Customer Service Technical Assistant
Resume:
ANFAL
BENGUESSOUM
adx9wq@r.postjobfree.com
Ouargla, Algeria
PROFESSIONALS SKILLS
Hard skills: Microsoft Office: Word, Excel(1st and 2nd level), SAP,Salesforce, Metrowin, PPS Power BI Soft skills: Communication, coordination, flexibility, teamwork, time management, customer-oriented Languages: Arabic (native), French (proficient), English (proficient) WORK EXPERIENCE
Operations Support Engineer, Expro Gulf Ltd, Hassi Messaoud, Algeria Dec 2018 - present Provide guidance to new hires on the company policies. Coordinate with clients and supervisors to ensure the success of the job. Writing of job performed.
Prepare the movement of staff and equipment to the project site. Perform Gauges Jobs with complete reporting
dealing with client ( Sonatrach PRODUCTION & EXPLORATION
,BP,BERKINE … and different client
Data Acquisition Assistant, Expro Gulf Ltd, Hassi Messaoud, Algeria Apr 2015 – Dec 2018 Create tickets on salesforce, have them signed by the customer and submit them to finance for invoicing. Update the history of equipment and well data jobs performed. Check reports before the final delivery to the client. Provide assistance to new hires (preparation of reports). Ensure equipment is safe to use before and after each use. Create requisitions in SAP, classify documents, Straightening Equipment’s, Technical Assistant Wireline, Expro Gulf Ltd, Hassi Messaoud Algeria Apr 2014 - Mar 2015 Receive site reports.
Prepare job summaries.
Create tickets on salesforce, have them signed by the customer and submit them to finance for invoicing. Social Investigator, Ministry of Interior, Hassi Messaoud, Algeria Mar 2013 - Mar 2014 Collecting the needs of residents of the Wilaya of Ouargla in terms of education and health. COURSES
Pressure test and fittings, Champion Safety, finance for non-finance professionals, defensive driving, first aid and firefighting, EDGEX DAQ system, Sampling, Memory Gauges, Move Smart, Team Building EDUCATION
Bachelor's degree in Instrumentation Engineering Technology 2010 - 2013 Kasdi Merbah University, Ouargla, Algeria
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