TERESA GOUVEIA
Woodbury, CT · ***-860-***-****
*******@*****.***
Highly organized and efficient in fast paced, multitasking environments. Able to prioritize effectively and maintain a positive attitude with a strong work ethic. Personable, able to develop a positive rapport with clients and customers, dependable and enjoys working as a team member or individually.
EXPERIENCE
MAY 1988 – CURRENT
UNIT CLERK, JEWISH SENIOR SERVICES
Arranging outpatient and inpatient appointments and arranging companion and transportation. Maintain electronic medical records as well as maintain patient charts. Order supplies weekly for nursing units. Work closely with all medical staff offering clerical support as needed. Sending requests for patient medical records. Maintaining HIPPA compliance. Assisting patient families. Arranging special events for patients. AUG 1986 – JUNE 1988
DELI CLERK, PATHMARK
EDUCATION
JUNE 1990
HIGH SCHOOL DIPLOMA, BULLARD-HAVENS TECHNIAL HIGH SCHOOL SKILLS
• Customer and personal services
• Time management
• Self-motivation
• Computers and electronics
• Medical Terminology
• Conflict resolution
• Adaptability
• Ability to prioritize work load
• Dale Carnegie graduate
• Ability to work under pressure
• Scheduling
• Multi Phone experience
VOLUNTEER WORK
I am an active member in my community, participating and volunteering in an animal rescue. My passion for abandoned and abused animals is equal to my passion to helping others. I was also a Cub Scout leader for four years.
Both personal and work references available upon request. 2