Claims Adjuster Customer Service
Resume:
Susan M. Alston
Surprise AZ 85388
***********@*****.***
Objective:
Manager/Assistant Position - experienced retail/auto collision manager
DRP work, dealer work, accounts & oversee office and shop duties
Parts/Service dept. and staff for over 25 years.
Profile:
Motivated and business minded
Great people person, accustomed on to handling personal & confidential records
Demonstrates history of producing accurate & timely reports
Ability to be fair and derive differences to solve problems
A team builder and player to maintain a great business
Skills Summary:
Insurance work/Billing/Accounting/Bookkeeping
Customer service dept./Scheduling dealership oriented rentals/Towing DRP repairs
Sublet work/Billing
Repair/Painting (new/used) all makes and models
PPG system oriented/mixer/color eye and codes
Restorations
Prep/Painter/Detailing
Manufactures warranty claims/Service dept.
Computer literate/Microsoft, Word, Excel, Quick Books
Collision estimating - Multiple programs used
Shop/booth/tool oriented
Professional Experiences:
Communication reports/Presentations/Tech
Project Manager and Promotional Sales
Prepare Complex reports for insurance companies, ensuring full company compliance
Professional relation to customers and vendors (auto/retail)
Practicing a safe work facility to avoid injury
Medical injury (chemicals or tools)
Monthly reports (end of month close outs)
Assisting customers in insurance claims
Maintaining all company relations
Banking & deposits
Accounts receivable & collections
Purchasing associate & sales
Seasonal merchandising
Loss prevention
Inventory & audits
Customer service/marketing/problem solving
Oversee front office operations & employees
Meeting deadlines
Maintain & exceed customer relations
Open communication with fellow workers
Follow up reports (oral & written) pending damage
Advertising for promotions and sponsorship
Employment History:
Macy's Distribution
Core Trainer/Supervisor
Oct 2020 - Present
Maaco
Autobody repair/paint
Sept 2018 - Oct 2020
Henderson & Anderson Insurance
Automotive Claims Adjuster
Oct 2010 - present
Independent Transportation Manager
2016 - present
Macys Arrowhead Mall - Peoria AZ
Sales - October 2010 to Present (full time)
Nottingham/A. Kiwky Towing - Youngtown AZ
Manager - March 2010 to August 2010 (company sold)
Ninth Street Collision - Runnemede NJ
Manager - October 2007 to February 2009 (moved out of state)
Spirit Halloween Superstore/Spencer Gifts - Runnemede NJ & Marlton NJ
Assistant store manager - August 2007 to October 2007 (seasonal - weeknights and weekends)
Williuar Auto & Truck - Gloucster City NJ
Shop & office manager - 2003 to 2007
Pellegrino Chevrolet - Westville NJ
Assistant bodyshop manager - 2003 to 2007 (sold shop)
Franklin Auto Body & Restorations - Westville NJ
Manager - 1999 to 2003 (better job)
Kingston Restoration - Asheville NC
Shop and office manager - 1992 to 1999
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