JC

JODI CHOW

adx9p2@r.postjobfree.com 206-***-**** Tacoma, WA 98409

Recent Graduate Seeking Business Analyst Role

Excellent researcher with technical and problem-solving skills. Jodi has an inquisitive mind and an empathy for people. She is organized and thoughtful with the ability to present new material in a fun and inviting way. Her business consultancy experience helps her achieve world-class results. She will bring her delightful zeal for life into her new role as a business analyst.

Communication and Interpersonal Skills

Business Recovery and Sustainability

Forecasting and Planning

Data Mining

Industry Trend Analysis

Financial and Economic Data

Problem Solving

Team Collaboration

Organization and Prioritization

Sales and Marketing Support

Independent Decision Making

Originality and Creativity

Uber Eats Tacoma, WA

Uber Partner

08/2018 - Current

Achieved consistently high customer scores due to exceptional service. Cleaned vehicle regularly to maintain professional appearance. Notified customers of delays to decrease calls to support. Followed safety regulations and state laws governing vehicle operation. Complied with traffic regulations to safely operate vehicles. Managed unexpected emergencies and route changes with calm and professionalism.

Juggled work and family life to make additional side income and learn how to balance providing for my family.

Laughing Labradoodles Tacoma, WA

Dog Breeder

03/2019 - 01/2023

Supported animal health by keeping areas clean, neat and properly sanitized.

Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.

Selected animals for breeding and semen specimens, applying knowledge of animals, genealogies, traits and desired offspring characteristics. Designed medication and exercise plans for animals to optimize health. Treated minor injuries and ailments, contacting veterinarians to obtain treatment for animals with serious illnesses or injuries. Took care of 13 animals at once by managing needs such as feeding, grooming and watering.

Injected females with prepared semen and biological samples for insemination.

Observed animals in heat to detect approach of estrus and exercised animals to induce or hasten estrus if necessary.

Summary

Skills

Experience

Understood and followed oral and written directions. Demonstrated leadership by making improvements to work processes and helping to train others.

Grew profit to over $20,000 in the first year.

QuikPrint Oklahoma City, OK

Account Executive

06/2014 - 03/2015

Maintained updated knowledge of changing industry, standards and trends related to accounts.

Utilized CRM to collect, organize and manage sales data and customer information.

Used consultative sales strategies to effectively overcome client objections and maximize sales activity.

Increased profitability within accounts by cross-selling additional products.

Resolved customer complaints by offering creative solutions and incentives.

Attended various networking events to identify sales opportunities and build relationships.

Helped develop marketing materials and ideas to increase referrals. Revived dormant accounts by re-establishing relationships with key decision-makers.

Gathered company and contact information to compile data for current and potential customers.

Payment Systems San Diego, CA

Sales Executive

03/2016 - 08/2016

Sourced new sales opportunities through inbound lead follow-up. Contacted current and potential clients to promote products and services. Negotiated terms of sales agreements and developed contracts to successfully close sales.

Identified product or service improvements by remaining current on industry trends, market activities and competitors. Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development. Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.

Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts. Dell Oklahoma City, OK

Sales Representative

05/2007 - 07/2012

Developed key customer relationships to increase sales. Answered product questions with up-to-date knowledge of sales and promotions.

Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Contacted new and existing customers to outline benefits of products. Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Fostered relationships with customers to expand customer base and retain business.

Improved overall customer purchasing experiences to promote steady revenue.

Followed-up with clients after installations to assess quality service and customer satisfaction.

Adhered to company initiatives and achieved established goals. Midas Muffler Edmond, OK Hired and onboarded team members to meet immediate and expected Manager

03/2005 - 03/2007

demand.

Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction. Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.

Engaged with existing and potential clients to gain insight into needs. Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan. Created company handbook to document corporate policies and procedures.

Integrated technology to increase efficiency and real-time accountability of operational tasks.

Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.

Masterschool Online

Some College (No Degree) in Data Analytics

SNU Bethany, OK

MBA in Healthcare

01/2013

UCO Edmond, OK

Bachelor of Science in Marketing

05/2007

OSU Stillwater, OK

Some College (No Degree) in Animal Science

Edmond North Edmond, OK

High School Diploma

05/2003

Tai Lopez Online

Some College (No Degree) in Social Media Marketing TESOL certificate

Oklahoma Teaching Certificate

Real Estate License Oklahoma

I am seeking a career as a business analyst and/or data scientist in the healthcare or government sectors. I know I would be a great fit because I am able to self-govern and self-motivate. I have the time and space to do excellent creative work that will add value to any project I am working on. I want to use the skills I have learned to find real world issues and collect data, measure the data, organize the data, and put it into readable results that resonate with my audience. I want to see real change enacted based upon my findings. Education and Training

Certifications

Additional Information

Accomplishments

My greatest accomplishment is that I have been able to leverage my American citizenship, education, and relationships to create a custom life!

My education and experiences have been tailored directly to my interests and beliefs- not something many can say. I have created my own businesses, allotted time to homeschool my daughter, and have earned generational wealth by taking and managing risks.

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