Customer Service Full Time

**.*******@*****.*** Mobile phone: +66-927*-*****

Address:Samurai Apartment,106. Mo 4, Soi, Kanchanaphisek,Road Bangmounyai Bangyai, Nonthaburi Bangkok 11140 Thailand

SUMMARY

-Excellent organizing, analyzing and management skills.

-Focused on quality, customer satisfaction, and excellent organizational and record keeping skills.

- Effective interpersonal skills, respectful, caring, reliable, professional.

HIGHLIGHTS

Superior customer service

Diagnosis and repair

Preventative maintenance

Placement engine specialist

EXPERIENCE

Auto MECHANIC, Workshop -Mechanic, 12/1996 – 12/2000, SEFROU, FES, Morocco

Repaired and replaced radiators and water pumps.

Removed and replaced tires, shocks, struts and brakes.

Examined vehicles to determine the extent of damage or malfunctions.

Repaired and maintained vehicles by following repair orders efficiently and accurately.

Verified safe and efficient equipment operation in line with manufacturer standards.

ASSISTANT MANAGER, EASTERN HERITAGE HOSTEL, 05/2004 -06/2007, MALACCA MALAYSIA

Answer telephone and relay telephone calls and messages.

Balance cash and complete balance sheets, cash reports and related forms.

Register arriving guests and assign rooms; Faxing, filing, photocopying.

Stayed on top of the whereabouts of all staff members throughout the day.

Machinist, BIN HALABI PRESS, 06/2007 -10/2007, Pattani, Thailand

This role involved providing mechanical support to the organization included Maintenance and Training. This role involved providing mechanical support to the organization included Maintenance and Training.

Observed operation of machines in use to determine malfunctions and issues with tolerance, and adjusted controls to correct problems.

Measured dimensions by using vernier calipers, micrometer screw gauge, and other tools.

Checked work quality using measuring equipment, regularly reporting on work orders assigned and quantity produced.

ESL Teacher Nov 2007 - Jan 2019 Thai Schools, Thailand

Created an atmosphere among students that encouraged creative thinking, communication skills, and problem-solving skills.

Used hands-on activities to immerse students in the course topics.

Incorporated a range of audio and visual options to supplement the classroom presentations.

Provided instruction for culturally diverse group of adults with varying levels of education.

Planned and make a curriculum that based a school’s English.

EDUCATION

BACHELOR DEGREE OF ART IN TESOL, 02/2015 – 01/2019, THONGSOOK College, Bangkok, Thailand

THONGSOOK College has an international program and it's an accredited institution recognized internationally by their offer undergraduate programs, which are solely delivered in English and are under the Management of the Faculty of International Programs.

Associate degree in Mechanic Engineering, 09/1993- 07/1993, Institute Superior of Technology Applied, SEFROU, FES, Morocco.

Vocational education and training in Morocco and its relevance to the labor market. Two years full time studied including alternative training and practice. It’s a vocational institute supported by the government providing internship and training.

SKILLS

Collaborative work Responsible& Flexible

Attention to detail Time Management

Adaptability Self –motivation

CERTIFICATIONS

Training certificate –Bus Transport

Work Certificate Mechanical Engineering

Driven License: Category B

Work certificate Eastern Heritage Hotel Malacca/ Malaysia

LANGUAGE: English, French& Arabic

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