Account Management
Customer Relationship
Recruitment and Selection
Public Relations
Customer Service
JONA C. TAYAO
CLIENT RELATIONS & HUMAN RESOURCE SPECIALIST
CONTACT
EDUCATION
SKILLS
WORK EXPERIENCES
+63-995******* *****.*****@*****.*** Laguna, Philippines BACHELOR OF ARTS IN
PSYCHOLOGY
HUMAN RESOURCE MANAGER
La Consolacion College
Bluhook, LLC. August- December 2022
Dental Focus November 2015- June 2016
Jenbelle Foods Corp. 1998
2012- Graduated with
Academic Distinction
Develop and monitor overall HR strategies and procedures across the organization. Manage end to end recruitment, employee relations, appraisal and benefits program. Project Management
Builds and maintains strong long term professional relationship with clients by developing initiatives to increase client satisfaction and retention.
Spearhead marketing campaigns and managed customer experience and conducts kiddie parties.
Career Adviser's Training
Effective Leadership
Digital Marketing Strategy
Human Resource Management
Design and Graphics
TRAININGS
Coaching and Mentoring
Conflict Management
Customer Service
Effective Communication
Emotional Intelligence
Construction Occupational
Safety and Health
Digital Marketing
SENIOR CLIENT RELATIONS OFFICER
Aventus Medical Care Inc. January- March 2021
CLIENT RELATIONS OFFICER
Aventus Medical Care Inc. August 2018-December 2020 Represent the company as the servicing personnel of all our client. Process requests, renewal proposals and contracts. HUMAN RESOURCE OFFICER
Aventus Medical Care Inc. September 2016- August 2018 Administer and interpret psychological exams, conducts interviews, new hire onboarding, orientation and initiates recruitment marketing.
HUMAN RESOURCE OFFICER
Acts as a generalist handling recruitment, training, organizational development, performance and employee relations.
CAREER ADVISER
Handled marketing and communications. Developed
marketing strategies to increase the number of students and maintain professional relationships with target schools and government agencies.
CUSTOMER SUPPORT SUPERVISOR
Oversee the CSR team for technical issues and complaints for servicing of air-conditioning units. Developed service survey. STORE MARKETING & ACTIVITIES REPRESENTATIVE
STI College Southwoods July 2013- November 2015
Koppel, Inc. October 2012- April 2013
ADMIN AND SAFETY MANAGER
Yellow Ladder March 2021-August 2022
Manage documentation and legal compliance of construction projects including but not limited to proposal and contract preparation and regular safety inspection.
Business Value Proposition