Warehouse Receiver Material

LEE WORLEY

Valrico, FL ***** 402-***-**** ***********@*****.***

Professional Summary

Dedicated Sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking Executive Sales position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Manager with over 25 years of experience in Sales roles . Excellent reputation for resolving problems and improving customer satisfaction. Enterprising Shipping Manager dedicated to keeping department operations smooth and reliable. Knowledgeable about program limitations and procedures. Proven skills in pulling, inspecting and packaging items for shipment to domestic and international destinations. Successful at operating equipment, maintaining safety and promoting good relations with clients. Adept at applying exceptional communication, organizational and analytical skills to managing routine shipping operations and solving complex problems independently. Diplomatic and respectful with productive and dependable nature. Diligent and Knowledgeable promotes warehouse functions to meet production goals and customer needs. Polished in managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Detail-oriented and driven Shipping professional offering exceptional leadership, planning and training abilities. Manages documentation, updates computer records and processes payments. Positive and motivational with proactive and resourceful approach to challenges. Skilled Receiving Manager with good training, problem-solving and planning abilities. Ready to bring 25+ years of related experience to a challenging new role. Hands-on style and proactive mindset. Dedicated distribution team leader with a safety-driven approach and understanding of retail sales needs. Adept at using handheld computers to keep track of item movements. Results-driven Inventory Manager with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 20+ years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands. Reliable Inventory Manager bringing expertise in receiving, storage and document management. Natural leader, communicator and problem-solver experienced in completing audits and submitting reports. Focused on keeping inventory current and at optimal levels. Skills

Inventory Control Processes Route Optimization

Critical Thinking

Sales Goals

Management Consultation

Professional Relationships

Creative Solution Development

Customer Relationship Management

Customer Service and Assistance

Employee Interviewing

Performance Goals

Client Relations

Coaching and Development

Project Requirements

Worker Supervision

Receiving Oversight

Warehouse Inspections

Workforce Management

Materials Monitoring

Warehouse Organization

Shrinkage Control

Employee Performance Evaluations

Client Base Retention

Strategic Decision-Making

Inventory Audits

Route Sales

Customer Care

Distribution and Warehousing

Closing Procedures

Daily Operations Management

Defective Product Removal and Disposal

Incoming Shipments Review

Safety Policies and Procedures

Outgoing Shipments Oversight

Continuous Improvement Projects

Supply Chain Coordination

Product Management

Fleet Dispatching

Route Navigation Software

Inventory Reconciliation

Corrective Actions

Development Management

Work History

Branch Manager Trainee 06/2022 to Current

Hydrologic Plumbing – Brandon, FL

Operated cash register to accurately complete customer financial transactions. Prepared and implemented effective calendar for product line on monthly basis and managed all promotions.

Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.

Performed daily department re-merchandising, price markdowns, and merchandise transfers. Ticketed, arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.

Trained, coached and motivated 5-team members to achieve personal productivity and company goals and objectives.

Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.

Organized sale events and created eye-catching product displays to attract customers. Engaged with approximately 30-50 customers per day by answering questions about services and products offered.

Maintained friendly and professional customer interactions. Assessed employee performance and developed improvement plans. Met deadlines by proactively managing individual and team tasks and streamlining processes. Engaged employees in business processes with positive motivational techniques. Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.

Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.

Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Gathered and reviewed customer feedback to improve operations. Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.

Protected company assets with strategic risk management approaches. Uncovered and resolved strategic and tactical issues impacting sales management and business operations.

Counter Sales 06/2022 to Current

Hydrologic Plumbing – Brandon, FL

Restocked, rotated and visually merchandised products for maximum sales. Achieved personal sales goals with great upselling and cross-selling abilities. Managed rentals and returns processes for diverse customers. Maintained clean, organized and professional counter space with continuous upkeep. Listened to customer needs and desires to identify and recommend optimal products. Stocked merchandise, clearly labeling items, and arranging according to size or color. Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Answered customer questions about products and services, helped locate merchandise and promoted key items.

Greeted customers, helped locate merchandise and suggested suitable options. Welcomed customers and offered immediate assistance in line with business policies. Answered telephone calls to offer information and promote business products. Finalized sales by completing payments and required paperwork. Shipping and Receiving Manager 06/2022 to Current

Hydrologic Plumbing – Brandon, FL

Pulled, verified and packaged items for shipment.

Organized storage areas to optimize materials movements and minimize labor hours. Prepared shipping documents and invoices, processed payments and fielded client questions. Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.

