Customer Service Nursing Assistant
Resume:
IMANI M STANLEY
*** * ****** ******, *** Castle, DE 19720, 302-***-****, adx9q0@r.postjobfree.com
EXPERIENCE
Courier
Amazon Flex New Castle, DE
Current
Minimized errors by verifying shipment contents against associated paperwork.
Achieved daily performance targets, working quickly to process shipments and meet customer demands.
Utilized hand-held electronic device to manage daily delivery and pick-up data.
Moved freight and stock to and from storage and production areas, loading docks, and delivery vehicles.
Shift Supervisor
Taco Bell New Castle, DE
July 2016 - June 2021
Completed jobs with high accuracy, carefully studying schedules and estimating labor requirements.
Managed shift records, producing timely reports to keep management up-to-date.
Maintained compliance with OSHA requirements through well-implemented safety standards.
Maintained department continuity by working closely with fellow supervisors to manage seamless transitions.
Team Lead
Qdoba Newark, DE
August 2020 - May 2021
Elevated team performance with expert training and mentoring of new associates.
Enhanced service delivery by revising work flows and improving communication between departments.
Monitored team work, identified safety concerns, and removed hazards.
Avoided administrative errors, keeping impeccable records and accurately processing paperwork.
EDUCATION
Wilmington Job Corps, Wilmington, DE
January 2019
Certified Nursing Assistant
Hoyer Lift certification
CPR/First Aid/AED-American Heart Association
Charter High School for Architecture and Design, Philadelphia, PA
June 2017
SKILLS
Microsoft Office
Time management
Task prioritization
Analytical thinking
Complaint resolution
Complex problem-solving
Customer service skills
PROFESSIONAL SUMMARY
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Contact this candidate