Administrative Assistant Loan Coordinator
Resume:
Katie Fouse
*************@*****.***
OBJECTIVE
Pursues opportunities to build connections, Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS
● Microsoft Excel and Microsoft Teams
● Organization & Prioritization
● Scheduling & Calendars
● Time Management
● Have excellent communication skills, both oral and written
● Customer service experience
● De-escalate situations involving dissatisfied customers, offering patient assistance and support
● Ability to prioritize and problem solve
● Ability to learn and apply knowledge of new programs quickly
● Maintain and build a positive working relationship within a cross functional, collaborate team environment
● Builds and maintains strong customer relationships via phone, email by responding to customer needs with speed, accuracy and professionalism.
● Inputs data, and follows up to ensure deadlines and expectations are met.
● Detailed oriented
EXPERIENCE
Decorus Landscape, Fallston, MD - Administrative Assistant January 2023 - PRESENT
● Answer phones
● Organize and schedule appointments
● Plan meetings and take detailed minutes.
● Write and distribute email, correspondence memos, letters, faxes and forms.
● Assist in the preparation of regularly scheduled reports.
● Develop and maintain a filing system.
● Log hours for Payroll
Direct Mortgage Loans, Bel Air, MD - Loan Coordinator March 2022 -Nov 2022
● Explained different types of loans pertaining to client situation
● Follow up on new loan leads ASAP
● Document all new loan leads in Google spreadsheet, track progress accordingly
● Worked with underwriters to fix application problems and resolve issues.
● Reviewed loan files and updated to match current standards.
● Oversaw scheduling of timely loan closing to satisfy home builder and
● borrower needs.
● Monitored pipelines to track and log status of loans. Galleria Dental, Lutherville MD - Lead Assistant
July 2020 - March 2022
● Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for
● Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
● Managed the Dental Assistants, and helped with the front office.
● Documented patient dental health information, medical history and vital signs for future reference.
● Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
● Document and maintain patient information and health background.
● Booked patient appointments and managed treatment details using registration software.
● Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
● Processing payments, establishing payment plans, adding/billing insurance information, and maintenance of patient accounts. David Mergerian, Bel air MD - Dental Assistant
August 2018 - July 2020
● Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
● Documented patient dental health information, medical history and vital signs for future reference.
● Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
● Document and maintain patient information and health background.
● Booked patient appointments and managed treatment details using ● registration software.
● Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
EDUCATION
Red Lion Christian, Red Lion Pa - HS
Graduated 2010
York Technical Institute, York Pa- Dental
Graduated 201
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