Front Office Data Entry

Curriculum Vitea

ZULFIQAR ALI BHUTTO

Mob: 033********

Date of Birth.1/3/1981

ID no.17301-3414217-9

Passport no.BN3172172

*****.*************@*****.***

Address. P/Box.tehkal bala peshawar

Profile

I am adaptable, and self-motivated individual with exposure to a wide range of areas. I Possess excellent communication skills combined with the ability to relate well to people at all levels. Now seeking next challenging and rewarding opportunity within a successful organization.

•TRAININGs

•Health and safety Diploma from London. 2. Email. Composing .Food poison. Data entry operator. Ms Office management. Stock register maintain. book keeping record .security supervisor

•Hotel management

Career

•Work in marco polo Hotel and rest. As a G.M Pakistan (1/03/2014) to (12/07/2014)

•Work in KFC rest. In pandi Pakistan as shift supervisor from 1/02/2005) to (12Dec. 2005)

•Work in spring night Hotel and rest. As manager from( 26/01/2006) to(26/04/2007)PAKISTAN

•work in shiraz arena weeding hall as manager from (1/01/2009)to (12/12/2009)

•work in Haleem Ghar restaurant As Manager six month experience closed due to some reason .

•work in Thames restaurant As Manager .from (10/10/2014) to (11/11/2015)

•work in Butlams Hotel in Bognor Regis west sussex LONDON for the post of Security.manager

•work in Different NGO like ILO.Paradise NGO.Da Las Gul NGO As monitorining officer. Data entry operator. Customer Relation officer

•three month work move in pick hotel murree As Exactive house keeping and marketing

•work in peacocks store UK As security supervisor part time from 1/1/2011 to 12/28/2011

• one year work in summer inn guest house and restaurant as F&B manager

•One year Experience in H.R Paradise NGO

•Currently working in millennium shadi hall as G.M from 1/2/2016 till to 2018

•RESPONSIBILITY.

Duties: Liaising with clients to ascertain their precise event requirements, Coordinating venue management, caterers and equipment hire, customer service

•Dutties 1. check Food Hygiene front office operation

•Checking cleaness. Hospitlity.stock maintaining. Checking FIFO items

•planning for new product how to advertise different Deals for customer

•Customer Dealing and how to handle Customer complain.

•changing menu in Different situation like Up and Down the sale

•checking hygiene premise

•checking kitchen make sure everyone wear apron.Gloves.cap.shoes.hand dry hand sanities up to the Elbow checking uniform will be clean and neat

•checking Staff Attendance .Arrange Meeting with Staff Discussing Different issue

•Checking Inventory List plus stock Register .Expiry Date.

•to explain how to serve the customer .Table service.Order taker.

•to Explain the customer Ten steps how to Deal with customer

•check speed of services. product Quality.Accuracy.maintanance .

Ensures VIPs and priority club guests receive special attention Inspects front of house and back of house regularly for cleaning. Assists Guest Relations in Greeting, rooming, and sending off VIP guests. Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff. Promotes inter-hotel sales and in-house facilities. Checks billing instructions and monitors guest credit·

Cooperates, coordinates and communicates with other hotel and Rest. Departments as required. Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel Responds to guest needs and resolves related problems Supervises and directs Reception and Reservations personnel.

Greet, assist and support all guest during the check in and check out process

Responsible for carrying out verifications of departures, making necessary arrangements for late checkouts and extensions when necessary always referring to guest correspondence.

Ensure that problems concerning room bills are handled promptly and accurately.

Support the Assistant Front Office Manager in planning of Duty Roster and Vacation.

Reporting of all daily incidents to the Front Office Management.

Check of appearance of Front Office Staff and correct Attendance sheet handling.

Check that instruction given by the Senior Management and Front Office

EDUCATION

1. Foundation Award in English, LCBMIT, London, 2010.

2. Diploma of Business administration (D.B.A), 2000/2002

3. B.A (History). 2008

4. one year Diploma in health and safety from UK

5. one year Diploma in security supervisor from UK

6. Master in H.R.M from United Kingdom (2011)

5. Postgraduate Diploma in hotel management Level 7(01.may(2012)to 30 August (2013) Business & computing College of west London 1. Food and Beverage Operation 2. Food Hygiene .Health and safety 3. Front office operation 4.facilities and Accommodation operations

Hobbies; 1.cooking 2.Ch.Biryani.3 Dam pokh Meat.Meat Biryani. spicy chicken .crums chicken .etc.Traveling.Bedminton.

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