Shanese L. Lewis

Hawthorne, CA *****

adx9pw@r.postjobfree.com

+1 424- 768-4470

• Motivated Contract Specialist with firm grasp of medical billing operations

• Demonstrates skills in team business management

• Enhance performance with analytical, proactive approaches focused on meeting current needs and surpassing future expectations

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Collections Specialist

Baton Rouge General - Baton Rouge, LA

November 2017 to May 2021

Maintain knowledge of all applicable HIPAA regulations. Analyze and follow up on all outstanding account balances. Establish payment arrangements for past due balances. Achieved operational, financial, and customer service targets consistently.

Enhanced business-wide performance with improved procedures and workflow's. Assisted with all administrative needs such as record-keeper, payroll administration, and accounts payable.

Achieved revenue and profit targets through solid promotional and budget control strategies. Hotel Front Desk/Night Supervisor/Auditor

LaQuinta Inn & Suites - Gonzales, LA

September 2016 to October 2017

Balanced revenue and settlement accounts on nightly basis. Maintained high accuracy by verifying guest charges against records and accounts receivable transactions for each department.

Closed out records each day, transitions business to fresh tracking for new business days and resolving any discrepancies.

Produced and distributed daily reports detailing business activities and revenue. Pre-Judgment Collections Specialist

Texican Inc. - Los Angeles, CA

January 2006 to April 2016

Identified outstanding debts in need of collection actions by keeping track of assigned accounts. Obtained overdue balances by contacting customers via telephone and approved written correspondence.

Received payments and post amounts paid to customer accounts. Contacted insurance companies to check on status of claims payments and write appeal letters for denial on claims.

Department Contracts HMO Trainer

American Medical Response (AMR) - Torrance, CA

October 2000 to May 2006

Trained new and established employees with successful training programs. Assessed existing programs and determined weaknesses by collaborating with area agencies and organizations.

Completed accurate work tasks by carefully reviewing every order. Education

BBA in Business Management Specializing in Management American Intercontinental University - Chicago, IL January 2020 to Present

Certification in Medical Secretary

Maxine Waters Employment Prep. Center - Watts, CA

January 2015 to May 2018

Skills

• Payroll

• Accounting

• QuickBooks

• Bookkeeping

• Medical collection

• Microsoft Excel

• Microsoft Office

• Transcription

• Front desk

• Medical office experience

• Human resources

• Analysis skills

• Accounting software

• Negotiation

• Hotel experience

• Facilities management

• Hospitality

• Customer service

• Basic math

• English

• Sales

• Budgeting

• Operations management

• Balance sheet reconciliation

• Dental receptionist

• HIPAA

• Medical terminology

• Account reconciliation

• Business management

• Accounts payable

• Math

• Administrative experience

• Payroll management

• Recruiting

• Office manager experience

• Medical billing

• Inventory control

• Training & development

• Financial report writing

• Accounts receivable

• Leadership

• Conflict management

• Microsoft Word

• Communication skills

Assessments

Medical billing — Proficient

December 2021

Understanding the procedures and forms used for medical billing Full results: Proficient

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Familiar

April 2022

Responding to customer situations with sensitivity Full results: Familiar

Medical terminology — Familiar

May 2022

Understanding and using medical terminology

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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