Annette Randall-Coney
PROFESSIONAL PROFILE
Manager with expertise in the administration of diverse billing, accounting and insurance compliance and statistical reporting issues for major telecommunication, reinsurance, and insurance providers. Proven ability to organize and direct departmental procedures to achieve successful and timely results in a heavily regulated environment. Financial Manager having extensive experience in coordinating the implementation of newly developed and existing billing and reinsurance systems; as well as, creating and maintaining user and technical guides using Microsoft Office Suite products.
TECHNICAL SKILLS
●Microsoft Office Suite: Excel, Access, Word, Outlook, PowerPoint
●Oracle, SAP, TyMetrix 360, FIRST, Booke, Freedom, ComSoft, AS400, various private databases and billing systems
CAREER SUMMARY
COMCAST, Philadelphia, Pennsylvania 12/2017- 12/2022
SR. Legal Billing Administrator: Responsibilities consist of assisting with the management of the day-to-day operations of TyMetrix and the associated diagnostic reports. This includes confirming invoices are processed timely, prepare and design reports in response to requests, maintain data regarding KPI for timekeeper and report requests. Additionally, continue to conduct training sessions as needed for the Tymetrix user community. Managed the Tymetrix Onboarding of the International Practice Group - Oversee the implementation of international payment process through the T360 platform. Continue to provide operational support to the Cable International practice group. Assist with the implementation to integrate a new reporting database to the T360 platform. This will include the development of new legal spend reporting formats and dashboards.
Legal Billing Administrator: Responsibilities consist of preparing and maintaining monthly billing reports, investigating, and resolving client billing inquiries. Preparing monthly client billings for assigned attorneys including invoice modifications, as necessary. Researching the details of client expenses in order to provide supporting documentation, as well as troubleshooting submission issues and setting up new clients for E-Billing, along with various special legal projects as needed.
HOTWIRE COMMUNICATIONS, Bala Cynwyd, Pennsylvania 11/2015-04/2017
Configuration Analyst: Responsibilities consist of assisting in the software configuration of billing system rates, oversee the running of the billing processes within the billing system, and coordinate and document rate increase pricing for the services. Support building and configuration of new properties in the as well as updating of existing properties in the system. Assist in the review, test and implementation of billing system application upgrades.
COMCAST, Philadelphia, Pennsylvania 04/2015-11/2015
Legal Billing Administrator (Contractor): Responsibilities consist of preparing and maintaining monthly billing reports, investigating, and resolving client billing inquiries. Preparing monthly client billings for assigned attorneys including invoice modifications, as necessary. Researching the details of client expenses to provide supporting documentation, as well as troubleshooting submission issues and setting up new clients for e-billing, along with special projects as needed.
LEGION INSURANCE CO., Philadelphia, Pennsylvania 02/2009-03/2013
Sr. Specific Excess Reinsurance Claims Billing Analyst: Responsibilities consist of the processing, complex analysis, notification, billing, and accounting of workers compensation specific excess claims within designated accounts. Monitor assigned claims to ensure reportable information is current and reported in accordance with the contract terms and provisions. Identify and resolve reinsurer issues related to assigned claims. In addition, maintain accounting integrity of claims billed to, and payments received from the applicable specific excess reinsurers and perform account audit activities. Interface internally with underwriting, accounting, and collections department personnel to resolve issues, which may arise. Improved the overall efficiency related to the processing of assigned claims and assisted the testing and implementation of billing system changes.
Annette Randall-Coney Page 2
PMA REINSURANCE COMPANY, Philadelphia, Pennsylvania 08/2003-12/2007
Manager Ceded Reinsurance Operations: Manage the ceded reinsurance operations unit to ensure accurate, timely financial information for both internal and external reporting. Responsible for Annual Statement schedule F; as well as monthly and quarterly complex analysis of reinsurance exposure. Responsible for all reinsurance contracts set up, billing and collections. Assumed a leadership role in planning a new reinsurance billing system. Defined the goals and requirements, as well as assisted in the testing and its implementation.
Senior Account Specialist: Responsibilities include the processing and analysis of assumed reinsurance business within designated broker assignments. Identify and resolve issues related to the broker accounting function. Monitor accounts to ensure reportable information is current and reported in accordance with the contract terms and provisions. Prepares and records asset, liability, revenue, and expenses entries by compiling and analyzing account information. Interface Internally with Underwriting, Claims and Actuarial department personnel to resolve accounting issues, which may arise. Improve the overall efficiency related to the processing of assigned business and to assist in its implementation.
GUY CARPENTER & COMPANY, INC, Philadelphia, Pennsylvania 09/2000-04/2002
Financial Analyst: Responsible for all premium and loss reporting. Responsible for the preparation of the Annual Statement Schedule F, Schedule P, Cash Flow, and all Supplements. Coordinated all state and regulatory filings including Annual Statement preparation and premium tax reporting. Monitored and prepared variance reports for department as well as certain corporate expenses. Prepares and records asset, liability, revenue, and expenses entries by compiling and analyzing account information. Responsible for Freedom system implementation and conversion of the general ledger for Guilderland and Excess Reinsurance Companies.
UNITED NATIONAL INSURANCE COMPANY, Bala Cynwyd, Pennsylvania 11/1997-08/2000
Financial Analyst: Analyzed existing and potential producers' and reinsurers' financial statements for acceptability. Responsible for Annual Statement Schedule F preparation, including monthly and quarterly analysis of reinsurance exposure. Coordinated all letter of credit requests. Designed and implemented reinsurance training programs for the clerical and accounting staff.
PART TIME TEACHING POSITIONS
CABRINI COLLEGE, Radnor, Pennsylvania 01/2008-05/2008
DPT BUSINESS SCHOOL, Philadelphia, Pennsylvania 04/2004-03/2005
Education Instructor (Part-Time): Responsible for ensuring that students gain the knowledge and skills required to enhance their lives through course instruction and refresher training in Microsoft Office suite, accounting principles risk management principles and theory. Organizing programs of practical and technical instruction, perform necessary functions for effective classroom instruction, including handouts, quizzes, labs, drills, and homework. Establish and foster a positive learning environment in the classroom, while modeling professional behavior and conduct expected in the workplace. Comply with all state, federal, accrediting body, and school policies.
EDUCATION
MBA, Management, Strayer University, (with Honors) Springfield, PA,
BA, Management Information Systems, Eastern University, St. Davids, PA,
AS, Accounting, National Education Center Thompson Institute Campus, Philadelphia, PA,
7313 Brentwood Road
Philadelphia, PA 19151
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