Facilities Manager

Xavier L. Williams, FMA, CEFM

** ****** *****, ******** ****, NJ 08823 Primary # 732-***-**** *****************@*****.***

SUMMARY: Customer service oriented and safety conscious who retains a broad scope of experience within the facilities industry. Assess areas that lack inefficiency and seek effective solutions. Believes in customer loyalty, responsiveness, communication and transparency, which ultimately contributes to an organization’s success.

PROFESSIONAL EXPERIENCE

Company: TerraCycle US LCC November 29, 2021 – Present

Position Held: Facilities Manager Trenton, NJ

Responsibilities: To lead the Facilities Management team in completion of multiple functions of building operations and maintenance for TerraCycle’s portfolio including a 40,000 SF building.

DUTIES AND RESPONSIBILITIES:

Oversees and/or coordinates maintenance/repair work assignments performed by in-house staff, vendors and contractors performing building maintenance, landscaping, and janitorial work.

Responds to management staff inquires and complaints. Ensures timely and quality service delivery to employees. Tracks all work orders to ensure employee satisfaction and a safe and welcoming work environment.

Performs facilities inspections and prepares reports. Manages vendor relationships and trains vendors on work order and billing procedures.

Assist and provide the Hungary-based I.T. team with new computer set ups and configurations, hardware installations, information sharing and trouble-shooting.

Coordinate special events in support of management. Provide support for meetings and conference room reservations as needed and directed.

Provide general overall facility management services including continuous monitoring of office/facility.

Uses PC and/or PDA for work order system, email, process and procedure training and any other duties that may be assigned.

Assists HR and IT in the onboarding process by setting up company supplied laptops, Key cards, and landline phones.

Manages Pest control, snow removal, site safety, site security and site utilities to maintain accessible and safe work environment for all staff members.

SUPERVISORY RESPONSIBILITIES: Will have three direct reports that perform maintenance, custodial duties and handle small projects. Team will grow as facilities expand.

Company: Tenafly Public Schools February 3 2021 – September 14, 2021

Position Held: Supervisor of Buildings & Grounds Tenafly, NJ

Responsibilities: Led, organized, managed, and supervised all maintenance and custodial operations of six (6) schools and one (1) administration building within the school district in compliance with all applicable federal, state, and local laws and regulations, and Board of Education policies and procedures.

Duties and Responsibilities:

In conjunction with the Business Administrator, developed and implemented the multi-year Comprehensive Maintenance Plan (N.J.A.C. 6:8-4.9(a) 7) that is both corrective and preventative for the upkeep of all facilities, grounds, and the major facilities systems (HVAC, mechanical, plumbing, electrical, and structural) of the district.

Managed an efficient (Incident IQ) work order system for repairs of facilities and equipment that ensures that all maintenance and repairs are completed in a timely fashion, and provided regular work order status reports to the Business Administrator and principals of the buildings.

Recommended facility improvement and modernization to improve the systems, equipment, and facilities of the district.

Served as liaison for the school district on the Long-Range Facilities Plan and to the New Jersey School Development Authority and the Department of Education.

Recommended policies and regulations dealing with facilities.

Developed and recommended the Buildings and Grounds budget, and then administered the approved budget, completing all required documentation.

Oversaw the development of a custodial and maintenance service plans for each building that outlined the tasks of and expectations for custodial and maintenance employee, indicating a detailed daily and periodic schedule for cleaning and simple repairs of the facilities.

Establish and implement an effective summer and non-school day program of specialized cleaning and repairs.

Managed the selection process of hiring new custodial and maintenance employees, including substitutes.

Managed the selection process of hiring new staff that uses the recommendations of building level administrators for Head Custodian positions.

Recommended the continued employment, professional development, discipline, or dismissal of all custodial and maintenance personnel.

Provided a regular program of staff development to promote, cleanliness, efficiency, effective procedures, communication skills, work attitudes, and ethics.

Developed and supervised work and vacation schedules for all custodial and maintenance personnel, including substitutes.

Monitored and approved time and attendance records of all maintenance and custodial personnel, and approved all overtime using established policies and procedures.

Established and implemented a program of safety, accident prevention, and health maintenance for all employees, including safe and proper use of equipment, vehicles and materials, identification and prevention of hazards, air quality controls, Right-To-Know programs, and prevention of accidents and injuries.

Worked cooperatively with community and state agencies, including the police, fire, emergency, department of public works and health departments, to ensure that high standards of health, sanitation, and safety are maintained throughout all of the district’s facilities and grounds.

Worked cooperatively with the Director of Athletics, Health and Physical Education and Family Life, Borough Recreation Director and with principals in the preparation of playing fields and facilities for athletics and school activities.

Provided and monitored a system of regular building, equipment, and grounds inspections to meet all federal, state and local requirements, including the annual Department of Education Checklist, submitting all reports in a timely fashion.

Conducted regular inspections of all school facilities, security related systems, grounds, and equipment to ensure that high standards for cleanliness, attractiveness and safety are maintained. Recommend to the Business Administrator and/or principal if any improvements needed.

Maintained current drawings and engineering records describing district facilities, equipment, and grounds.

Developed, implemented and monitored an effective grounds maintenance program, including playground equipment, to ensure that the grounds are attractive and safe.

Communicated, cooperated and collaborated regularly with the Business Administrator, principals, and appropriate staff about the needs and regulations and procedures for the effective operation of the buildings and the maintenance and custodial programs of the schools so that cooperative working relationships with building staff are encouraged and maintained.

Attended required meetings and served, as appropriate on staff committees.

Understood and communicated current developments in the repair, maintenance, and custodial areas through reading, participation in appropriate workshops or meetings, and involvement in professional organizations.

