Ticket Agent Stylist Assistant
Resume:
Kimberly M. Imler
Marketing and Sales Coordinator
Duncansville, PA 16635
*******@*****.***
I have been in the retail industry for twenty years, committed to customer satisfaction. Achieving customer's trust and respect, gains customer's loyalty, repeat business, and referrals. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
TYM - East Freedom, PA
August 2017 to September 2022
1. Manage social media sites
2. Events coordinator
3. Inventory specialist
4. Hair Stylist Assistant
Social Media Manager
JP Mortgage - Hollidaysburg, PA
February 2019 to June 2022
Assume she’d with loan processing. Managed multiple media accounts. All the marketing and mailing. Answered phones, scheduled appointments.
Closing Specialist
Concentrix Corp - Auburn Hills, MI
October 2016 to January 2017
Assist in Volkswagen Buyback. Meet with customers. Verify and collect various documents. Handle cargo pickup. Scheduling, customer service.
This position was a temporary full time position.
Sales Associate
Victoria's Secret - Altoona, PA
May 2009 to January 2010
Sales, fittings, credit card application, store reset, inventory Store Manager
Nextel Communications - Altoona, PA
March 2004 to February 2007
Coordinated an advertising campaign for new store grand openings
• Prepared expense reports
• Conducted monthly store meetings
• Introduced new product lines to clients
• Assisted in revising employee handbook
Accomplishments
• Exceeded sales quota on a continuous basis; quota varied weekly between 30 and 40 contracts.
• Implemented a new sales strategy which increased sales and was incorporated into employee training manual.
• Achieved second place in Client Services completion at Professional Business Leaders State conference Ticket Agent/Customer Service
USAir - Martinsburg, PA
May 1997 to August 1999
As an employee of Chataqua Airlines I had many tasks, ticket agent, baggage handler, customer service, as well as security screenings.
I made reservations, booked flights or transportation if a flight was delayed. Checked customers in and loaded baggage onto ramp. Loaded and unloaded baggage. Used a security scanner prior to flights to screen passengers. De-Iced airplanes when needed.
Hair Designer
JCPenney - Altoona, PA
June 1994 to March 1997
Responsibilities
Maintain customers records. Perform color, cut, styles. Attend training seminars. Meet or exceed retail sales quota on a monthly basis.
Accomplishments
Acquired a full clientele. Exceeded customer satisfaction. Skills Used
Hair cuts / scissors, razor, clippers. Knowledgeable in all coloring products and techniques. Organized client information using Microsoft Word.
Education
Bachelors in Psychology
SNHU - Remote
May 2023 to Present
Associate in Business Administration Marketing & Management Southhills School of Business & Technology - Altoona, PA 2013
Sales management
Penn State Altoona Campus - Altoona, PA
2000
License of Cosmetology in Cosmetology abd Teaching Pruntos Beauty Academy - Altoona, PA
June 1993 to August 1994
Advocate for Diabetes Research Institute
Member of PHI BETA, won second place in customer service knowledge at States in 2012
South Hills Business and Technology
Skills
• Administrative Assistant
• Marketing
• Scheduling
• Filing
• Sales
• Word
• MS Office
Certifications and Licenses
Cosmetology
May 1996 to May 2001
Insurance License
June 2001 to June 2006
Life
Disability
Driver's License
Additional Information
Volunteer at Humane Society of Blair County. Active in my children's extra curricular activities. Football, Baseball, Soccer. Leading various fundraisers. I clean and organize for several small business owners and families.
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