Conducted counts and audits of inventories to identify and resolve discrepancies in records. Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Divided and categorized cargo received and redirected shipments in response to customer requests.

Lead team of 25 employees packaging, palletizing and shipping up to 1000+boxes per day. Operated forklifts, lift trucks and hand trucks to move items around warehouse. Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.

Warehouse Receiver 06/2022 to Current

Hydrologic Plumbing – Brandon, FL

Unloaded pallets and deliveries and organized products in warehouse. Compared shipping orders and invoices against contents received to verify accuracy. Organized storage areas to optimize materials movements and minimize labor hours. Coordinated warehouse organization scheme and product placements. Route Operations Manager 10/2021 to 02/2022

Little Debbie Snacks – Tampa, FL

Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.

Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.

Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.

Monitored daily operations and routes to resolve issues and drive operational effectiveness. Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.

Visited customers and customer sites to evaluate and resolve safety issues. Handled day-to-day shipping and receiving overseeing more than 50 packages per day. Divided and categorized cargo received and redirected shipments in response to customer requests.

Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Operated hand-held inventory control device and calculator to perform accurate orders by location and package sell through .

District Sales Manager 11/2019 to 10/2021

Coca-Cola Beverages Florida – Lakeland, FL

Coached 8 sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.

Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.

Attracted new clientele and developed customer relationships by hosting product-focused events.

Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.

Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.

Tracked weekly sales to develop detailed reports for senior leadership. Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses.

Aligned database systems with district goals by automating processes and eliminating preventable errors.

Built new business avenues by applying direct sales and channel-based strategies. Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Rectified billing issues quickly to maintain client satisfaction. District Manager 08/2018 to 11/2019

Chesterman Coca-Cola – Omaha, NE

Built positive and productive relationships with store and field leadership. Supervised 100 locations to enforce high-quality standards of operation. Met deadlines by proactively managing individual and team tasks and streamlining processes. Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.

Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.

Improved operational standards, personnel moves, and merchandising strategies. Hired and led 8 managers and supervisors for Beverage organization. Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Held weekly meetings with Account Managers to identify techniques to overcome sales obstacles.

Modeled best practices for sales and customer service. Optimized in-store merchandising, brand presentation and inventory availability and focus. Led targeted training programs to educate staff on product benefits and service capabilities. Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.

Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs.

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Drove sales for 100 stores in district, generating $3+million in annual volume. Managed and motivated sales team to increase revenue 8% in Year over Year . Met sales targets 8% with motivational approaches focused on continuous improvement and strategic goal attainment.

Attracted new clientele and developed customer relationships by hosting product-focused events.

Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.

Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets. Produced reports outlining financial data to assist management with making strategic plans and operational decisions.

Negotiated long-term contract renewals with sales affiliates and franchise owners. Reset Lead 11/2017 to 08/2018

Chesterman Coca-Cola – Omaha, NE

Changed shelves, racks and displays to meet new schematic designs. Reset specific store departments or entire stores and fully set up new stores according to planograms.

Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.

Built fixtures according to plan to effectively display new store merchandise. Moved merchandise from back storage to front end to maximize productivity. Monitored and replenished display inventory and restructured according to available stock. Managed aesthetically pleasing displays to showcase company products and increase sales. Enhanced overall store appearance by applying careful consideration to product and display locations.

Created visual marketing and styled window displays. Organized store merchandise racks by size, style and color. Promoted seasonal products and trends to move stock and prepare for incoming inventory. Arranged consistent shelves, bins and racks at Several locations by following established planograms.

Developed merchandising strategy to efficiently move overstock. Supervised team of up to 8 merchandising employees and monitored adherence to company standards.

Restructured company merchandising standards to increase customer traffic and product exposure.

Completed stock orders and managed inventory levels. Traveled to market, visited vendors and assisted buyers with merchandise selection. Warehouse Supervisor 08/2016 to 11/2017

Chesterman Coca-Cola – Omaha, NE

Supervised 30+ inbound shipments daily, receiving, distribution, and workplace safety. Supervised warehouse operations by managing employees during shifts. Completed daily operations on time and maintained high standards of accuracy. Monitored employee performance and offered mentoring and leadership to improve any deficiencies.

Operated warehouse material handling equipment correctly to move loads. Maintained high levels of accuracy in daily operations. Oversaw daily operations and shipping and handling processes. Supervised shipping and handling operations.

Oversaw inventory control levels and verified compliance with storage and organization processes.

