TARA CARTER
*** ****** **, *******, ** *****
757-***-**** ****************@*****.***
EDUCATION
Hampton University, Hampton, VA
Paraeducator Certificate, May 2002
Thomas Nelson Community College, Hampton, VA
Business Management, Attended Sep 2010 – Jun 2013
EXPERIENCE
Forever 21, Hampton, VA Jul 2020 – Sep 2021
Assistant Manager
● Oversaw new hires and recruiting, coaching and training new associates, payroll, scheduling, implementing training courses, and other administrative duties
● Assisted the leadership team with floor set planning, processing shipment, register audits, and loss prevention
● Delivered operation and visual execution by floor set planning
● Drove top line sales and managed controllable distribution with sales promotion and credit cards New York & Company, Hampton, VA Jan 2020 – Jul 2020 Sales Associate
● Provided excellent customer service by greeting customers and tending to their needs
● Operated cash registers using proper cash handling procedures
● Supported the team with achieving established goals Pier 1 Imports, Hampton, VA Jul 2014 – Nov 2018
Assistant Store Manager
● Oversaw payroll, developing floor plan and executing transitions, opening and closing procedures, and coaching and developing associates
● Droves sales and profitability by taking the lead on opening credit cards and consistently analyzing sales focus
● Delivered an exceptional customer experience
Stay-at-Home Mom, Hampton, VA Mar 2005 – Jul 2014
Self-employed
The Faneuil Group, Newport News, VA Aug 2003 – Mar 2005 Toll Billing Agent
● Provided customers with superior customer service
● Assisted thirteen individuals with coaching and development as team leader
● Provided quality floor support
Smithfield Medical Center, Smithfield, VA Mar 2003 – Aug 2003 File Clerk
● Managed and located files
● Scheduled appointments
● Data entry
Energy Saving Exteriors, Chesapeake, VA Sep 2001 – Mar 2002 Appointment Setter
● Contacted clients to set appointments for home improvements
● Data entry
MCI, Hampton, VA Sep 1998 – May 2001
Telesales
● Informed customers of available service plans and options
● Maintained highest productivity quotas