
Responsible for confidential and time-sensitive material
Communicate with Property Manager Assistant to ensure all the duties are completed accurately, delivered in high quality, and on time
Direct and lead the duties of other employees who work in the Association
Compile maintenance and repair requests for submission and reached out to local contractors for bid proposals
Provide general support to residents and visitors, report the property's financial status, occupancy, and expiring leases to property owners
Inspect properties together with common area, and arrange for repairs, if required
Manage disputes with service providers where appropriate
Investigate and resolve property complaints and rental violations Fragrance Sales Associate Macy's
Aventura, FL 09/2014 - 03/2020
Built rapport with customers and assessed needs to make product recommendations and upsell.
Handled in-store purchase payment processing with cash and credit cards.
Displayed merchandise by arranging in appealing ways to boost sales. Sales Manager Boardwalk Outlet
Ocean City, MD 04/2012 - 04/2014
Handled customer relations issues, enabling quick resolution and client satisfaction
Improved sales processes to streamline customer acquisition and onboarding strategies
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
Monitored metrics and marketing investments to assess performance and implement continuous improvements
Restaurant Manager Flavors of Italy
Ocean City, MD 04/2002 - 04/2012
Carefully interviewed, selected, trained and supervised staff
Verified accurate records and sufficient supplies by conducting inventories of food, beverages, glassware and other materials
Orchestrated positive customer experiences by overseeing every area of operation
Prepared and presented staffing sales reports and kept statistical and financial records
EDUCATION Broward College, Fort Lauderdale, FL 03/2016 Associate of Science: Criminal Justice
Riga State Technical College, Riga, Latvia 06/2001 Bachelor of Arts: Business Administration/Accounting LICENSES Community Association Manager, (License #CAM55014) 01/2021 LANGUAGES English:
Russian: