Administrative Assistant Prince George

REGINA GREEN

Upper Marlboro, MD

Cell# 240-***-**** – Email: adx9o2@r.postjobfree.com

PROFESSIONAL SUMMARY

Regina Green has over 15 years of administrative experience. She has held a Public Trust Clearance and brought forth impressive services as a source of critical support for Directors and key individuals within the Department of State, Prince George’s County Government, and Prince George’s County Public Schools. She has conducted quarterly visits, reviewed monthly financial requests, monitored reports, documented any deficiencies, and made recommendations, accurately, completed and entered information into County and Federal databases, reviewed and provided payment requests, provided client screening, and conducted analysis, implementation, and monitoring of departmental programs.

PROFESSIONAL EXPERIENCE

Election Security Ballot Representative (Temp. Contract) – E. House Executive Security Professionals, Inc. September 2022 – November 2022

Conduct weekly visits to different Polling locations to ensure information was obtained legally.

Make sure the delivery ballot boxes to ballot drop off locations and Voter Service and Polling Centers (VSPCs) are delivered on time.

Drive to Ballot box locations and make sure individuals are not tampering with the ballots.

Accurately complete documentation by getting the initials and representative information who dropped off the ballots.

Assist with ballot removal from the returned mail ballot packet.

School Administrative Coordinator - Prince George’s County Public Schools (All Pro Placement Temp. Services) - Clinton, MD – December 2021- June 2022

Assisted parents and students with administrative needs.

Supported School leaders in tracking COVID-19 testing consent forms and rosters of students who have “opted” out of testing.

In partnership with the principal and testing vendors, supported the implementation of the testing. Scheduled to test all consenting students and staff weekly on the assigned testing date.

Assisted school in parent communication around the testing program and COVID-19 response when test is positive.

Assisted in data entry related to cases and contacts.

Administrative Assistant I/II- Prince George’s County Government – County Executive’s Office – Mel Franklin’s office (CMT Services) June 2020 – December 2021

Ensured all intakes of the customers/clients were accurately entered into the County database.

Answered and transferred phone calls, screening when necessary.

Welcomed and directed visitors and clients.

Maintained filing systems and other files.

Retrieved information as requested from records, email, minutes, and other related documents; prepared written summaries of data when needed.

Responded and resolved administrative inquiries and questions.

Financial Clerk – Apex Systems (Contract) GDIT, Inc. Fairfax, VA

December 2019 – June 2020

Reported the status of accounts for accuracy and any discrepancies before processing payments.

Assisted with account reconciliations and verified all financial data.

Ensured all customers account documents were accurately and properly signed and distributed and entered items into the database correctly.

Monitored all financial transactions and reports. Submitted resorts to appropriate team members.

Entered data and maintained updated records.

Communicated with vendors, customers, and colleagues.

Administrative Assistant I/II - Prince George’s County – Department of Transportation November 2018 – December 2019

Prepared and disseminated information concerning agency programs and services and accurately entered information into the County database.

Prepared, edited, and distributed correspondence, reports, forms, and documents.

Performed general office duties such as filing, answering, and routing phone calls, routing mail, and ordering and maintaining office supplies.

Welcomed and directed clients and visitors.

Console Operator – SAIC Corporation (Contract)– U.S. Department of State. Washington, DC – June 2017 – August 2018

Utilized Microsoft Word and Excel to maintain the Department of State’s directory database, which included updating the names and telephone numbers of agency employees.

Provided organizational understanding and general information to callers, transferred callers to the appropriate destination based on caller’s inquiries.

Provided excellent customer services to internal and external clients during emergencies, relaying messages to the appropriate departments.

Administrative Assistant – MEDEVAC (Contract) – U.S. Department of State. Washington, DC November 2014 – April 2016

Maintained and provided customer/client screening to efficiently analyze requirements and procedures to accurately prepare visa requests, make recommendations and provide justifications.

Coordinated departmental responsibilities in a manner that ensured smooth day-to-day operations.

Paying close attention to detail accurately scanned documents to MED records automatic system, maintained patients records and files, confidentially handling their personal identification information.

Analyzed and Interpreted FTRs in the Federal database, to resolve issues or problems of a procedural or factual nature.

Maintained the supervisor’s and staff’s office calendars, which included having full control over the scheduling of appointments, meetings, and conferences.

Organized conference logistics and assembled required meeting materials, to include composing weekly agenda for department meetings.

Maintained office equipment and ordered supplies, ensuring the accurate and complete submission of purchase card transactions.

Drafted Medevac cables as requested, thoroughly reviewing, and editing incoming and outgoing correspondence and documents for proper grammar and format per established agency policy.

Administrative Assistant – Federal Management Systems, Inc. (Contract). Department of State. Washington, DC March 2014 – November 2014

Provided responsible technical assistance in the analysis, implementation, and monitoring of departmental programs to include tracking the expenditures of the office.

Assisted in formulating departmental policies and procedures, including the collection and compilation of relevant data.

Monitored and coordinated the daily operation of assigned project or program areas; performed administrative work and maintained appropriate records.

Provided responsible administrative support including conducting analysis of a wide range of departmental activities.

Performed routing litigation support assignments such as compiling and processing legal documents to include subpoenas complaints, appeals, motions, and pre-trial agreements, and assisted Attorneys in conducting research, and prepared various technical legal documents required for court.

Performed highly responsible confidential secretarial duties including composing and typing a variety of confidential correspondence and reports responding to correspondence, typing, formatting, and editing reports and letters, answering phones, and maintaining confidential records and files.

Performed research in legal and non-legal databases to extract data used to organize and maintain departmental files.

Received, routed, and distributed office mail and packages, ensuring mail and package shipping materials were fully stocked for the staff’s use. Sent and received facsimiles, copied, sorted, and distributed documents.

Administrative Assistant - Allied Technical Services Group (Contract) – U. S. Department of State. Washington, DC. June 2008 – September 2013

Reviewed payments for accuracy.

Utilized knowledge of Federal Travel Regulations (FTRs) to process travel authorizations and vouchers, ensuring compliance with regulations and procedures.

Analyzed and interpreted FTRs to resolve issues or problems of a procedural or factual nature.

Resolved travel issues to ensure passports and visas were processed and received timely.

Provided guidance and training on international travel related processes to employees through oral conferring and/or written travel report presentations.

Independently worked with embassies, to include conducting research to efficiently analyze requirements and procedures to accurately prepare visa requests, make recommendations and provide justifications.

Paying close attention to detail thoroughly reviewed travel details to accurately process request for Electronic Country Clearances (eCCs).

Served as System Administrator preparing and transmitting Time and Attendance records, utilizing the Web Tatel timekeeping system to extract, gather and compile Time and Attendance data.

EDUCATION

Surrattsville High School

Clinton, MD

Diploma Received

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