Customer Service, Sales Associate, Personal Assistant
Resume:
Jacob Steenstra
Carlsbad CA 92008
*************@*****.***
SKILLS
Customer Service - Microsoft Word – Register – GERS – E1
– Sales – Management – Inventory – Freight Management WORK HISTORY
2015 - present GOLDEN ENTERRPISES – Encinitas, ca
•Personal Assistant
Assisted in editing Voice editing
• Answer phone
• Run personal errands
2017 -2019 Between The Sheets- Del Mar CA
Sales Associate
Interior Decorating and Design
Assisted customers in furnishing their homes
Quality customer service – Problem solving & follow-up
Freight Management, Inventory, Stocking, Furniture Building
Oversaw deliveries
Floor set
Processed Online Orders
Designed and set up store displays
Mar. 2016 – May 2017 Z gallerie – encinitas, ca
Sales Associate
Interior Decorating and Design
Assisted customers in furnishing their homes
Quality customer service – Problem solving & follow-up
Freight Management, Inventory, Stocking, Furniture Building
Oversaw deliveries
Floor set
Processed Online Orders
Designed and set up store displays
Jan. 2015 – Mar. 2016 PIer one imports – Del mar, ca
Manager
Responsible for store openings, closings & freight
Handled daily finances (aka. stocked registers, cash drops, bank deposits)
In charge of security (aka watched store footage and investigated safety concerns expressed by the staff)
Merchandising
Problem solving
Managed customer care issues on an individual basis Jan. 2014 – Jan. 2015 PIer one imports – Del mar, ca
Sales Associate
Prepped for store openings
Interim floor Manager
Phone & Email customer service
Processed online orders
Created reservations
Designed and set up store displays
EDUCATION
2011 – 2012 BOISE STATE UNIVERSITY
Boise ID
Communications/ Hospitality
Law Enforcement
Undergraduate
Not Graduated
2012 – 2013 PALOMAR COLLEGE
Escondido California
Communications/ Hospitality
Law Enforcement
Undergraduate
Not Graduated
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