Roddey Edwards

737-***-****

512-***-****

**** ****** *****

Pflugerville, Tx. 78660

adx9ni@r.postjobfree.com

Objective - Seeking an assignment in a support capacity where my experience and training enhances

institutional objectives while commensurate with opportunity.

EDUCATION

University of Texas at Tyler

Graduate Student

Technical-Vocational

Tyler, TX

Computer Learning Center

IBM Mainframe Operations

MVS/HP Mini Operations

Certification

Anaheim, CA

Tyler Junior College

Certified Novell Administrator

Desktop Support

Tyler, TX

Jarvis Christian College

Bachelor of Science

Education- Teacher

Hawkins, TX

Software/Technical Competencies

Developed Spreadsheet for Inventory surplus – established tracking format to link in-house service requests to

subordinate and Skill trades professionals.

Office 365 Mac OS X

Adobe Creative Cloud Windows 10, 11

Virtual Box

VMware Fusion

Summary of Qualifications: Tier 1 level Computer Technical Support - Hardware, Software, HP Mini-System,s (MPE), HP Laser Print Configurations, Licensed Non-Commissioned Texas Security Officier, Texas Chauffeurs’ Permit, Professional Courier/Driver

CAREER SUMMARY

University of Texas at Austin

Building Services Supervisor - responsible for supervisory work in coordinating all skilled trade, custodial staff and support for facility maintenance for all of the College of Communication (COC) infrastructure.

Inspects all buildings within Communication purview to maintain an exceptional standard of maintenance and appearance.

Directing activities for special purpose buildings with unique physical support and access requirements.

Advises and trains complimentary professionals, skill trades, part-time workers in requests for services in COC structures.

Establishes work schedules and communicates with management regarding staff and changes to scheduling, rotations and methods.

Assists workers in meeting requirements for compliance training.

Requisitions, receives, maintains and distributes material and supplies for appropriate tasks.

Provides additional, direct support to related personnel during periods of turnover, transition, unforeseen absences, etc.

Participates in interviews for part-time workers, encourages work collaboration, and monitors performance management guidelines in coaching, counseling, etc.

Coordinates Surplus inventory of materials, equipment and staging.

Micro Computer Applications Specialist - Accountable for satisfying requests for technical assistance in a multi-vendor, multi-Operating Systems, technical Help Desk environment; responding to calls for Macintosh and Dell desktops, laptops, peripherals; also Hardware and Software Applications support. Working in a team-oriented atmosphere, engaged in supporting the disciplines of the College of Communication, inclusive of faculty, staff, and students. Duties also include heavy telephone and after hours support.

Roddey Edwards 1110 Canyon Maple Rd.

737-***-**** Austin, Texas 78660

512-***-**** adx9ni@r.postjobfree.com

Security Industry Specialists, Inc. Sept 2005-Present

Security Specialist - Maintains security and safety of people and property in assigned area on foot and enforcing rules and regulations, checking for fires, vandalism, suspicious activity or persons or safety/fire hazards. Checks doors and windows of buildings to ensure they are secure. Log notes for patrols; Assists any persons in building or on grounds requiring assist. Responds to alarms and dispatched calls; take action based on situation, facts known and position limitations. Grants access with compliance with company policies. Knowledge of fire inspection procedures. Skill in both verbal and written communication, decision making and courteous interaction with public. Possession of current Texas Non- Commissioned Security license.

UT Health Center at Tyler July 1996-Feb 2004

Computer Operations Specialist

PC Support Associate

Initially responsible for IBM MVS/ESA mainframe production and batch operations. Support of shop cross-over to client server environment on: Windows 2000, NT 4.x, 98, 95 OS. Operations of hospital Billing, Lab, and Pharmacy systems with Paragon, Radcom, lOX, MS-SOL 6.x; Night-shift coordination of Helpdesk operations and activities. Supplemental PC support of Dell hardware, and HP peripherals. Client support includes: Citrix Metaframe and MS Windows OS 2000, XP, 98,95, MS Office 2000,97; also assist with local and network support of server backup procedures, application updates, service releases, and user interfaces in 24 X 7 environment.

Sonora Labs Inc. Oct. 1991 - Apr. 1996

Information Systems Specialist Phoenix, AZ

Primary duties involved shift work in a Hewlett-Packard mini-systems production operations environment. Performed

Help desk support and administrative assistance. Provided network support of Widows OS and applications and PC trouble- shooting. Assembly and Sorting of computer generated laboratory results for distribution.

Hughes Aircraft Jan. 1989 - May 1991

Batch Computer Operations Tech Fullerton, CA

Tape Librarian

Hired as Computer Operator in an IBM MVS/XA mainframe environment, with multi-function tape librarian

responsibilities; Computer Batch operations, PC Support, Workstation terminal support.

Bank of America Dec. 1985 – Jan. 1989

Real Estate Loan Servicing Center Anaheim, CA

Auditor

Loan Servicing Specialist

Multi-tasked in several capacities within a Real Estate Servicing Support Center: Auditor for Checking/Savings accounts, Computer Tech for Word Processors, Reconcilement & Balance of Residential and Commercial Loans, Records and Documents Librarian.

Wilmer-Hutchins Independent School District Aug. 1979 – Aug. 1981 Dallas, Texas

Language Arts Teacher- Middle School

Coordinated instruction for Middle -grade students in public -school dynamic including Seventh and Eighth grade levels for Language Arts and Speech and Drama disciplines.

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