Administrative Assistant Customer Service
Resume:
I am well versed in all areas of Office Management. I have accurately
and responsibly run all areas of a Medical Equipment Company for over 20 years. I am subjected to yearly audits by both Medicare and State agencies and have scored exceptionally well every year. I would like to bring my knowledge of management and customer service to your business.
Special Education Aide
Spring Hill ISD, 1994-2000
• Responsible for beneficiary’s correspondence
• Organized and completed all necessary paperwork for ARD meetings between teachers and parents
• Assisted the teacher with teaching and grading
• Managed classroom of 6-8 students
P ROFILE
I T SKILLS E X PERIENCE
Quicken
Microsoft
Adobe
Apache
adxa57@r.postjobfree.com
Longview, Texas
Office Manager
Landmark Medical, 2000-present
Landmark Medical is a durable medical equipment company who provides both medical equipment and orthotics to therapist and rehab departments (nursing homes, retirement home, home healths and hospitals) in greater East Texas, and Arkansas.
• Responsible for accounts receivable and payable
• Maintain customer service with all beneficiaries, therapists, physicians and rehab departments in accordance with HIPPA
• Effectively communicate between Landmark and physicians, as well as home health agencies and beneficiaries
• Verify beneficiary’s insurance
• Determine Medicare billing code, as well as all general billing
• Responsible for answering phones, filing beneficiary’s information and receiving shipment daily
• Initiate and maintain all personnel records
• Collecting all patient information
• Obtain all billing and clinical information for patients
• Collect and document payments
• Explain all procedures and forms to therapists and doctors Diane Ancinec
E DUCATION
Administrative Assistant
Bish Mathis Business
1992
P ROFESSIONAL SKILLS
Customer Service
Billing
Office Management
Accounts Payable
Accounts Receivable
Detail Oriented
Organization
Documentation
Ordering
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