Bilingual Interpreter Customer Service
Resume:
Emma Michelena
**** * ** ******** **, Apt *
Nogales, Arizona. 85621
*************@*******.***
Objective:
•To acquire full time employment
Summary:
•Completely fluent (Written and Oral) in English and Spanish
•Experienced with sales and customer relations
•Proficient with programs such as Microsoft Internet Explorer, Microsoft Word, Microsoft Excel, Mozilla Firefox
•Punctual, reliable, honest, and trustworthy
Experience
09/22- Present Cyracom International Inc Voiance – Interpreter Tucson AZ
Remote Work from Home
Medical, 911 Emergency
Legal
Various financial institutions including banks and credit card companies
Travel and Leisure
05/13 – Present CanTalk – Interpreter
Assist in interpretation with customer service for various companies and retail stores.
Receive numerous incoming calls for Asurion Insurance, for customers experiencing issues or technical difficulties with their mobile phones or tablet
07/10 – Present CTS Language Link – Interpreter
Past two year have been employed for the company as an independent contractor for over the phone interpretations.
Medical, Legal, and Social Services ( SNAP, Welfare, Medicare, Medicaid, Psychiatric Hospitals, Car Rental )
07/15– 07/22 Globo– Interpreter
Remote Work from Home
Medical
Car insurance, Unemployment, Workers Comp, Various Financial Institutions
03/09 – 02/10 Cyracom – Interpreter Nogales, AZ
Worked in the Call Center
Legal Interpretation services for clients and city utilities
Medical Interpretation from doctor to patient and patient to doctor
Vacation reservations
Hospice
911 Emergency Calls
Education:
08/77 – 05/79 Monterey Institute of Technology and Higher Education Monterrey, Mexico
Master’s Degree in Accounting
08/74 – 05/77 Monterey Institute of Technology and Higher Education Monterrey, Mexico
Bachelor’s Degree in Business Administration
08/69 – 05/73 Monterey Institute of Technology and Higher Education Monterrey, Mexico
High School Diploma, General Studies
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