Linda George

adxa1q@r.postjobfree.com

603-***-****

Professional Summary

I am a certified salesforce administrator with knowledge in customizing Sales, Service and using force.com and Lightning Technologies.

Experienced in SFDC Administrative tasks like creating and customizing Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks, and Events.

Proficient in Security and Sharing rules at Object, Field, and Record level for different users at different levels of organization. Also created Various Roles, Profiles and configured the permissions based on the Organizational Hierarchy.

• Good Knowledge in dealing with the functionalities related to the Service cloud, Sales Cloud, Marketing and Community.

• Maintained HR’s calendar

• Scheduling meetings and ensuring no conflicts occur.

• Designed surveys, tracked responses, and generated data reports from Type form.

• Successfully planned and coordinated company events and teamwork activities.

• Produced reports, presentations, flyers, spreadsheets, graphs, charts, diagrams and illustrations.

• Prepared, proofread and formatted the correspondence

• Hands on Work on Sales force lightning schema builder, process builder, app builder, components and lightning connect.

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• Experience in setting Advanced Security Model, Security Settings and controls, creating Email, Profiles, Roles, Services, designing and creating complex relationships, Page Layouts.

• Expert in understanding of CRM business processes like Lead Management, Account Management, Case Management, Quote and Forecasting

• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility

• Good understanding of Software Development Life Cycle (SDLC), Project Life Cycle Process.

• Experienced in upgrading Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages

Experienced in SFDC related technologies such as Apex Class, Visualforce Aura Components and Lightning Web Components.

Electrical engineer offering over 9 years' professional experience in Semiconductor, Power Electronics, Digital Electronics and Computer Network. I was dealing with consolidating and repairing electrical components and systems. Leveraging critical thinking and collaborative skills to efficiently work within specialized teams whilst applying electrical engineering principles.

Certifications:

Salesforce Administrator

• ADM201 (Credential ID 2898287

NEMA - Salesforce Administrator and Developer

10/2021 - 12/2022

• Created community for the registration of members in the New England Region

• Created and maintained user profiles, workflows and dashboards on the salesforce platform

• Configured Profiles and Administrative permissions to grant/deny users access to platform features

• Completed all assigned data entry requests and tasks within required time frames while maintaining a high level of quality

• Build reports

• Integrated with PayPal using SOAP API

• Deployment activities

• Managing Events for the Organization, Execution, Team work, Handling 2000 +Participants

• Contributed decision-making expertise to fundraising, sponsor relationship development

• Manage operational budgets to develop promotional and pricing negotiation

• Cultivated strong relationships with professional artists and small business owners/enterprises

• Planned communication strategies to develop a strong network

Certifications

Salesforce Admin 201

GHOUSIA POLYTECHNIC FOR WOMEN - Lecturer in Electrical and Electronics Department

Bangalore, India

03/2008 - 05/2016

• Supervised laboratory sessions for semiconductors

• Designed and developed systems, modules, software, structures and interfaces.

• Carried out reviews and creating specification documents.

• Troubleshooting potential software problems and resolving them when they do occur.

• I also worked with blueprint development, computer-generated designing etc.

• Interacting with equipment manufacturers and department heads.

• Assembling and packaging the equipment

• Writing reports and maintaining records.

• Planned, evaluated, and revised curriculum, course content, course materials, and methods of instruction

• Compiled, administered, and graded examinations, and assigned this work to others

• Maintained regularly scheduled office hours to advise and assist students

• Prepared and delivered lectures to undergraduate students on topics such as Semiconductors, computer networks, Digital electronics and Electrical and Electronics.

VYOM TECHNO SOFT - Software Engineer trainee

07/2006 - 01/2008

• Wrote clean, clear and well-tested code for various projects

• Partnered with company mentor to learn best practices in software design

• Collaborated with other developers to identify and alleviate number of bugs and errors in software

• Wrote technical documentation for new software in development

• Created interactive websites with software development department using HTML, XML, CSS and SEO frameworks

• Supported software engineering projects in Agile work environment

• Met with Leader on weekly basis to provide detailed project report and milestone updates

• Analyzed data to identify trends, generate reports and adjust campaigns as necessary to produce the most optimal ROI

• Conducted searches such as evaluating competitor websites to incorporate best practice and create marketing strategy to ensure optimal results

• Developed title tag, description of meta tags and highlighted and added relevant links to site

adxa1q@r.postjobfree.com

603-***-****

Brookline, NH 03033

Skills

• TECHNICAL SUMMARY:

• QuickBooks

• Database Management

• Calendar Management

• Microsoft office

• Microsoft word

• Microsoft Excel

• Microsoft PowerPoint

• Google Suite

• Accounting

• Record Keeping

• AutoCAD

• PCB Editor.

• C/C++

• LabVIEW.

• Circuit design.

• Operational plants.

• Equipment maintenance.

• Workflows

• Approvals

• Email Templates

• Formulas

• Validation Rules

• AppExchange

• Lightning Web Components

• Aura framework

• salesforce.com

• Apex Data Loader

• Visualforce

• SOQL

• SOSL

• Triggers

• SFDC Tools

• Force.com

• Sales cloud

• Service Cloud

• Marketing Cloud

• Languages

• Apex, C

• Salesforce Clouds

• Sales, Service, Marketing, Community

• Integrating Tools

• Apex Data Loader, Import Wizard, Data Export

• Skills

• Dashboards

• Apex

• Custom Objects

• SFDC

• Workflow rules

• Approval process

• Salesforce CRM

• Data Loader

• SOSL

• SOQL

• Service Cloud

• Sand box

Education

06/2005

RVS COLLEGE OF ENGINEERING AND TECHNOLOGY, ANNA UNIVERSITY

Dindigul, Tamil Nadu, India

Bachelor of Science: Electrical and Electronics Engineering

Contact this candidate