Service Representative Administrative Assistant
Resume:
Ph. Phone:623.623-***-**** 230.7433
Horia Dahir
Objective To obtain Remote Travel Agent Position.
Summary of
Qualification
I have shown myself to be hardworking, capable, self-motivated, committed and determined in achieving goals. Integrity and confidentiality are my number one priority, and also are part of my many strongest points along with loyalty and reliability. I have been educated in the field of telecommunications in my high school. I have learned about basic electronic fundamental including electronic components, installation and measurement of integrated circuit and measuring units, and able to appropriately Follow the instructions step by step. I also have 20 years of I also haveTravel Agent experience for almost 20 years. own Also, Travel I have Business. an excellent skill and experienced of adminstration, management, and modern technology.
I am bilingual and multicultural, who can work with a variety of people, regardless of their ethical background. I can help those who speak less or no English language.
I have translated between Somali/ May May and English in all levels including: high level legal, business, and medical terminology. I worked as Somali/Somali-May-May language Interpreter/ Translator as well as cultural consultant among various agencies and organizations across the USA. I am proficient in both English and Somali languages. I helped English language deficient communities with filling government agencies forms, writing affidavits in English, school registration, and more.. I have contributed to the success of three companies: Transperfect Remote Interpreting, Certified Languages International, and InDemand Interpreters. During my tenure with the respective companies- I was an integral part of multiplying their clients, unprecedented levels of productivity and profitability. When hired, I promise to bring the necessary skills, and provide the quality service of your expecting.
Travel agent experience, as I was runing my own Business. Professional
experience
December2022 to Present: working at H&R Block as a Tax Preparation Specialist.
August 2022 to Present: Work at Sun Lake City Justice Court as an Independent Somali/MayMay Languages
Interprer.
March 2022 to Present: Working at Superior Court of Arizona, as an Independent Somali/MayMay Languages Interpreter.
April 2018 to Oct. 26, 2022: Working at Amazon as an HR Co-ordinator.
July 2016 to: June 2018: InDemend Interpreters, as Video Interpreter and Cultural Advocate
December 2013 to February, 2018:. Delago Home Health Care, as an adult care coordinator and employee reliever. October 2007 to present: Certified Language International as an over the phone interpreter and customer service representative. Portland, OR.
Octobar 2013 to June 2014: Transperfect Remote Interpreting as a call center phone interpreter. Worked as customer service and over the phone interpretation.
January 2011 to 2013; I worked with National IT Company at India (overseas), as a desk helper, I assisted internet customers. The company runout.
August 2009 to present: I ran and managed my own small business of Amsom Travel and Translation Services in Arizona, USA. My actual job is ticketing, linguist, and helping my community for computer soft and hardware installation, fixing computer issues, cleaning troubleshooting, and assembling small electronic appliances.
October 2007 to present: Phoenix Municipal court, as a on call Somali language Legal Interpreter in Phoenix, AZ.
June, 2009 to 2011: IRC as Qualified Interpreter, helping refugees and LEPs for schools, hospital, home visits and other programs. Jan., 2008 to June 2011: Kyrene School District as a Qualified Interpreter/Translator, Language evaluator, and Community Out Reach. I connected between teachers and school staff, arranged parent teacher meeting appointments for LEP parents. Consulting School staff for the cultural conflicts between the students. Nov, 2007 to May, 2011: Magellan Health Services through all Foreign Languages Corp., As an interpreter and consultant to help patients with mental illnesses, their appointments, home visits accompanying with their case managers to facilitate miscommunications and cultural differences during session. Oct, 2007 to March, 2011: Tempe Municipal Court As an on call Interpreter.
Oct, 2007 to 2010: Tempe School District, as parent/teacher interpreter, consular and mentor.
May 2006 to July 2007: Worked for International Computer Services as a computer instructor and office administrator at Denver CO.
January 2005 to July 2007: Worked at All Language Alliances: as a mental health interpreter and consultant at Denver, CO. October 2005 to May 2006: Worked at Aurora Community College as an Administrative Assistant in the advising center, Aurora, CO.
January 2001 to April 2004: Worked with University Hospital of Colorado, Refugee Program as an interpreter and consultant, Denver CO.
2000: Worked for MCI as Clerk, Denver, CO.
March 1999 to Sept., 1999: Worked at Seven Eleven as a cashier, Denver, CO.
Education
July 2018 to present: University of Phoenix for Bachelor of Science in Management (BMS), which I am graduating on Jan/19. April 2011 to July 2012: University of Phoenix for Bachelor of Science in Management (BSM).
June 2009: 40-hour credit training for community interpretation at International Rescue Committee.
May 2006: Associate Degree in Computer Information System at Community College of Aurora, Aurora, CO.
May 2003: Associate Certificates in Networking and System Administrator at Community College of Aurora, Aurora, CO. July 1988: Post-Secondary School Diploma for Electronic Fundamentals (practice and theory), and Microwave Satellite Communication Certificate from National Telecommunication Training Institute in Mogadishu, Somalia,
My Final examination, I assembled, and made functioned a telephone set using a circuit diagram, and a small radio as well,
“for my graduations”.
References
Mr. Ron Herrit: Real State Manager 10 year+ acquainted Phone #: 303-***-****.
Krisine: Freind of mine since 2013 to present.
.Phone: 623-***-****
Bill Pitter: Alforiegn Languages worked for his company for ten years. Phone: 480-***-****.
Volunteer
experience
In 2008 I founded a nonprofit organization, (Somali Cultural and Women Empowerment Center in Arizona, USA) to help dislocated women and children, seniors with integration into their new country of United States. Also I assisted with finding recourses which they could innovate their lives in order to fit to the new home culture. As a Director of Somali Cultural and Women Empowerment Center, I voluntarily worked and served majority of Somali Community members, wide range of refugee families in the area of Chandler, Arizona. I also Consulted and mediated couples with family conflicts. I helped many troubled youth, volunteered for a community outreach programs in almost all around of Arizona state to orient and educate the women and teenagers, who needed help dealing with common problems and abuse. I also helped the refugees (newcomers) with interpretation with medical checkups and school registration and legal issues. Translated math assessment test for Overland High School in Denver, CO to help new refugee students placing their background level of knowledge.
I assisted the community with computer related services, such as new internet connections and software installation, and trouble shooting.
Contact this candidate