Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Tacoma, WA
Posted:
July 12, 2023

Contact this candidate

Resume:

Holly Fischer-Gardiner

Address: **** * * **, ******, WA 98418 Cell: 253-***-****

Email: adx9of@r.postjobfree.com

Objective: I want to succeed in a stimulating and challenging office environment that will provide me with advancement opportunities and career progression.

Skills:

-Communication: Excellent written and verbal skills. Good speaking tone and voice. Excellent use of proper grammar, pronunciation and punctuation.

-Interpersonal: Communicates information, ideas, and data in a clear accurate and concise manner, both in groups and one-on-one discussions. Adapts to changes in workloads, priorities and/or work assignments in a positive manner.

-Attention to Detail: Concerned with quality. Produces work that is orderly and attractive. Ensure tasks are completed correctly and on time.

-Reliable: Always punctual, along with strong work ethic to complete tasks on time and correctly

-Computer/Technology: Proficient in many office computer programs to include: MS Word, Excel, Powerpoint, MS Teams & Outlook. 70 WPM.

Previous Employment:

United States Army: February 2021-May 2021

Administrative Officer

-Managed day to day administrative operations for a resource management office consisting of Department of the Army Civilians and Italian Local National employees

-Managed time and attendance validation for 500 civilian employees of United States Army Garrison-Italy

-Prepared outgoing correspondence and internal policy memorandums

-Trained in property accountability and Defense Travel System approving official

-Utilized Microsoft Office Business Suite to ensure no degradation to collaboration during COVID-19 mitigation measures

Department Of Defense Education Activity-Europe Region South

-Substitute Teacher Vicenza Middle School (August 2020-January 2021)

-On call employment for teachers and Paraprofessionals.

Social Security Administration: April 2015-September 2016

-Service Representative (GS06)

-Assisted claimants at Social Security with various questions regarding benefits and filing for death benefits, social security and both social security disability programs.

-Assisted in various aspects of claim processing including follow up correspondences with claimants and attorneys representing claimants.

-Provided Customer Service and administrative tasks to the public, including but not limited to death claims, replacement social security cards and birth verifications through local and national services.

United States Navy: March 2003-September 2007 (Honorably Discharged)

-Hospital Corpsman: Assisted medical providers in all aspects of routine and emergency medical care along with providing clerical assistance to busy medical office that including answering multi-line telephones, basic insurance paperwork and scheduling patients appointments.

-Preventive Medicine Technician: Conducted and assisted health, safety and welfare inspections for US Naval Pacific Fleet in addition to supervising and mentoring seven junior sailors, along with instructing classes on basic food preparation, sanitization, and certification classes for sailors, civilians and students.

Education:

-High School Diploma; 2001; Contra Costa Christian HS; Walnut Creek, CA -Associate of Arts (A.A) May 2015; Macomb Community College, Michigan USA -Bachelor of Arts in Sociology; in progress (90+ semester hours completed)



Contact this candidate