Data Entry Clerk

BRENDOLINE Y. BLACKMON

PROFILE

Results-driven and dedicated professional; specializing in management, administrative and customer services. Experienced with a proven stellar record or advancement and achievement.

SKILLS & EXPERTISE

Adaptability Organizational Skills Client Service

Communication Skills Proactive/Preventative Team Player

Sound Judgment Skilled Trouble Shooter Computer/Technical Skills

PROFESSIONAL EXPERIENCE

IRS Automated Under Reporter Department

Atlanta, GA

Tax Examining Technician 09/2012 – Present

Analyze/Research variety of tax returns, related schedules forms and other documentation for discrepancies via AUR system.

Analyze a variety of freeze codes and transactions codes, which are on the account to see what action, will be taken.

Compare payers information on tax return to see if any discrepancies.

Send out notices to taxpayer for underreported income.

Close out cases by placing certain processing code on the account, using research tools Integrated Data Retrieval System (IDRS), AMS, IAT Tool and SERP.

Write and send E-mails.

File cases in alpha/numerical order.

Report nightly accomplishment via Microsoft Excel.

Assign/Release work via AUR System.

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IRS Collection Department

Atlanta, GA

Tax Examining Technician 06/2004 – 09/2012

Responded to inquiries regarding preparation of variety tax returns, related schedules and other documentation.

Researched, analyzed and resolved account inquiries.

Advised taxpayers of enforcement actions.

Managed sensitive case problems designated requiring special case handling.

Researched/Analyzed and resolved tax processing problems using Integrated Data Retrieval System (IDRS), AMS, IAT Tool, DMI and SERP.

Adjusted taxpayer accounts.

Worked on a specialized team.

Computed penalty and interest on regular accounts and combat zone accounts, using software system DMI, abated penalty and interest on those accounts.

Installed agreements on current and delinquent accounts.

Recommended lien and/or levy action, including supporting information for release.

Wrote off tax liability on taxpayer accounts after the CSED (Collection statue Expiration Date) had expired.

Performed credit transfers on accounts.

Placed accounts on hold, kept refunds from being issued.

Placed hold on taxpayer accounts to stop notices from being issued and/or released holds so that notices would go out.

Managed/Prioritized inventory.

IRS Criminal Investigation Department

Atlanta, GA

Investigative Aide 01/2008 – 07/2009 (NTE)

Consisted of collecting, researching and analyzing information to assist in ongoing schemes.

Helped develop potential schemes related to suspicious activities.

Examined/reviewed all types of tax returns, forms, records, and supporting information related to schemes.

Identified suspicious and false returns.

Analyzed income documents received for the purpose of fraudulent refunds.

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IRS Criminal Investigation Department

Atlanta, GA

Investigative Aide 01/2008 – 07/2009 (NTE)

Researched online Internet (Accurint) to verify public record information and assets to identify subjects linked to possible schemes.

Initiated third party contacts with employers or payers for the purpose of verifying income or withholding data submitted with tax return filed with IRS.

Resolved refund inquiries, freeze codes, and stopped refunds, using Electronic Fraud Detection System (EFDS) to assist Investigative Analysts for potentially fraudulent tax returns and develop scheme referrals to field office.

IRS Data Conversion Department

Atlanta, GA

Manager 01/2003 – 06/2004

Served as leader, mentor and coach to 25 employees.

Prepared employee work schedules and coordinated requested time off as well.

Delegated work to employees and followed them up with inspections to confirm they were completed to satisfaction.

Acted quickly in utilizing seasoned troubleshooting skill to resolve daily issues.

Developed processes to improve the efficiency of service being provided.

Devised teambuilding activities and incentives to maintain healthy employee morale level at all times.

Hosted daily meetings with Department Manager to provide a platform for excellent communication, and passing along of vital information. Also to discuss the expectations for the day and plan of action for upcoming events.

Performed administrative duties keying (3081) time sheets in SETR.

Organized/Maintained employee files

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