Protected confidentiality of records and information about staff, and used discretion when sharing any such information within legal confines.

Adhered to federal statutes and regulations, New Jersey school law, construction codes, State Board of Education rules and regulations, Board of Education policies and procedures, and contractual obligations.

Performed any duties and responsibilities that are within the scope of employment, as assigned by the Business Administrator, and not otherwise prohibited by law or regulation.

Company: Jones Lang LaSalle (contracted) November 6, 2017 – April 23, 2020

Position Held: Assistant Facilities Manager 1/22/2018 ExxonMobil Account – Annandale, NJ

Responsibilities: Delivered and maintained operations to the site and provided customer/client services, financial management, facility maintenance, procurement and supplier management. Developed client relationships with key representatives with a focus on supporting the client’s corporate real estate goals and objectives.

(Position eliminated due to Covid-19 pandemic.)

Position Held: Facilities Coordinator 11/6/2017 Bristol-Meyers Squibb – North Brunswick, NJ

Responsibilities: Provided support for general overall FM services, which included continuous monitoring of facility functions. Worked with facility manager who handled routine facility management operations, including GXP, GMP, procurement of supplies and services, issued purchase orders, managed bid requests and construction contracts and processed accounts payable and accounts receivable data.

Company: Skookum Contract Services (contracted) May 29, 2017 – August 29, 2017

Position Held: Operations Manager (Temporary) Boeing Helicopter – Ridley Park, PA

Responsibilities: Responsible for monitoring and supervising newly acquired facilities maintenance operation: including HVAC, general maintenance, janitorial, grounds maintenance, vehicle/forklift repairs and organizational activities. Scheduled meetings with staff to set desired goals and objectives.

Company: Temco Facility Services, Inc. (contracted) August 19, 2013 - July 18, 2016

Position Held: Supervisor 3/2016 Board of Education – South Plainfield, NJ

Responsibilities: Maintained a professional & positive business rapport in conjunction with supervising the day-to-day buildings and grounds operations of seven (7) schools within the South Plainfield Public Schools District in order to ensure that all services met approved quality standards.

Position Held: Project Manager / Director of Facilities 6/2014 Board of Education – Highland Park, NJ

Responsibilities: Appointed as Director of Facilities to develop, maintain and foster a professional relationship with the Highland Park, New Jersey School District while managing the day-to-day buildings and grounds operations of four (4) schools within the Highland Park School District.

Position Held: Territory Manager 1/2014 1 Madison Street, East Rutherford, NJ

Responsibilities: Provided ongoing management and support of custodial and maintenance operations for multiple educational/public-school accounts located throughout Northern & Southern, NJ; Alpine, Branchburg, Emerson, Haddonfield, Harrington Park, Highland Park, Leonia, Long Hill-Gillette, Mahwah, Marlboro, Seton Hall Law School, Seton Hall University, Readington, South Orange-Maplewood and Woodcliff Lake.

Position Held: Area Director – Commercial Accounts 11/2013 417 5th Avenue, New York, NY 10016

Responsibilities: Previously assigned to provide management and support for a multitude of custodial and maintenance commercial accounts based throughout New York City.

Position Held: Project Manager (Temporary) 9/2013 Board of Education – Highland Park, NJ

Responsibilities: Temporarily tasked with developing, maintaining and fostering a professional relationship with the Highland Park, New Jersey School District while temporarily managing the day-to-day buildings and grounds operations of four (4) schools within the Highland Park School District.

Position Held: Project Manager (contracted) May 2010 – January 2012

Company: Pritchard Industries, Inc. Board of Education - Delran, NJ

Responsibilities: Maintained a professional & positive business rapport in the capacity of providing leadership for the day-to-day janitorial operations of four (4) schools within the Delran Township School District in order to ensure that all services met approved quality standards.

Company: Grubb & Ellis Management Services (contracted) April 2002 – April 2009

Position Held: Facilities Coordinator 8/2008 Aetna Account – Princeton, NJ

Responsibilities: Provided ongoing support of databases, spreadsheets, routing systems, logistical information and other technology tools for the Grubb & Ellis Management Services group (GEMS) worldwide.

Position Held: Facilities Coordinator 4/2002 - 9/2008 Aetna Account – Cranbury, NJ

Responsibilities: Assisted the off-site Facility Manager with the day-to-day operational management of all aspects of the 494,000 sq ft Cranbury facility (Aetna Life Insurance) and staff to assure maintenance of approved quality standards.

TECHNICAL SKILLS

Microsoft Windows Systems: Outlook, Word, Excel, PowerPoint, Access

Maximo 7.1 (CMMS Database)

Schooldude (Maintenance Management Software)

Incident IQ (Maintenance Work Order System)

SKILLSET

• Effective listener & communicator • Provides leadership and interpersonal skills

• Safety Conscious • Analytical

• Detail Oriented

CERTIFICATIONS/EDUCATION

Black Seal – Low Pressure Boiler Operator (September 2010)

Certified by the State of New Jersey

Department of Labor and Workforce Development

Labor Standards and Safety Enforcement

Certified Facilities Management Administrator (FMA – September 2014: Certified by BOMI International)

Independent Institute for Property and Facility Management Education

Certified Educational Facilities Manager (CEFM – May 2016: Certified by Rutgers University)

State of New Jersey Department of Education

New Jersey Educational Facility Management Program (May 2015: Certified by Rutgers University)

New Jersey School Buildings and Grounds Association

Integrated Pest Management (IPM- September 2021)

DeVry University – North Brunswick, NJ (September 2017 - Present)

Bachelors in Business Administration – Project Management

Anticipated Graduation – TBD

References available upon request

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