Service Rep Customer

Stanfford Taylor

Mavis Bank, P.O.

St. Andrew

Tel: 876-***-****

***************@*****.***

May 24, 2023

Human Resource Manager

Dear Hiring Manager:

I am a skilled and enthusiastic individual with comprehensive knowledge and experience in the world of work. I am passionate about learning thus; I always cease any learning opportunity given. It is my pleasure to submit the enclosed resume for your review. Excellence under the right condition is what I strive for. With this in mind when I am employed to a company, I treat every aspect of it like it’s mine thus, doing my best. Highlights of my qualifications are that,

I am equipped with adequate experience in a few areas: I plunged into customers service, Business and management; Business Law and social psychology. Other leadership courses such as leadership and follow-ship, and diploma in supervisor. I am adept with the language of business English. I am also adequately prepared with both French and Spanish. This will help me to better do my job. The only way to improve one’s craft is to continue to learn.

I consider myself a very good team player, and I also understand how important being a team player is to any enterprise.

I remain ready to provide any added information that is relevant to you hiring me whenever you desire. Thank you in advance for your consideration.

Sincerely,

Stanfford Taylor

DipMan., customer Service Rep

PROFILE:

Proactive in guiding the institution to its goal, and ultimately its purpose of existence. I see morphing into a business as paramount to its success. Working as a team to make the dream work is how I define success. Communication is at the helm of every business and if it is done well. I believe a daily gain in business is guaranteed. I am therefore armed with communicative vehicles such as English, Spanish and French. I believe if a manager trusts me to be in his/her business I must protect it like my own. “Mi casa es su casa.” I know that continuous self-development is key to keeping a business a live and relevant. AREAS OF EXPERTISE:

• Leadership and team work

• Communicate effectively through French, Spanish and English

• Good grasp of Customer Service both internal & external

• Written English, Spanish and French

• Adequate knowledge of the hospitality industry (customer service)

• Expert in interviewing and onboarding

• Strategic Leadership Management

• Strategic Change Management

• Strategic Human Resource Management

CAREER STATEMENT:

I believe that my greatest strengths are my abilities to understand and meet the needs of the individual and his or her interest.

EDUCATION:

SEVERN BUSINESS COLLEGE (LONDON UK)

Level 7 Diploma in International Business Law-(LLM-equivalent- pending) SOUTH LONDON COLLEGE (UK)

1. Diploma in Business and Management (pending)

THE NATIONAL COUNCIL ON TECHNICAL AND VOCATIONAL TRAINING (NCTVET) National Vocational Qualification of Jamaica Training (NVQ-J) Commercial Food preparation (CFP level 2-commis chef)

ALISON ONLOINE (UK)

• Diploma in Supervision

• Diploma in Customer service

Shortwood Teachers’ College

Language and linguistics (French & Spanish-incomplete) CAREER HISTORY

Mavis Bank High School

Teacher Spanish and English Literature} September 2018- Present EXTRA INVOLVEMENTS:

First-year President of Shortwood Teachers' College

Organized an Environmental Day at Short wood Teachers' College

Represent the College at several functions

Performed monthly meetings with student council

REFEREES

Romaine Richardson

(Former-Pastor, Chairman) Mavis Bank Seventh Day Adventist church and school # 876-***-****) Mrs. Winsome Henry-Nicholson

(Vice Principal) Mavis Bank High School # 876-***-****

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