BRITTANY N BREENE

PROFILE

Highly qualified Customer Service Professional with experience in the industry. Possesses excellent communication and analytical skills, as well as being meticulous to detail. Excels in a high pressure environment with the ability to maintain accuracy.

EXPERIENCE

Licensed P/C CSR - Auto Club Group - WFH — March 2022- August 2022 Insurance Coverage Specialist providing quotes for existing customers. Other duties included answering the phone, making policy changes, advised customers on coverages, took payments, and helped with any coverage concerns or questions.

Licensed P/C Producer - Natalie Ericson Agency - Northville, MI - June 2021- March 2022

Insurance Coverage Specialist providing quotes for new and existing customers. Other duties included answering the phone, making policy changes, advised customers on coverages, took payments, and helped with claims processes. Talked with underwriting and made sure all new polices written were within the company’s insurable interest.

Bartender, Major Biddle’s, Wyandotte, MI — February 2020- December 2022 Greet customers as they walk in with a friendly and outgoing demeanor. Take drink and food orders, input into POS system, mix alcoholic beverages for both bar customers and wait staff to serve entire restaurant. Keep bar organized, clean and fully stocked. Count down drawer at the end of shift and drop cash into safe. EDUCATION

Maple Grove Junior Senior High School — HS Diploma, 2011 SKILLS

Well spoken with an emphasis on providing excellent customer service. Thorough and meticulous with all work, whilst striving to make minimal to no mistakes. Average computer skills to assist with day to day operations. Self starter with the ability to focus to drive results.

313-***-****

brittnicolebreene@gmail.

com

26334 Hopkins St,

Inkster, MI 48141