alexandra chambers

New Castle, DE adx9p9@r.postjobfree.com Phone: 917-***-****

Objective

Education

Seasoned professional demonstrating leadership, communication and collaboration across cross functional teams with strong knowledge in Scrum Framework and Agile methodologies. A visionary leader and excellent motivator with great team building and interpersonal skills who forges productive relations with all departments and corporate levels. An accomplished servant leader with extensive experience leading ambitious business change and technology projects ensuring consistent attainment of deadlines, budget goals and quality expectations. Proficient with tools such as Microsoft Project, Jira, Trello and Google Suite for project planning activities.Six Sigma Green Belt, Project Management,and Scrum Master.

Union Springs Academy

High School Diploma

National EMS Institute

Delaware Technical Community College

Management and Strategy Institute

KEY SKILLS

●Communication

●Conflict resolution

●Project documentation

●Contract Management

●Risk management

●Change management

●Financial management

●Requirement gatherings

●Business analysis

●Cross functional team leadership

●Team coaching and mentoring

●Agile/ Lean/ Waterfall Methodology

●Software development

●Software Testing

●Story Estimation

●Stakeholder negotiations

Techniques

●Project Management

●Healthcare Management

●Case Management

Tools and Software

●Kanban

●JIRA

●Microsoft Project

●Sharepoint

●SQL

●Smartsheet

Experience

October 2020 - Current

Healthcare Scrum Master • Christiana Care • Newark, DE

●Track program and project RAID by providing analysis and implemented 5 year plan to mitigate risk

●Partner with Chief Medical Officer and developed and new model of care delivery that increased patient access to healthcare by 40%

●Lead/facilitate meetings with clients to ensure an understanding of the current company culture, and jointly develop a change adoption plan.

●Manage day to day project activities to meet project deliverables, manage risk and remove blockers.

January 2019 – May 2020

Agile Project Manager • Elwyn • Media, PA

●Cut payroll/benefits administration cost 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.

●Supervised 10 cross functional teams and provided mentorship and support for teams by implementing best practices in agile/lean practices.

●Conducted team and milestone meetings in a daily huddle as well as bi-weekly basis ensuring proper use of collaborative processes and removing impediments by communicating needs of consumers.

●Coordinate with top level administration to meet agreed project schedules and budgets.

February 2018 – October 2018

Agile Project Coordinator • Keystone Human Services • Newark, DE

●Facilitated agile ceremonies such as daily reviews, sprint planning and reviews and sprint retrospective.

●Managed 1- on-1 meetings with physicians leaders and developed comprehensive service line strategies for 7 clinic locations.

●Coordinated, compiled, and gathered data needed for compliance via Excel pivot tables and tracking methodologies

August 2015 – July 2017

IT Project Manager • Devereux DCPS • Rutland, MA

●Supported cross-functional teams consisting of management development and technical teams to determine specifications on products.

●Provided instruction and training and performance based on feedback and supervision.

●Successfully managed the implementation of a new Electronic medical Records (EMR) system across 6 clinical departments, resulting in 20% efficiency and a 15 % reduction in medical errors.

●Assisted with communication operations efficiency.

August 2011- July 2015

Case Manager • New England's Children Center • Southborough, MA

●Set and Track Project Milestones

●Managing and accounting for unforeseen delays then realigning schedules expectations as needed

●Collect, analyze and summarize information to provide status updates to stakeholders.

●Collaborate with internal and external teams to define the scope, goals, and deliverables that meet expectations and business goals.

Certifications

Executive Management

Project Management – Lean Process Certified

Six Sigma Green Belt Certified

Certified Scrum Product Owner

Certified Scrum Master

References

Available Upon Request

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