Katie Fouse

443-***-****

adxac4@r.postjobfree.com

OBJECTIVE

Pursues opportunities to build connections, Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS

● Microsoft Excel and Microsoft Teams

● Organization & Prioritization

● Scheduling & Calendars

● Time Management

● Have excellent communication skills, both oral and written

● Customer service experience

● De-escalate situations involving dissatisfied customers, offering patient assistance and support

● Ability to prioritize and problem solve

● Ability to learn and apply knowledge of new programs quickly

● Maintain and build a positive working relationship within a cross functional, collaborate team environment

● Builds and maintains strong customer relationships via phone, email by responding to customer needs with speed, accuracy and professionalism.

● Inputs data, and follows up to ensure deadlines and expectations are met.

● Detailed oriented

EXPERIENCE

Decorus Landscape, Fallston, MD - Administrative Assistant January 2023 - PRESENT

● Answer phones

● Organize and schedule appointments

● Plan meetings and take detailed minutes.

● Write and distribute email, correspondence memos, letters, faxes and forms.

● Assist in the preparation of regularly scheduled reports.

● Develop and maintain a filing system.

● Log hours for Payroll

Direct Mortgage Loans, Bel Air, MD - Loan Coordinator March 2022 -Nov 2022

● Explained different types of loans pertaining to client situation

● Follow up on new loan leads ASAP

● Document all new loan leads in Google spreadsheet, track progress accordingly

● Worked with underwriters to fix application problems and resolve issues.

● Reviewed loan files and updated to match current standards.

● Oversaw scheduling of timely loan closing to satisfy home builder and

● borrower needs.

● Monitored pipelines to track and log status of loans. Galleria Dental, Lutherville MD - Lead Assistant

July 2020 - March 2022

● Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for

● Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

● Managed the Dental Assistants, and helped with the front office.

● Documented patient dental health information, medical history and vital signs for future reference.

● Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.

● Document and maintain patient information and health background.

● Booked patient appointments and managed treatment details using registration software.

● Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.

● Processing payments, establishing payment plans, adding/billing insurance information, and maintenance of patient accounts. David Mergerian, Bel air MD - Dental Assistant

August 2018 - July 2020

● Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

● Documented patient dental health information, medical history and vital signs for future reference.

● Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.

● Document and maintain patient information and health background.

● Booked patient appointments and managed treatment details using ● registration software.

● Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.

EDUCATION

Red Lion Christian, Red Lion Pa - HS

Graduated 2010

York Technical Institute, York Pa- Dental

Graduated 201

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