Used warehouse management software to reconcile daily inventory. Kept detailed records of inventories and merchandise inventory transactions. Recorded information, shortages and discrepancies to keep records current and accurate. Promoted diligence and culture of safety for drivers and warehouse operations. Managed merchandise inventory transactions.

Performed troubleshooting to resolve issues with equipment, devices and products. Revised and developed procedures to reduce risk and achieve compliance. Monitored adherence to safety protocols and company policies by staying attentive to details.

Adhered to industry best practices for warehousing, material handling and documentation. Supervised shipping and receiving, distribution, and workplace safety. Developed internal and external communication channels to keep abreast of trucking industry changes.

Maintained clean and safe assets and fleet work environments. Implemented business plans to improve overall fleet performance. Worked closely with personnel, customers and contractors to resolve problems. Motivated workers to exceptional performance through implementation of new strategies. Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.

Recommended measures to improve production methods, equipment performance and team operation and productivity.

Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.

Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness and willingness to help wherever needed. Account Sales Manager 11/2015 to 08/2016

Chesterman Cola-Cola – Omaha, NE

Built relationships with customers and community to establish long-term business growth. Achieved sales goals and service targets by cultivating and securing new customer relationships.

Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Collaborated with upper management to implement continuous improvements and exceed team goals.

Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.

Monitored sales team performance, analyzed sales data and reported information to area managers.

Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.

Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics. Communicated progress of monthly and quarterly initiatives to internal and external sales teams.

Implemented systems and procedures to increase sales. Identified opportunities for growth within Omaha territory and collaborated with sales teams to reach sales goal.

Prepared sales presentations for clients showing success and credibility of al 600 plus products. Maintained up-to-date knowledge of 600 plus packages and performed competitor analysis. Account Sales Manager 11/2013 to 11/2015

Coca Cola Refreshments – Grand Rapids, MN

Built relationships with customers and community to establish long-term business growth. Achieved sales goals and service targets by cultivating and securing new customer relationships.

Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Collaborated with upper management to implement continuous improvements and exceed team goals.

Managed accounts to retain existing relationships and grow share of business. Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Organized promotional events and interacted with community to increase sales volume. Created and implemented new business opportunities by utilizing strategic networking strategies.

Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.

Maintained up-to-date knowledge of competitor products and pricing in market served. Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs. Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.

Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics. Communicated progress of monthly and quarterly initiatives to internal and external sales teams.

Implemented systems and procedures to increase sales. Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Maintained up-to-date knowledge of all packages and performed competitor analysis. Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Held one-on-one meetings with managers /owners to identify selling hurdles and offered insight into best remedy.

Increased monthly gross sales by 10% growth from prior year and exceeded goals for sales, revenue and profit margins.

Route Sales Manager 04/2011 to 08/2012

Naked Juice Company – Omaha, NE

Increased company profit 50% by meeting and exceeding sales goals. Motivated and educated marketing team of on regular basis. Coached new employees on company standards.

Sold 20 plus packages to existing and new customers along assigned routes. Built relationships with customers and community to establish long-term business growth. Achieved sales goals and service targets by cultivating and securing new customer relationships.

Collaborated with upper management to implement continuous improvements and exceed team goals.

Managed accounts to retain existing relationships and grow share of business. Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

District Sales Manager 03/2009 to 03/2011

Gulf Distributing DBA Krispy Kreme Donuts – Tampa, FL Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.

Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.

Attracted new clientele and developed customer relationships by hosting product-focused events.

Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.

Boosted market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships.

Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses.

Aligned database systems with district goals by automating processes and eliminating preventable errors.

Built new business avenues by applying direct sales and channel-based strategies, bringing in more than $5,420,000 in annual sales.

Grew YOY sales 65% by consistently meeting and exceeding quotas. Surpassed business sales targets by devising, deploying and optimizing DSD sales strategies. Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Owner/Operator 04/2001 to 05/2008

Pepperidge Farm – Brandon, FL

Managed day-to-day business operations.

Consulted with customers to access needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs. Created and monitored promotional approaches to increase sales and profit levels. Reconciled daily sales, returns and financial reports. Remained up to date on current trends and attended industry trade shows and markets to view and order inventory.

Maintained up-to-date administrative records to monitor operational conditions. Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Aligned branding initiatives and sales strategies with client goals. Growing net sales to 50-80% in 2 year over prior

Education

High School Diploma 06/1989

Land O' Lakes High School - Land O' Lakes, FL

Contact this candidate