Susan M. Alston

***** *. ******* ****

Surprise AZ 85388

602-***-****

adxa58@r.postjobfree.com

Objective:

Manager/Assistant Position - experienced retail/auto collision manager

DRP work, dealer work, accounts & oversee office and shop duties

Parts/Service dept. and staff for over 25 years.

Profile:

Motivated and business minded

Great people person, accustomed on to handling personal & confidential records

Demonstrates history of producing accurate & timely reports

Ability to be fair and derive differences to solve problems

A team builder and player to maintain a great business

Skills Summary:

Insurance work/Billing/Accounting/Bookkeeping

Customer service dept./Scheduling dealership oriented rentals/Towing DRP repairs

Sublet work/Billing

Repair/Painting (new/used) all makes and models

PPG system oriented/mixer/color eye and codes

Restorations

Prep/Painter/Detailing

Manufactures warranty claims/Service dept.

Computer literate/Microsoft, Word, Excel, Quick Books

Collision estimating - Multiple programs used

Shop/booth/tool oriented

Professional Experiences:

Communication reports/Presentations/Tech

Project Manager and Promotional Sales

Prepare Complex reports for insurance companies, ensuring full company compliance

Professional relation to customers and vendors (auto/retail)

Practicing a safe work facility to avoid injury

Medical injury (chemicals or tools)

Monthly reports (end of month close outs)

Assisting customers in insurance claims

Maintaining all company relations

Banking & deposits

Accounts receivable & collections

Purchasing associate & sales

Seasonal merchandising

Loss prevention

Inventory & audits

Customer service/marketing/problem solving

Oversee front office operations & employees

Meeting deadlines

Maintain & exceed customer relations

Open communication with fellow workers

Follow up reports (oral & written) pending damage

Advertising for promotions and sponsorship

Employment History:

Macy's Distribution

Core Trainer/Supervisor

Oct 2020 - Present

Maaco

Autobody repair/paint

Sept 2018 - Oct 2020

Henderson & Anderson Insurance

Automotive Claims Adjuster

Oct 2010 - present

Independent Transportation Manager

2016 - present

Macys Arrowhead Mall - Peoria AZ

Sales - October 2010 to Present (full time)

Nottingham/A. Kiwky Towing - Youngtown AZ

Manager - March 2010 to August 2010 (company sold)

Ninth Street Collision - Runnemede NJ

Manager - October 2007 to February 2009 (moved out of state)

Spirit Halloween Superstore/Spencer Gifts - Runnemede NJ & Marlton NJ

Assistant store manager - August 2007 to October 2007 (seasonal - weeknights and weekends)

Williuar Auto & Truck - Gloucster City NJ

Shop & office manager - 2003 to 2007

Pellegrino Chevrolet - Westville NJ

Assistant bodyshop manager - 2003 to 2007 (sold shop)

Franklin Auto Body & Restorations - Westville NJ

Manager - 1999 to 2003 (better job)

Kingston Restoration - Asheville NC

Shop and office manager - 1992 to 1999

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