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Desk Agent Front

Location:
Ballwin, MO
Posted:
May 24, 2023

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Resume:

Victoria Williams

Ballwin, MO *****

adxa1i@r.postjobfree.com

314-***-****

Work Experience

Online sales and marketing

Velvet Elvis

August 2016 to Present

Currently working online from home due to moving to Missouri with my spouse for employment. Have permanently relocated to Ballwin MO and looking to use my many talents where needed. I have much nursing specifically psych nursing, office and managerial experience not being utilized to my fullest extent at this time.

Owner/Manager

Velvet Elvis LLC - St. Louis, MO

February 2013 to April 2016

Owner/Manger speciality boutique. Sales, office banking and management duties. Scheduling of employees. Hiring, training and maintaining of employees. Advertising, floor set and all other manager/ owner duties.

Clinic Nurse

Crider Center

April 2012 to November 2013

Performs initial and on-going physical and psychosocial assessment according to accepted standards of nursing practice.

* Provides age and culturally appropriate care.

* Implements nursing plan of care for patients and conducts nursing education groups.

*Safely administered medications oral, intramuscular and subcutaneous medications. Educate patients and their families on the proper use.

* Collaborates with an interdisciplinary team of medical and health care professionals comprised of physicians nurse manager, dietician, social workers, aids/techs and case managers in treatment team conferences to assist in planning and revising goals, objectives and interventions appropriate to the age-related and problem-specific needs of each patient.

* Prioritize and delegated assignments, contributing to a higher standard of patient care.

* Extensive experience working in diverse hospital and human services environments in a range from pediatric & adolescent, manic depression, depression, schizophrenia and borderline/acute personality disorders units.

12/01/2011-01/26/2012

Office Manager

Phantasm Robotics - Ballwin, MO

April 2008 to October 2011

O

office Management

*Teambuilding & Supervision, Team Player

*Staff Development & Training

*Policies & Procedures Manuals

*Accounts Payable / Receivable

*Bookkeeping & Payroll

*Meetings, Event Planning, Travel, Media

*Inventory Management

Home RN Psychiatric Care

Joe Fitzhenry - Ellisville, MO

March 2001 to March 2008

Home care and crisis intervention.

safely administered medications oral, intramuscular and subcutaneous medications. S

*

Educate on the proper use.

*Performs initial and on-going physical and psychosocial assessment according to accepted standards of nursing practice.

RN/BSN

Hawthorn State of Missouri Psychiatric Hospital - St. Louis, MO July 1996 to February 2001

*Performs initial and on-going physical and psychosocial assessment according to accepted standards of nursing practice.

provides age and culturally appropriate care.

Implements nursing plan of care for patients and conducts nursing education groups.

*Safely administered medications oral, intramuscular and subcutaneous medications. Educate patients and their families on the proper use.

* Collaborates with an interdisciplinary team of medical and health care professionals comprised of physicians nurse manager, dietician, social workers, aids/techs and case in managers treatment team conferences to assist in planning and revising goals, objectives and interventions appropriate to the age-related and problem-specific needs of each patient.

* Prioritize and delegated assignments, contributing to a higher standard of patient care.

* Extensive experience working in diverse hospital and human services environments in a range from pediatric & adolescent, manic depression, depression, schizophrenia and borderline/acute personality disorders units (locked units).

*Crisis intervention, case management, working with conduct disorders, sexual & physical abuse, acute or chronic psychiatric distress, substance abuse and eating disorders.

*Evaluates patient's response to interventions and revises nursing plan of care as needed.

* Mentor new staff members.

* Supervise staff members.

*Teambuilding.

Obstetrics/Gynecology RN/BSN

St. Lukes Hospital - Chesterfield, MO

October 1999 to January 2001

Provided post op surgical care, ante and post-partum care.

* Prioritized and delegated assignments, contributing to a higher standard of patient care.

*Charting, IV, blood draws and baby care.

*Safely administered medications oral, intramuscular and subcutaneous medications

*Performs initial and on-going physical and psychosocial assessment according to accepted standards of nursing practice.

* Collaborated effectively with an interdisciplinary team of medical and health care professionals, including discharge planning.

*New mother teaching breast feeding, new baby care. Education

BSN in Nursing

St. Louis - St. Louis, MO

Skills

• Management Experience

• Marketing

• Social Media Management

• Social Media Marketing

• Customer Service

• Advertising

• Google Adwords

Assessments

Research — Highly Proficient

January 2020

Following protocols, interpreting statistics and graphs, identifying errors, and choosing research methodology.

Full results: https://share.indeedassessments.com/ share_to_profile/3c36af90816812795ba3e09fc556fc99eed53dc074545cb7 Conscientiousness — Highly Proficient

November 2018

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: https://share.indeedassessments.com/ share_to_profile/86872962b78e75013ada212b68cedcf7eed53dc074545cb7 Nursing Skills: Clinical Judgment — Proficient

February 2020

Assessing a patient's condition and implementing the appropriate medical intervention. Full results: https://share.indeedassessments.com/share_to_profile/ eb3ea4a2ca18090308e288d4dc3859d6eed53dc074545cb7

Front Desk Agent (Hotel) — Proficient

February 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: https://share.indeedassessments.com/share_to_profile/ f3606e31a16120fa82790688cae37b1e

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

* Advocate for patients' rights; strive to understand a patient's needs and concerns.

* Hardworking and energetic; flexible; adapt easily to change of environment and work schedule.

* Maintain critical thinking skills essential to providing competent and dignified patient care.

* Personable with a positive attitude; interface well with patients, families, team player.

*Member of Sigma Theta Tau and APNA.

*Cpr/Bls, ProAct Computer Skills Social Media Word Excel PowerPoint Suicide Prevention.



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