Data Entry Customer Service
Resume:
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DINA SOLIMAN
Detail-driven and organized accounting professional with 5+ years of experience supporting finance and accounting operations. Experience in all facets of customer service, sales, billing, Accounts Payable, and Accounts Receivable. Streamlines business operations and processes to enhance the flow of the workplace and control costs. Highly skilled in preparing financial statements, audit reports, reconciling GL accounts, and tax reports. Builds strong relationships with clients and vendors..
DS
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SUMMARY OF QUALIFICATIONS
● Maintains excellent accounting Highly analytical, result-driven accounting specialist skilled at working quickly and accurately under tight deadlines. Extensive knowledge of Excel and QuickBooks. Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
● Always exhibits superb interpersonal abilities, Strives for excellence customer service-related tasks and functions. Work diligently for client’s satisfaction.
● Superb organizational and analytical abilities Maintains a high degree of confidentiality, sound judgment. Succeeds at individual tasks as well as teamwork in a timely manner.
Address: 5806 Buttonwood Court
Monmouth Junction, NJ 08852
************@*****.***
EXPERTISE
Accounting reconciliation
Account Management
Excellent interpersonal, customer service
Sales Management
Relationship Building
Regulatory Compliance
Marketing Financial Services
Revenue Growth Generation
Strong pro
Staff Development and Training
Effective Time Management
Team Building and Leadership
New Business Development
Loan / Account Origination
Best Practice Implementation
Oral and written communication skills
Conflict Resolution
Microsoft Office (Word, Excel, PowerPoint,)
Add systems you used in accounting
Bilingual in English-Arabic
PROFESSIONAL EXPERIENCE
Erwyn products INC.
Accountant, Morganville, NJ November/ 2021- Present
• Responsible for accounts payable and accounts receivable, data entry, generating checks, and customer/supplier communication using Quickbooks pro.
•Preparing and verifying daily reports, income/sales, journal entries, deposits of ticket sales receipts
• Report to and regularly work with the controller to manage budget and cash flew related process
• Analyze transaction information to identify refunds, delinquent accounts and insufficient
Prepare and disburse invoices to clients.
• Resolve issues with delinquent accounts through contacting and working with clients.
Reconcile transaction with statements.
• Working on maintaining and tallying accounting ledgers in coordination with accounting departments financial reporting for senior leadership
• Analize and visualize financial data to create and deliver presentation reporting
• Credit card processing and posting payments.
• Collaborate with the controller and other finance team to maintain company financial
Open Road BMW
Staff Accounting, Edison, NJ December/2018 – November/2021
• Maintained accurate financial record of all receivable transaction, verification.
• Secured financial data via data backups and security monitoring.
• Performing monthly salesperson's job costing reports and commissions: preparing and reviewing each salesperson's commission reports by the cost analysis and performing gross profit analysis for each job, preparing the commission reports and reviewing with the salesperson.
• Report to and regularly work with the controller to manage budget and cash flew related process
• Analyzed transaction information to identify refunds, delinquent accounts and insufficient payment
• Confirmed that books are reconciled with bank statements and prepare all month-end dealership accounting reports
• Prepared and disbursed invoices to clients. Resolved issues with delinquent accounts through contacting and working with clients
• Reconciled transaction with statements, Credit card processing and posting payments.
EDUCATION
Cairo High Institute of Tourism
Bachelors in Tourism
September 2006-June,2010
Honors:
Recognition of Achievement May, June, July 2020
Employee of the Year of 2017, 2018,2019 Bank of America.
Affiliations:
Volunteer, ST. Abraam Service, 2017 – Present
Choir team, ST. Mary East Brunswick 2017- Present.
PROFESSIONAL EXPERIENCE – CONT.
DINA SOLIMAN
Bank of America
Senior customer service associate, Montclair, NJ April/2016 – November/2018
• Ensured operational and security compliance training completed according to schedule
• Investigated and prevented suspected fraud activity for all house accounts.
• Performed teller cash drawer audits, consignment item audits, and branch mini-
audits in preparation for the annual external audit.
• Balanced a cash vault on daily basis, and managed daily operational standards
related to new account opening, transactional processing, overdraft exposure,
and internal ledger accounts.
• Assisted customers in opening checking or savings accounts
• Maximized profitability through superior customer service, effective and prompt
communication and follow-up on all pending matters with the customer.
• Maintain office inventory of marketing materials, forms, paper and other office supplies
• Reviewed and verified transactions to ensure proper processing according to
established quality standards.
Provident Bank
Bank associate, Bloomfield, NJ February/2014 – April/2016
• Provided clear and concise information to clients regarding accounts, loans
and other bank products.
• Participated in the internal branch activities such as identifying opportunities
through lobby management. Assist clients with branch technology and provided
referrals to other lines of business.
• Described promotional offers and used persuasive sales techniques to upsell
services and/or convince clients to apply for additional banking services.
• Cross-sold bank products and services to increase sales and revenues.
• Preform administrative duties, like recording client information and
documentation, entering data into proprietary software, and other similar tasks.
Bench Marketing
Sales manager, Cairo, Egypt September/2010 – January/2014
• Maintained and organized client statement’s billing, invoices and performed
end-of-day balancing.
• Trained and mentored new employees, and developed schedule for the entire staff
• Managed efficiently and effectively store operation to guarantee customer’s satisfaction
• Directed and motivates team while personally assisting in providing high quality service
• Monitored and controls financial and administrative responsibilities.
• Provided clear and concise information to everyone having ownership in the
success of the event.
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