CICELY HAWKINS

**** ***** ***** # ***

Frederick, MD 21703

Phone 240-***-****

E-mail adxa7s@r.postjobfree.com

Skills: Microsoft Word, Power Point, Excel, Data Entry, Filing Numeric or Alpha, Type 45 wpm, IDX-RAD, Medical Manager, Bookkeeping, Accounting, Switchboard 9+lines, Medical Records, ICD-9, CodingMedical Terminology, Cashier, Salesperson, Food Server, Maintenance, Book Labeler, Laser Operator

Work Experience

11/14/2022-03/15/2023 Wright Manufacturing Frederick, MD Laser Operator

Used a computer system to input work needed to be done for the day. Then removed different parts from the metal, placed the parts in appropriate locations. 6/2015-1/2022 Spherion Frederick, MD

Customer Service/Data Entry/Cashier

Work for varies company Wright Manufacturing as Laser Operator, Aspen Publishing as Book Labeler, Thermo Fisher Scientific as a Maintenance worker, Music and Arts Data Entry, Mattress Warehouse Receptionist, McCutheons Apple Product Cashier/Stock AOPA data entry, 9/18 – Present Ballenger Creek Elementary Frederick, MD Cashier/Food Service FCPS

Ring up student’s lunches/snacks, place money on accounts for students. Print out negative balance reports for students who owe money. Go to the different classes to hand out negative reports to students. Prepare food for distribution for the day for students. Set food up on the line. Ring up student’s purchases, Cleaned work area 08/2009-10/2010 Habitat For Humanity Restore Frederick, MD Cashier/Sales

Volunteer

Help customer with quoted prices, Ring customer merchandise up, Clean Furniture and appliances, Answer phones transfer to appropriate staff members 09/2007-6/2008 Walkersville Elementary Walkersville, MD Cashier/Food Service FCPS

Ring up student’s lunches/snacks, place money on accounts for students. Print out negative balance reports for students who owe money. Go to the different classes to hand out negative reports to students. Prepare food for distribution for the day for students. Set food up on the line. Ring up student’s purchases, Cleaned work area 06/2007- 09/2007 Frederick Memorial Cancer Center Frederick, MD Filing Clerk

Created new charts for merger IVOP/OCC, took out documents to place in new charts, just the documents that the doctor felt he needed to meet with patients. Checked all new files to make sure they had the correct patient’s names, years of the charts on them. 09/2005- 6/2006 Walkersville High School Walkersville, MD Cashier/Server FCPS

Prepare food for distribution for the day for students. Set food up on the line. Ring up students purchases, Clean work area

10/2003-01/2004 Toys R Us (seasonal) Frederick, MD Cashier/Customer Service

Rang up customers purchases offered customer a option to open up credit Accounts with Toys R Us did customer service returns answer phones and transfer calls to appropriate staff members in different departments

10/1999-12/2001 Epstein Engineering New York, NY

(Administrative Assistant)

Manage and maintain executives' schedules. Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and Excel software. Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. Open, sort, and distribute incoming correspondence, including faxes and email. File and retrieve corporate documents, records, and reports. Greet visitors and determine whether they should be given access to specific individuals. Prepare responses to correspondence containing routine inquries. Perform general office duties such as ordering supplies, maintaining records management systems. Prepared agendas and Power Point presentation books for meeting deadlines make arrangements for committee, board, and other meetings. Make travel arrangements for executives.

1/2006-10/2006 Metropolitan Jewish New York, NY

(Medical Data Entry/Filing Clerk)

Look up patient name using Misy's and Stat for start of care dates. Protect the security of medical records to ensure that confidentiality is maintained. Process patient’s discharges documents. Compile and maintain patients' medical records Plan, develop, maintain and operate a variety of health record indexes and storage and retrieval systems to collect, classify, store information, Controlling activities of personnel in the medical records department. Called patients to make sure they checked their blood pressure and glucose 7/2005-8/2005 NYU Cancer Center (Pro-Med) New York, NY

(Surgical Coordinator)

Booked Patients Surgery Pre-Op/Post-Op Booked patients blood work to be done before surgery Talked to patients to let them know what time to be at appointments Used IDX-RAD to input clients info into system Review insurance policy to determine coverage. Prepare and review insurance-claim forms and related documents for completeness. Provide customer service, such as giving limited instructions on how to proceed with claims, using computers to enter, access, search and retrieve data. Post or attach information to claim file. Transmit claims for payment or further investigation. Contact insured or other involved persons to obtain missing information.

9/2004-3/2005 URO Center New York, NY

(Medical Administrative Assistant)

Schedule and confirm patient diagnostic appointments, surgeries and medical consultations. Compile and record medical charts, reports, and correspondence, using typewriter or personal computer. Answer telephones, and directs calls to appropriate staff. Receive and route messages and documents such as laboratory results to appropriate staff. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Interviewed patient’s to complete documents, case histories, and forms such as intake and insurance forms, received Co-Pay or Self pay from clients. Maintain medical records, technical library and correspondence files. Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications used Medical Manager. Perform various clerical and administrative functions, 8/2005-1/2006 Bell Foundation (Beth Temps) Bronx, NY

(Data Entry)

Input client’s personal information Mailed out job offers to teachers and tutors Filing, Faxing, Coping documents to be sent out to clients Placed phone calls to client’s old employers to check references

3/2005-7/2005 Food bank (non-profit) Bronx, NY

(Data Entry)

Created a spread sheet with all client’s names and addresses, Created certificates for client’s who attended the workshops. Mailed out fliers to client’s to let them know of workshops coming up in their area

Education

2008-2010 American Intercontinental University

AABA Associate and Business Administration w/Concentration of Health Care Administration 2003-2004 The Chubb Institute New York, NY

Certificate Medical Administrative Assistant

1995 CTI New York, NY Certificate• Bank Teller